What a fiasco with ordering a Hopper from Dish Depot. (1 Viewer)

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fredp

SatelliteGuys Pro
Apr 10, 2008
623
112
Williston, Vermont
Wow... My Receiver showed up today..... Not a Hopper with Sling I ordered but a VIP922 with Sling! WTF! I'm totally ripped! My receipt says Hopper/Sling. I have already sent off an email to Dish Depot :mad:
 
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Avail

Member
Feb 28, 2013
10
0
CA
Ordered my hopper w/ sling from them about a month ago.. Great customer service, fast shipping, and got it during the Easter sale $179 shipped!

I'm sure they will clear things up quickly.
 

navychop

Member of the Month - July 2014!
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Lifetime Supporter
Jul 20, 2005
52,478
17,482
Northern VA
These things happen. Sorry it had to happen to you. But with their rep, they'll make you whole.
 
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fredp

SatelliteGuys Pro
Apr 10, 2008
623
112
Williston, Vermont
Fred, I think you over thinking came to bite you in the A.;)
Gee KAB, you should be my shrink! Since I emailed them late in the day, I figured I would not hear from them until tomorrow for resolution. Well I was wrong! Dish Depot is overnighting a replacement for delivery Thursday. Thankyou Mark at Dish Depot.
 

3HaloODST

SatelliteGuys Master
Pub Member / Supporter
Jul 2, 2010
6,648
97
Earth
Ordered a Hopper w/Sling 2 months ago from Dish Depot. Would definitely buy from them again!
 

fredp

SatelliteGuys Pro
Apr 10, 2008
623
112
Williston, Vermont
Mark is one of the most "customer oriented" owners I have ever dealt with.
I have to absolutely concur with you on this!:D In my inbox this morning were the instructions for printing the return label for the 922. Part of the reason I was upset was that I paid a nice chunk of change for 2nd day air. Was able to get this corrected very fast. Thursday is when I would be calling Dish to schedule the install as my solo node shows up today. Just want to be ahead of that price increase! :p
 

charlesrshell

SatelliteGuys Crazy
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Jan 14, 2006
9,353
4,056
O'Fallon, IL
I have ordered from DishDepot several times with no issues. Things happen. I am glad everything is straightened out now for you. Mark is a great business owner.
 
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