charper1 said:
Cool, I think the 1st poster is a bit uninformed, spouting off 9yr old info to bait us, or really got a dullard of a CSR. 1st post and sone way radical comments IMHO.
Actually, I'm not spouting 9 year old info to bait anybody (at least not knowlingly). Again, all I want is one reciever w/dvr (I know that sounds crazy, but really I only want one tv), and I can see no reason to pay extra money becasue I won't have a phone line to plug into the reciever. The "dullard of a CSR" I got actually was about 5 CSR's that kept telling me different things, often things that directly (and unquestionably) contradicted notes left by previous CSR's in my file. I won't go into it here, but because of people telling me incorrect info and not disclosing things, I had a Dish installer standing in my living room with a freshely installed system who removed it within 3 minutes. Why? Because the CSR people starting telling me things and dumping on charges (example: at the last minute the CSR insisted that instead of a phone charge of 4.99 month for not having a phone line, there was now a "lease charge" of about 5.00 month - that was not disclosed previously. And oddly, no other dish recievers had a "lease charge"???). The crazy thing is that the installer called and verfied everything (equipment, cost, monthly costs, everything) the CSR's told me before he did anything, and he was even miffed when they said to uninsall the equipment because dish had not disclosed things to me.
So now I have a stalk of a dish on my house, and some fresh holes in the roof.
Reading through the directtv agreement, it seems to indicate that a phone line must be connected.
again, i don't know if it matters but I only want 1tv w/dvr. Dish kept saying that if I couldn't have that because they wanted to give me a dual tuner........... or pay them some trumped up fee for not having a home phone??
regardless, if anybody knows if direttv is going to eliminate the phone line requirement, please let me know.
I amy not know much about this, but I do know that I want to understand the terms of service with anybody I sign on with. Seems reasonable to me.