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I'm a 20 plus year user, with the Premier package, and all the movie channels. Up to a few years ago, I could get discounts, every year upon request. It seems I can't get them anymore, as discounts are being phased out. I don't want to change my equipment or programing. I'm going to try again...

I have 3 hd receivers (1 is a genie), and premier programming. Was just under $100 with tax till August when discounts went south. Had agreement for 131 which they reneged on. Next bill will be $199 with tax. Retention says best they can do is 165 with tax, or call again before 12/28. This...

Your point being? It's to my advantage not being under contract if they know it, isn't it?

Not under contract.

Long time subscriber. I'd prefer not to ask for retention right from the start. I seem to recall, the last time I did this, I got transferred to "Loyalty". Took 10 minutes, with no hassle, and worked nicely.

Gave it a go myself. Was very polite. Told them what Dish offered for equivalent service, equipment and programming with 2 yr contract. Got transferred to "Loyalty". With no fuss, got $53/month reduction. Doesn't hurt being a 20 yr customer. Very polite and professional on their end as well...

They apparently have a 94% success rate. Read the NY Times article.

Anyone use Billfixers to negotiate new fee? It's relatively new.

Title says it all. HR24-100, H24-100, H21-100. Never worked really well, but now is almost useless. Red button does work for other funtions

I'll give it a try. Been with them for 16 years and have 3 hd receivers, one a dvr, and I'm near the beginning of a new commitment.

Thanks

Also, what is the latest nr software version for the H20? Thanks in advance.

Much appreciated. To the other posters, I agree that comment 2 is an option, but I like my package and don't wish to change it.

Thanks...anyone else?

I have two H20-100's and a D10-300, with Premier and HD Access, totalling $134.99 plus tax. I've been a customer since1996. I plan to ask for a reduction because my bill is rather high, and in comparison with Dish packages, which all my neighbors have. Even though I don't plan to drop DTV or...

I had this with my H20. I called and they took me through a total system reset, and all was fixed.

I have recently watched movies I videotaped in the early 80's with no problems. There didn't appear to be any deterioration. Of course the quality wasn't great, but very watchable.

look at the Vizio in store. I think you'll be impressed.

Yeah...H20 will freeze daily...at 32 degrees F.:)

I had a certified TV calibration man tweak my HD TV and we found better resolution on component than on hdmi.

Just obtained an additiobal remote for my H20. It's an RC64. the original was an RC32. What is the difference? I cannot find any.

Sorry guys, I meant H20-100, not 1000.

Maybe you can get an H20-1000. Those seem to be fine.

You will see no diference because there is no difference.

Thanks...very helpful. Do you find it surprising that they tried to stick me with a 3-lnb? Of course it could've been the installer, who aside from this, did a very nice job.