Saturday night I was thinking of re-activating the receiver just for Nick Jr.
As per the online agent, I CANNOT re-activate and go the Flex route as I MUST
sign up w/ a promo/contract and get new equipment.
Before I was about to call BS, I wished her a pleasant evening and left it at that.
Am fairly certain the online chat reps arent all clowns so whats the deal?
Do they receive bonuses for the number of "new clients" sign up or it is management imposing that they push for the new promos/contracts and deny flex accounts exist?
Kinda frustrating experience considering the client knows a bit more than the average in this case..
Cheers, K
As per the online agent, I CANNOT re-activate and go the Flex route as I MUST
sign up w/ a promo/contract and get new equipment.
Before I was about to call BS, I wished her a pleasant evening and left it at that.
Am fairly certain the online chat reps arent all clowns so whats the deal?
Do they receive bonuses for the number of "new clients" sign up or it is management imposing that they push for the new promos/contracts and deny flex accounts exist?
Kinda frustrating experience considering the client knows a bit more than the average in this case..
Cheers, K