Senior TSR Explains: Some 722 Series Experiencing Anomalies Due To Buggy Software

[FCom911]

I've been experiencing some rather consistent jumping, and black-outs (no audio loss) with my 722 DVR.

I asked the a Senior TSR if this was due in part to 129's health, as I'm an 'HD Only' client... He said, more than likely, not 129 related.

This is after I received a 1000.2 as a re-peak/tweak... I've had no lost signal (ERROR CODE: 002) issues since.

He went on to further explain, the last software update for 722's was buggy, and is primarily the cause for 722 jumping, and black-out issues. This would include the pause/start function of viewing live programming as well, as it is using the DVR stored programming.

His conversation seemed to point to these anomalies only being present in the 722 series.

He said Dish engineers are working aggressively to identify and rectify the issue, ASAP.

(If this has been discussed previously, I hadn't seen it... Don't shoot the messenger!)

 

[firesole33]

Is this why I am watching the Cubs on espn HD right now on my 722. It keeps going to a screen saying signal not acquired on 110. But i am not actually losing signal, as soon as I hit guide the picture comes back. It is doing it every 2 minutes or so and annoying me just a bit...

Or am I having a different problem?

 

[FCom911]

Is this why I am watching the Cubs on espn HD right now on my 722. It keeps going to a screen saying signal not acquired on 110. But i am not actually losing signal, as soon as I hit guide the picture comes back. It is doing it every 2 minutes or so and annoying me just a bit...

Or am I having a different problem?

That wasn't one of them, as far as I understood... you may want to contact a TSR and report...

Do you look at 129 or 61.5? If so, there are issues' pertaining to 129's health.

 

[firesole33]

61.5 but espn is on 110. I remember a few months ago before they rolled out the current version I had this problem with my 722 as well as fast forwarding issues, but today the fake signal drop issue came back. I'm hoping it is just a temporary issue as I'm sure I'll be updated to the new "turbo charged" software sometime this month. But thanks for the reply, if it continues much longer I might call it in.

 

[FCom911]

61.5 but espn is on 110. I remember a few months ago before they rolled out the current version I had this problem with my 722 as well as fast forwarding issues, but today the fake signal drop issue came back. I'm hoping it is just a temporary issue as I'm sure I'll be updated to the new "turbo charged" software sometime this month. But thanks for the reply, if it continues much longer I might call it in.

Don't wait too long or you'll be pushed overseas for a TSR... good luck

 

[Scott Greczkowski]

I am betting you don't have a 722K..

They are not out yet.

 

[FCom911]

I am betting you don't have a 722K..

They are not out yet.

You have me there!

I assumed it was a 'K' series, as it was the last character in the serial number...

When I look below "Echo en Mexico" that series of numbers that ends in 'J', would that be it?

Does REG ID: 062 imply anything?

Don't have the box, had to return the prior 722 that failed in it... was bumped to a larger capacity 50 HRS HD, for losing all my content and having to re-teach my new 722...

It was replaced around February - March '08.

 

[gdarwin]

You have me there!

I assumed it was a 'K' series, as it was the last character in the serial number...

When I look below "Echo en Mexico" that series of numbers that ends in 'J', would that be it?

Does REG ID: 062 imply anything?

Don't have the box, had to return the prior 722 that failed in it... was bumped to a larger capacity 50 HRS HD, for losing all my content and having to re-teach my new 722...

It was replaced around February - March '08.

A "K" in the serial number does not make it a 722K....

 

[RandallA]

61.5 but espn is on 110. I remember a few months ago before they rolled out the current version I had this problem with my 722 as well as fast forwarding issues, but today the fake signal drop issue came back. I'm hoping it is just a temporary issue as I'm sure I'll be updated to the new "turbo charged" software sometime this month. But thanks for the reply, if it continues much longer I might call it in.

Press menu twice on the remote and tell us what software version you have.

 

[firesole33]

Press menu twice on the remote and tell us what software version you have.

ver. L512RJKD-N whats that tell you?

 

[FCom911]

A "K" in the serial number does not make it a 722K....

Just called a TSR, not my regular guy, and he couldn't identify my unit... what does identify my series?

 

[gdarwin]

Just called a TSR, not my regular guy, and he couldn't identify my unit... what does identify my series?

As told to you previously hit menu twice and read the model number...

 

[firesole33]

As told to you previously hit menu twice and read the model number...

That was told to me and I did post it above... He can post hit to though if he wants

 

[tigerfan33]

ver. L512RJKD-N whats that tell you?

Tells me that me and you both cannot watch the 1080p movie.

 

[Smith P.]

The 722K model's BETA FW start spooling only last month !

Really misleading - please correct your first post before it will locked.

 

[FCom911]

722 DVR-HD, straight up... receiver id ends in -88

 

[FCom911]

The 722K model's BETA FW start spooling only last month !

Really misleading - please correct your first post before it will locked.

Sorry... changed as advised.

I know I don't have the first series, as I originally had the 30 HRS HD perviously, now the 50 HRS.

HD Drive capacity doesn't signify a series change w/in 722's?

SW v L512RJKD-N as well...

 

[RandallA]

ver. L512RJKD-N whats that tell you?

L512 has been out for a while so you don't have the new software in your receiver.

 

[firesole33]

L512 has been out for a while so you don't have the new software in your receiver.

When you say new your referring to the "turbo charged" software right? or are you saying mine is 2 removed from the new "turbo charged" software. I do not have a phone line or internet connected to my receiver, does that make a difference? Do I need these connected to receive updates, or are those all done via satellite?

 

[Smith P.]

When you say new your referring to the "turbo charged" software right? or are you saying mine is 2 removed from the new "turbo charged" software. I do not have a phone line or internet connected to my receiver, does that make a difference? Do I need these connected to receive updates, or are those all done via satellite?

Answers are here http://www.satelliteguys.us/dish-network-forum/143908-how-dishs-1080p-going-work.html