Is there something complex about the installation of the Directv 4K hardware. They will not send it to me as they say it needs professional installation, however I can buy the same equipment from a dealer like Solid signal so just wondering if I can install it myself. I do not like these guys in my house!
The hr44 has a power inserter, the hr54 does not. Also, the hr54 CANNOT be at the TVwith 4k, the c61 is. So, the upgrade requires removing the power inserter, swapping lines at the splitter to make sure the hr54 is on the DC pass through.
There is also a lnb upgrade. Some might call this complicated, but not really.
Directv wants a tech to do it becauses if something goes wrong the tech has to go back at THEIR time and expense to fix it, or get charged back and do the job for free. If the customer does it wrong, they call directv on the phone and that comes at directv's time and expense.
They also want the tech to make sure it's hooked up to the Internet so they can track you so you're not sharing equipment with someone else at a different address. If you don'thave internet, fine. But if you DO and the tech ddoesn't hook it up, tthat's ANOTHER charge back to the tech if they find out.
everytime a tech goes to your house and ANYTHING goes wrong in the next 30 days, the tech loses most or all the money for the job even if it's bad eequipmentt or customer caused.
meanwhile, directv either charges you for the service call, or gets a new 2 year commitment for the "free" upgrade, so they basically cant lose.