What's with the double cast listings?

Jon J

Jon J

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Program actors names are listed twice for me. The first is blank while the second shows the info. Anyone else see this?
 
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TheKrell

TheKrell

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I am guessing Jon means in the guide.
 
navychop

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I don’t get cast info in my EPG.
 
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dweber

dweber

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Closing credits? Where?

While in the Guide you press Info. Then select the Cast tab. I also have duplicates. The first name is missing the actor’s picture and biography while the second duplicate name has the actor’s picture and biography/
 
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navychop

navychop

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All I get is “No Cast & Crew information available.”

But I have other problems and a Dish service call coming.
 
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GPM

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Yup, I'm seeing double as well. Thought it was just because I'm getting so old.
 
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navy8ball

navy8ball

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I am seeing this also. Plus on Saturday I click on one of the several shows I have recorded to watch one of the episodes and it said no episodes available. I did a DVR reset and then it was back to normal. But still showing the casts name twice.
 
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olds403

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I am seeing double cast listings on the information page, without specifically going to the cast info. It lists the same name twice across the top.
 
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sktrus

sktrus

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I am seeing double cast listings on the information page, without specifically going to the cast info. It lists the same name twice across the top.
Same here. I started recording from HBO and Cinemax yesterday til the trial is over. The first cast name is shown twice. Strange!
 
brittanygarden

brittanygarden

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We are aware and have escalated the issue. Thanks!
 
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Y

Yespage

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Closing credits? Where?
program guide said:
The Apartment - Jack Lemmon, Shirley MacClaine, Fred MacMurray. Film starring Jack Lemmon, Shirley MacClaine, Fred MacMurray about... With Jack Lemmon, Shirley MacClaine, Fred MacMurrary.
Only barely exaggerating.
 
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T

tsunami2311

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Im sure the dup cast/actor being listed has "nothing" to do with there guide provider being changed "again".

For last last week or 1 out 3 episdoes of quantiem leap played daily on comettv show as "new"
 
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cosmo_kramer

cosmo_kramer

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Im sure the dup cast/actor being listed has "nothing" to do with there guide provider being changed "again".

For last last week or 1 out 3 episdoes of quantiem leap played daily on comettv show as "new"
"Hey, they're always going to be new episodes for someone!!" -- Dish Support
 
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Jim5506

Jim5506

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Well, I guess this particular horror does not trigger my OCD.
 
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DishSubLA

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I'm thinking it may be related to the transition to the new EPG data provider. It looks like the transition is rearing its head in other ways, as well. I've noticed that sometimes for a brief moment the info description displays and then changes to a different info description. The two are night and day difference in quality of writing and subjective vs objective descriptions. I would prefer duplication of cast we are seeing to the way the horror that was the last transition from Grecenote to Rovi/TiVo.
 
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