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Yes she would still get the channels in SD, I would call and get over to the retention department and see what promotions they can get her. From what you said she pays a month she's defiantly been a customer more than a year. She could stay one the choice package if it has the channels she...

The family package has about 70 channels and is only 29.99, sure you could swap out the dvr for a standard receiver and save the dvr fee. If your mom has no commitment I'm sure there would be one available to her at little to no cost, regular price is $69. FedEx would drop it off, very easy to...

Price did increase by a couple of dollars as mentioned. She may have had a discount that expired at the same time the price increase took affect. Have her call and say cancel or close when she gets to the automated system, this will direct her right the the retention department. They could...

If you upgraded to to mvr and some receivers where just swapped out for mrv capable receivers, that would not apply an extension to your contract. Directv does bundle with FIOS check with retention and see what discounts you may qualify for, you may be able to get a good deal bundling directv...

Say cancel when the automated lady asks you to discribe why you're calling, and it will transfer you right to retention. A regular CSR won't be able to offer much.

All of this is true, however this thread is more of a question on if there is a trial period to try it out and compare it to FIOS and see if he'd like it. So none of that would apply in this case.

He can ask friends, co-workers, or family if they have Directv so he can come by and play with their system to see if he would like it. It can cost thousands to install a new customer and take up-to two years to make a profit so I'm sure you understand why there wouldn't be an extended grace...

That won't be a good way to tell anymore, any bill generated after feb 9th will appear as advanced receiver fee or additional fee.

24 hours. Some states there is 15 days if the customer claims mis information ordered from a dealer/retailer California isn't one of them.

Reminder: All additional Directv receivers have an additional receiver fee of $6/month. HMC is the same. Having Samsung RVU TV's will not eliminate additional receiver fees it will just appear as Home Media Center Monthly for Client on the bill.

Call 1-800-531-5000 and ask the rep to transfer you to ACDT (access card distribution team)

You're receiver is only owned if you paid full price for a new one $499, or if you bought it on eBay or Craig's list and previous owner had it marked as owned on their account. If you bought it from a retailer and it was never activated before paying the $199 leased price it will apply an...

Then your good to go.

It's not that big and its in the back so you don't see it.

Yes they called me very early to reschedule so I wouldn't have to wait around all day. I can't complain it's all free kind of get a discount through work.

Had my appointment today, unfortunately they didn't have any in stock will have to try again next week.

They will tell you when you call, between $99-199

You can call now and get a pretty good deal on an HR34 you don't have to wait for your contract to expire. When you get to the automated lady and she asks you to describe why your calling say: "cancel" or "close" so it routes you directly to the retention department. Your account is rated from a...

Say cancel or close when you get to the automated lady and she asks you to discribe why you're calling, that should route you to the customer retention group without having to be transferred. Good luck!

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The rule (47 C.F.R. Section 1.4000) has been in effect since October 1996, and it prohibits restrictions that impair the installation, maintenance or use of antennas used to receive video programming. The rule applies to video antennas including direct-to-home satellite dishes that are less...

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I agree if you've been a customer that long there should be an exception in some cases. Myself I don't mind the contract, If directv is willing to give me thousands of dollars in equipment at little to no cost I'll take the contract. You'd be surprised at the number of customer that sign up...

Glad that you were taken care of, directv is one of the best at taking care of long time tenured customers, even if you had to call back to have the issue fully resolved it is worth it.

The $50 upgrade fee only applies to fairly new accounts or ones with bad payment history. Don't be discouraged, dtv cuts back on credits during the time of year the price increase takes affect. Keep the account in good standing and try again in a couple months, you don't have to wait till the...