I didn't say that , Not everyone has the same problems, some people might have completely different ones then I have. But with nothing to compair the flaws with, how would they ever know? You can be stuck on denile all you want D* equipment need improvement, Just because Satellite guys and DBS talk don't think so ,doesn't mean there's not a problem. We all know DBS talk Loves D*,so I wouldn't expect them to admit D* has a flaw! Lets not turn Satellites guys into that too. When I have a problem with E* equipment ,the guys here look for the problem and help, But when you have D* equipment with some flaws and complaints, its the old . "D* doesn't have anything wrong bit" Its getting old!
Hemi, never said that D* equipment didn't need improvement, what I have said is that your equipment is NOT the norm, if it was there would be major stories on the internet saying so, but there aren't. Scott has posted that he thought his HR20 was a POS, it ran slow, and finally got a replacement and says it's much better. OK, you did one box swap and it still sucks, keep on them.
Yes, some flaws might be subtle and if you don't have something to compare them to you might not know. But come on, you telling me that someone couldn't figure out that something wasn't right when they turned their STB on and it wouldn't do anything for 5 minutes, like you say yours does? Out of the list of things you listed about the only one that someone might not think is OK is the slow channel changing that you have.
And didn't I provide you with an e-mail address at D* to help you try to get your problem resolved? And I'm not stuck in denial, that's why I do every single CE download for every box that I have and provide feedback to D* when things are broke. Are you doing every CE and logging issues? I also vote on the new features/changes thread at DBS for things we would like to see done with the box, have you, or are just going to wait for something to magically happen?
As for DBSTalk, face it, until VERY recently they were the place to get D* info and to take part of the CE process, heck Satguys didn't even have a chat on CE nights to help with download problems. Yes, they run a tigher ship at DBS then Scott does but until recently that's the place you needed to be for D* help. Hopefully that will change now with the recent changes.