hello: background: Been with dish over 15 years, History: I currently have a hopper 2 in Florida on pause, up until last Nov 2016 i also had a hopper 3 in Ohio, when i went south for the winter, dish instead of putting hopper 3 on pause they just killed the service. . it was stated that you can not have a hopper 3 & hopper 2 on the same account at the same time. so upon my return to Ohio, I contacted dish, and was told the only way to get my hopper 3 back in service is to open a new account with a new 24 commitment. If this is something new , why did the dish installer tell me when he put in my hopper 2 in Florida in the winter of 2016? I have spent over 4 hours on the line with the fine csr's They can not even find my hopper 3 equipment in the database or any record of my account in Ohio as of 2 days ago. . I have had it with this process, I am leaving Dish in Ohio for a better situation, I was even told by a CSR that if the equipment is not in they database , do not return it ! Dirt Guys what are you thoughts?