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  1. ryansebiz

    What is the best way to cancel DirecTV?

    Thanks Chip. That sounds like a good plan - I'll try that.
  2. ryansebiz

    What is the best way to cancel DirecTV?

    ...to know the best way to cancel DirecTV. Here's my info: I'm moving cross-country on April 2 and my new apartment only offers Comcast (i.e. no D* dish installs) My DirecTV bill is due April 4 (last payment was March 2) I have a CC on file and am enrolled in auto bill pay My contract expires...
  3. ryansebiz

    Moving cross country, go with Mover's Deal?

    ...how will I remove the dish? It's up on my roof and I have no clue how to go about removing it. So is this timeline not possible? I call D* about the mover's deal They take my dish down I move cross country with my receiver I call them with my new address They install the dish at my new place
  4. ryansebiz

    Moving cross country, go with Mover's Deal?

    ...of the apartments we've found online. Thing is, not all of them will allow for satellite dishes to be installed. My question is, should I call D* about the Mover's Deal, or will they try to charge me? I'll need them to take down the dish before we move. Does the "Deal" add 12 months onto my...
  5. ryansebiz

    What day should I switch packages?

    After a couple more bills I'm able to say that the last rep I spoke with did take of the problem and I'm getting the Entertainment package without the $10 HD charge. So my bill is $55 for the Entertainment package and $8 DVR fee = $63 per month.
  6. ryansebiz

    What day should I switch packages?

    I called and asked why there was a $10 charge for HD on my account. He said it was for HD programming, to which I replied that I signed up for the free HD for life promotion with auto bill pay (which I have maintained). He put me on hold and then said he would credit my account $10 for next...
  7. ryansebiz

    What day should I switch packages?

    Sigh - got my bill today and they did charge me $10 for HD. Will call to try and get it removed and upgrade my package to Choice.
  8. ryansebiz

    What day should I switch packages?

    Yeah, I'm just going to roll the dice and see what happens with my bill. I'll be sure to post back when the bill's available.
  9. ryansebiz

    What day should I switch packages?

    I emailed them and got this reply: I'm confused by this response. The first two paragraphs seem to contradict each other. Would you recommend waiting until my next bill, holding out hope that I'm still eligible for the free HD with the Entertainment package? Or should I call and switch...
  10. ryansebiz

    What day should I switch packages?

    Hmm, well, here's what happened. I called on July 20 and asked "what is the cheapest package that is still eligible for free HD?" The CSR said that Entertainment was the cheapest. We then reviewed the price differences between Entertainment and Choice Xtra and I asked her to confirm that...
  11. ryansebiz

    What day should I switch packages?

    Good news! I called today and was able to get the Entertainment package ($55 a month) with free HD. I was told all I need to do to keep the free HD was to remain on auto bill pay. All we really watch is ESPN, AMC, TNT, USA and the major broadcast networks, so this is perfect for us.
  12. ryansebiz

    What day should I switch packages?

    I'll call twice and ask what the lowest threshold for the free HD is. Hopefully it's Choice and not Choice Xtra. Too bad I can't get Select Classic or Entertainment with free HD :( Thanks for the replies Iceberg and mdavej.
  13. ryansebiz

    What day should I switch packages?

    When you say by retention, does that mean Select Classic is only available when my two-year agreement ends? Sounds like Entertainment is my next-best option - would I still get free HD if I downgraded to that package? Thanks for your help Iceberg.
  14. ryansebiz

    What day should I switch packages?

    I've been a DTV customer for one year and, now that my package promotion is running out, I'd like to switch from the Choice Xtra ($69/month) to Select Classic ($42/month). My first bill was for Aug 15 - Sep 14, 2011 and my current (12th) bill is from Jul 15 - Aug 14, 2012. My question is, what...
  15. ryansebiz

    Moved receiver to new room, now getting error 771A

    Swapping the cables at the two-way splitter outside fixed the problem. Thanks Joe.
  16. ryansebiz

    Moved receiver to new room, now getting error 771A

    I went outside to swap the cables at the two-way splitter but can't get them to budge. What tool do you recommend to loosen those up? I felt the living room and office coax cables but didn't feel a tingle from either one. However, I know that they're both connected to the two-way splitter...
  17. ryansebiz

    Moved receiver to new room, now getting error 771A

    Today I moved my HR24 from my living room to my office. Unfortunately I'm getting the 771A error. My dish goes into a two-way splitter outside my house. One coax goes into the Living Room (where the HR24 used to be) and the goes into my office (in the event I wanted to move the receiver). I've...
  18. ryansebiz

    Recordings view in new HD GUI

    Awesome Jimbo. My wife and kids thank you! Good luck with Urban.
  19. ryansebiz

    Recordings view in new HD GUI

    I searched the forums and couldn't find an answer to this. When I press menu on my remote now, instead of displaying my recordings, it displays "My DirecTV." It takes several more clicks to get to the recordings section. My question is, is there a quicker way to get to recordings now?
  20. ryansebiz

    Avoiding new service gotchas

    Hey guys - I just signed up for the DirecTV Choice Xtra package. I'm trying to avoid any gotchas by cancelling: 3 months HBO/Showtime/Stars package NFL Sunday Ticket My question is, when is the earliest I can cancel these packages without losing the promotion. For example, if I called...
  21. ryansebiz

    Recommendations for new single-room customer

    ...would package/equipment you recommend that I sign up for? Only one room/TV HD DVR Local channels ESPN Internet modem & wireless router are in a different room than the TV & D* receiver In addition, does the Costco promotion currently offer the most savings? If not, what do you recommend?
  22. ryansebiz

    My apt says I can't get DirecTV - must use Dish

    Right. I live in a two-story townhome, with the ground floor patio and the top floor balcony both facing the southwest sky. I was thinking of going the tripod route from the balcony if I made the switch.
  23. ryansebiz

    My apt says I can't get DirecTV - must use Dish

    I live in San Jose, CA and am currently paying for basic extended Comcast (with QAM). My apartment has a deal with Dish Network. You can get the basic receiver with Top 250 programming for free. If you want DVR or HD you have to pay for your own account and equipment. I was talking to my...
  24. ryansebiz

    How to get an additional $240 off as a new DirecTV customer

    Wow great work jacmyoung! For you veterans, is this the best offer you've seen, or will there be a similar deal this fall? P.S. Here's a link to the AAA offer.
  25. ryansebiz

    Volume One, Lucky Thirteen

    Is there a way to subscribe to the podcast via RSS?