Terrible call to DiSH

[John2021]

I hear ya. I really loved the 722k. I had four of them at the same time back in the day. What a difference with the Hopper 3 Plus. It is super awesome compared to VIPs.

The hopper 3 is a big upgrade from the HS-17 it's more powerful i can't imagine how slow a 722 would be

 

[Derek K]

I just tell them it's completely dead and won't do anything to avoid the flowchart of checks they have. I hung on to my ViPs too long, should have switched to a Wally long before I did.

That is the only way to avoid the trouble shooting crap.

I did however do that with a Genie and DIRECTV tech support, and the idiot sent me another power supply.

Called a day later and tried the same thing and the person in tech support said the replacement power supply didn't arrive yet. I had to wait another 2 days to continue the game

Sometimes I think they think of anything not to send a tech or replacement receiver. SAD

 

[telstar_1]

If it's crashing and rebooting, it's usually the caps. Pull the cover and see if any are bulging.

I'll have to have a look once it's replaced. I thought issue with caps is that they dry out

 

[John2021]

I feel that they have a service dept. that can replace bad caps. I used to do it myself on the Toshiba 80 & 100.

But these aren't going down from caps, but rather hard-drive fails?

And what would the repair cost be.. it might cost more than the box is even worth

 

[John2021]

That is the only way to avoid the trouble shooting crap.

I did however do that with a Genie and DIRECTV tech support, and the idiot sent me another power supply.

Called a day later and tried the same thing and the person in tech support said the replacement power supply didn't arrive yet. I had to wait another 2 days to continue the game

Sometimes I think they think of anything not to send a tech or replacement receiver. SAD

We had a genie client get struck by a power surge to the point it blew a hole in it.. they sent an idiot right out.. Most of the dtv techs looked like they were in there misery and very unhappy there was a very few worth there weight in gold. and the clown that answer the phones.. who in the hell hired them just threw em in chairs and gave em DR suess books to read from they was more confused than i was!!! it took one idiot 2 hours to activate the gemini box!!! worked that night next morning the activate deactivate screen popped up . it's funny how they know you didn't get the power supply yet they never gave us tracking numbers what so ever... one time they shippedus an hs-17 with the wrong power supply