Why is there no Hopper 3 specific user manual?

[Jon J]

The installer left the two pamphlets with very limited information that were packed in the Hopper 3 box.

The online Hopper manuals are dated 2013 and contain much incorrect information.

Is an updated Hopper 3 specific manual planned?

 

[navychop]

There mu$t be a rea$on.

 

[Hall]

The online Hopper manuals are dated 2013 and contain much incorrect information.

There's zero reason to use the manuals for the Hopper 1 and 2 thinking they may be applicable to the Hopper 3.

Is an updated Hopper 3 specific manual planned?

Only Dish can answer that, but if a product is released without a user manual at launch, I'd suspect there isn't one coming later.... Could be a variety of reasons, including the one navychop indicates, as well as something like the software was changing too much and too fast to be accurately documented.

 

[Tony S]

One reason might be that they are changing things so fast that the document writers can't keep up.

 

[MikeD-C05]

One reason might be that they are changing things so fast that the document writers can't keep up.

That is what I was thinking. They are creating it in real time, so no manual yet...

 

[Jon J]

That is what I was thinking. They are creating it in real time, so no manual yet...

But, if things are changing that fast an online manual could be updated instantaneously.

 

[Tony S]

But, if things are changing that fast an online manual could be updated instantaneously.

That is not the way that things work in a real company.

 

[Hall]

But, if things are changing that fast an online manual could be updated instantaneously.

That presumes they have a starting point of a manual too.

 

[KaptainRandom]

You heard of 'beta' testers?
Well,
We're ''CHARLIE' testers...

 

[Jon J]

I was a participant in many of the earliest "Charlie Chats".

 

[KAB]

Heck, I remember when there were hard copy manuals (Vip series) and it seemed like no one bothered to read them.

 

[VideoWhiz]

Maybe just a 'supplement' to handle the upgrade to Sling. But with H3 there are enough differences just in how menus LOOK that warrants a more comprehensive guide.
But considering the on-going changes I can see waiting a few months.

 

[Ziptied]

There's zero reason to use the manuals for the Hopper 1 and 2 thinking they may be applicable to the Hopper 3......

View attachment 115099

A pic of page 17 of the "Features Guide" that is packed with the H3. Hmmm
.

 

[Patrick Smith]

A pic of page 17 of the "Features Guide" that is packed with the H3. Hmmm
.View attachment 115107

Sent from my iPhone using SatelliteGuys mobile app

 

[Hall]

That's pretty poor quality control there... Who approved that?

Sent from my HTC6535LVW using Tapatalk

 

[Starwalker]

I just got my Hopper 3 and DISH installation yesterday and would a more comprehensive user manual. There are things Ricky the installer showed me that I have forgotten already. Maybe the manual is still in beta testing. One thing Ricky did tell me that Remote 50.0 will probably be out at the end of May first part of June. It goes into beta testing to the techs next month

 

[JSheridan]

I just got my Hopper 3 and DISH installation yesterday and would a more comprehensive user manual. There are things Ricky the installer showed me that I have forgotten already. Maybe the manual is still in beta testing. One thing Ricky did tell me that Remote 50.0 will probably be out at the end of May first part of June. It goes into beta testing to the techs next month

Channel 103 has a lot of Hopper information. Also, if you press and hold 'Info' anytime a help screen will appear for whatever screen you're on.

 

[Hall]

Channel 103 has a lot of Hopper information. Also, if you press and hold 'Info' anytime a help screen will appear for whatever screen you're on.

Yeap, it's just like software has been moving to for the past decade or longer - all "help" is online or built-in. The built-in help system is quite good too. Lots of tips on the new ways that many things are done.

 

[Bobby]

It's not just Dish, every electronic item I buy has a quickie guide. If I want something better I need to go online and download a PDF.

 

[Jon J]

I have done that. Unfortunately they are for older Hoppers and much does not apply to the H3.