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Your best move is to contact Dish executive office - charlie.ergen@echostar.com The latest software version is L608. I have it on two of my 612's but am still waiting for the last 612 to download it. In my opinion this is a software issue that affects some receivers but not others. One...

I am on my fifth 612 since February. They know they have a problem. I have been working directly with Advanced Technical Support in Virginia. They got involved because I wrote to Charlie. There is a software update coming out in 2-4 weeks that is supposed to fix many of the problems. We...

Send an email to charlie.ergen@echostar.com. Tell them your problems with the 612. Be polite and give them the facts. You will get help. It is too bad you have to contact the CEO of a company but that is what is required at DISH to get things done. You will be contacted by someone Mr...

Six weeks ago I swapped out all my 622's for three 612's and a 722k. Since then, two of the 612's have had to be replaced. The other three 612's are also very quirky. The 722k is reasonably stable and according to a second level tech in VA the most stable receiver they have. I just cannot...

Upgrades with a lower monthly price I was not happy with the recent monthly price increase so I emailed Charlie. A very nice lady called and we discussed the huge price increase and what could be done to lower it. Ultimately I swapped out my three 622's and a 722 for three 612's and a...

612 & 722k Problems Also I recently swapped out my 622's and a 722 for three 612's and a 722k. Since then I have had nothing but problems with all four units. One 612 has already been replaced because it froze up to 10 times each day. I have had similar issues with the other 612's...

I feel your pain. I have four DVR's and have 1-2 failures each year. The only way to overcome this problem is put an external hard drive on each box to back up your recordings you want to save for future or repeat viewing. Not the best situation but it appears to be the only solution...

Kheldar, I called the AAA Directv phone and they confirmed that the credit is $10 a month for 24 months and a total of $240, not $200 that you posted. Maybe that was a link to an old offer. Not being critical. I do appreciate your help. I sent my letter to Charlie Ergen expressing my...

Okay, thanks for pointing that out. $200 is still nothing to sneeze at though!

Jonhern, Yes, I own two 622's, the 722's are leased. I hate to leave DISH but I am not going to put up with this treatment. I have been a loyal customer for many years. One would think that subs that have everything that DISH offers would get better treatment than those with entry or mid...

Directv Pricing I called Directv and arm wrestled with them on price and also new equipment. I have 4 HD DVR's with Dish. Directv's prices for two years saves me $780 or $32.50 per month. My equipment costs to acquire 4 Directv DVR's would be $298 (they would give me the first two free...

I am a DISH customer. I had the same problem a while back. After the technician doing everything you mentioned he loosened one of the three coaxes in the basement and out ran a very large amount of water. The coax was replaced and the problem was solved.

New Channel Availability As I have 61.5/110/119 I called Dish and asked what the cost would be to have another dish installed so the 9 new channels could be received. I called at 10:00 a.m. Friday and by 4:00 p.m. an installer had put a huge new dish on my roof. Now that is service. In...

Here is some good information on attic installation versus roof mounting. I bought my antennas from Denny and had them installed by him. He really knows his stuff. He is extremely knowledgeable and has worked closely with Winegard on antenna design. He is very trustworthy. He is a little...

This antenna is already amplified. Advertisements give the range at 30 miles UHF and 40 miles VHF. You are at these extremes. You will need to get the antenna as high as possible on the outside of your house. CBS and ABC are at compass heading 126 degrees. NBC is at 118 and Fox at 117...

I have four DVR's. One 722 and three 622"s. I have two external antennas. Each DVR has its own coax running directly from an external antenna. Works great. Not sure why you need a diplexer.

Las Vegas HD Locals A simple external antenna will allow reception of all of the Vegas HD channels. You may even have a shot at getting them all with a good inside antenna.

You are not alone in experiencing WWMT picture breakups; Grand Rapids, MI - HDTV - Page 106 - AVS Forum It is my understanding from talking to their chief engineer that after 2-17-09 they will be raising their power output significantly and switch to transmitting from channel 2 to...

Digiblur, Thank you very much for taking the time to respond to my novice question. Jim

I have to agree. Added two different rooftop antennas for more recording options. OTA picture quality is much better and allows for recording three programs at the same time plus the ability to watch a fourth previously recorded program.

Question For Digiblur - From A Senior Novice Digiblur, Three years ago I thought that the bitrate for mpeg2 was around 12-17 mbps and was subsequently reduced to 7-11 mbps which severely downgraded the picture quality. How does 1 mbps in mpeg4 compare to 12-17 mbps in mpeg2 which...

Hopefully this link will work. There is only one screw on RF/ANT/CABLE jack on the left hand side of the receiver rear. It is labeled TV ANT/Cable In. This is where to connect your external TV antenna. Do not use the jack next to it labeled "REMOTE ANTENNA". That is for the small antenna...

You can record up to three programs at one time. Two off the satellite and one off your antenna. You can also watch something you have already recorded while the 3 other recordings are being made.

Does everyone really believe they will be receiving 1080P??? Have you all forgotten when hd-lite was implemented in December, 2005? Prior to then we had an awesome picture in 1080i with high bitrates. Things have gone downhill since then. I still get macroblocking on many of the "HD"...

Resetting the remote codes did not correct the problem. After seven unsuccessful calls overseas which did not solve the problem (no one had a clue and two reps were so frustrated they actually hung up on me) I called some internal numbers at Dish and got hold of a VP. They transferred me to...