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That would pinpoint it to the H3 that is the problem. Are both H3's on the same software version now and before? Did the system check actually do the full EHD test like the one below?

Almighty1 said:

That would pinpoint it to the H3 that is the problem. Are both H3's on the same software version now and before? Did the system check actually do the full EHD test like the one below?

View attachment 194781

Click to expand...

That didn't appear on the system check I ran on it. How do you trigger that test?

JohnGalt1234 said:

That didn't appear on the system check I ran on it. How do you trigger that test?

Click to expand...

They are both currently listed at V. H711 bootstrap V 1117 but the dates (are those install dates or V dates?) Are 9/5/2026 on naughty H3 and 8/15/2026 on nice one.

JohnGalt1234 said:

They are both currently listed at V. H711 bootstrap V 1117 but the dates (are those install dates or V dates?) Are 9/5/2026 on naughty H3 and 8/15/2026 on nice one.

Click to expand...

The current version is H713 but many people had been having issues with versions H711, H712, H713 which includes Remote issues - both the original DISH branded remotes and also when they use third party remotes that uses IR. There is also the support for the OTA single tuner dongle that stopped working, I forgot if that problem started with H710 or was it H711.

I have the same problem with 713. Two EHD's come online just fine. The other on just sits there. Multiple power cord resets and also plug-unplug the EHD on both power and USB ports

It'll only see two EHDs at a time.

I seem to have the same issue, I have 3 2.5" EHD's on a powered USB hub and in the last nightly reboot, it is seeing 0 EHD's as hitting DVR is not showing any of the EHD's. I had seen between 1-2 EHD's in H713 but all 3 with H712.

What I noticed and this is not just in H713 but even many years ago is that after the Hopper 3 whether standalone or with the Hopper Plus when it boots, don't hit the DVR button until after all the EHD's has been detected or else it will not show EHD's when DVR is hit later as it seems the DVR Recordings screen cannot be displayed until after all the EHD's had been detected. Otherwise, it will only display up to the number of EHD's that had been detected before DVR is pressed.

What I noticed is that in the detection phase is that it will called each EHD as a number between 1-3. If it ever shows as 4 when there are only 3 EHD's physically connected, the one with the 4 will not how up as a EHD. Unplugging and plugging in will not fix it as it requires unplugging and wait until the Hopper 3 boots up completely before plugging them in.

JohnGalt1234 said:

They are both currently listed at V. H711 bootstrap V 1117 but the dates (are those install dates or V dates?) Are 9/5/2026 on naughty H3 and 8/15/2026 on nice one.

Click to expand...

I just check my bootstrap in H713 and it says 1017, are you sure you have 1117? The dates are install dates.

Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.

bnewt said:

Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.

Click to expand...

look again mine says free for 1 month

slow_poke_pete said:

look again mine says free for 1 month

Click to expand...

Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

Almighty1 said:

Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

View attachment 194817

Click to expand...

wonder why it says that

slow_poke_pete said:

look again mine says free for 1 month

Click to expand...

You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.

slow_poke_pete said:

wonder why it says that

Click to expand...

Answer 2 minutes ago from DISH Care via Facebook Messenger:

Thanks, I tried it on the website first. I'll try it on the hopper

I tried on Hopper last night. Many more offers than the website has. I even got 3 free months of Gallery. Only offered 1 month on website

I got Starz/Encore again for 50% off for 3 months yesterday.

Six O'Clock News - John Prine

It's Five O'Clock Somewhere - Alan Jackson

Somewhere - Barbra Streisand

Somewhere in Time - John Barry

In Time - Kit Watkins

Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.

Scott Greczkowski said:

Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.

Click to expand...

NGINX
The site uses Nugenix?!


View: https://youtu.be/_DhEEo5S9fg

Ok checked it out and for some reason the web server (NGINX) tried starting before the DNS resolver fully loaded. This is why it worked when I rebooted the machine.

Thanks to ChatGPT it had me change the NGINX config to prevent this from happening again.

With that said I can't prevent the ISP from doing emergency upgrades which was the cause of all of this.

Nature will develop better idiots.

navychop said:

Nature will develop better idiots.

Click to expand...

God help us.

Two bugs out and three new bugs in.

Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden

cpdretired said:

Two bugs out and three new bugs in.

Click to expand...

Yep. Just got a call from a customer who said her DVR buttons stopped working. Told her about the new software and had her reboot her H3, problem solved.

Almighty1 said:

Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden

Click to expand...

i can still see my joey software version with H713.. i am starting to think it's time to get rid of the hopper plus. i just have 2 joey 4's and the hopper 3 with no issues. it seem like the people that have the hopper plus have issues!!!

slow_poke_pete said:

i can still see my joey software version with H713.. i am starting to think it's time to get rid of the hopper plus. i just have 2 joey 4's and the hopper 3 with no issues. it seem like the people that have the hopper plus have issues!!!

Click to expand...

Are you talking about the Available Joey Software section which goes something like this:
Available Joey W153 W209 J613 J713 J813 K113 J913
Software
in H713 in diagnostics which is directly below the "Switch" section which is what I am referring to that should have a number starting with P which is needed for the
Hopper Plus, Joey 4 and Wireless Joey 4
or the top area where it shows what the current version of the software is for the Hopper 3?

Seeing what your Joey 4/Wireless Joey 4 software version just tells you what is the current software version already installed, until the P version(s) shows up in "Available Joey Software" section which is different for the Hopper Plus, Joey 4, Wireless Joey 4 and it will only list one for the device(s) that exist in one's own configuration which lists what's the latest available, those devices will not be able to check or update their software as it will say "Failed: No Tgt" while "Download ATV Files" in TECHNICIAN SETTINGS under tools will respond with:
"Download ATV Files 3000
This device is not currently targeted for
Android software"
as both are dependent on the P version being listed in the "Available Joey Software" section. It usually takes a few minutes before it shows up. I know with H710-H712, it was not shown and the Download ATV Files worked except since H710, even if you selected everything shown which for me would be the Hopper Plus, Joey 4 and Wireless Joey 4 versions, the first download will as a end result only download the Hopper Plus's versions even though it shows all three as downloaded based on what Available Joey Software shows which is always two P numbers P153 and P15317. After the first successful download, the next download will actually download all three and Available Joey Software will reflect that. In H708 (H709 was skipped as no one mentioned it on the forums) and earlier, it always downloaded everything selected and would show 6 P versions in the Available Joey Software area. The Available Joey Software section is how I tell if there is a newer software available for the Hopper Plus and when I see that, I do the Download ATV files first which is where I get my information to post in my other thread, "Latest available software version for Android TV devices - Hopper Plus, Joey 4, Wireless Joey 4". The Download ATV files does not do any install or update the Hopper Plus as I still need to manually hit Menu, Settings, Device Preferences, About, Software Update to update the software.

So with any new Hopper 3 software update, the first things I will check is the Notifications in Settings to see if any of the settings were reset. For the "Remote Control Mode Reminder" setting, I would try it with off, exit notifications then hit TV on the side of the remote to make sure it does not show the reminder before going to notifications andputting it back to on, exit to see if it works correctly before going back to notifications for the other settings. Then I would look at Available Joey Software and regardless if the 2 P versions, one appears to be the 3 digit major version number and the other is the full 5 digit number which is the 3 digit major version number with 2 more digits, exists or not. Attempt to do the Download ATV Software for all 3 Android TV devices Hopper Plus, Joey 4 and Wireless Joey 4 until all of them is downloaded and shown in Available Joey Software which should be a total of 6 things added. If Download ATV Software has the no target like since H713, I will wait until I see a P version before I do it.

For reference, it's in the following threads:

dishstaller said:

Yep. Just got a call from a customer who said her DVR buttons stopped working. Told her about the new software and had her reboot her H3, problem solved.

Click to expand...

Reboot just fixes it for a short time and then it's back to messed up

Try going exclusively to an IR remote and you will see the pain

Almighty1 said:

Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden

Click to expand...

Within the last few hours as I did check earlier today when it was still missing, the Available Joey Software line now has added "P154 P15403" which is for the Hopper Plus that I have but my Hopper Plus software is still on P15317, I will do a Download Android TV (ATV) Software for the Hopper Plus, Joey 4 and Wireless Joey which are all Android TV devices and then manually do a check update on the Hopper Plus to update the software shortly.

This happened to me. I was outside mowing and my wife came out and said that our nieces and nephews were going to be on the Noon News. She had it on in the bedroom on our Joey3. Since they weren't on yet, I decided to turn it on in the Living Room on our Hopper3. When I selected the channel (through Dish, not OTA) the Joey3 turned itself off. When I went back to the bedroom to turn it back on, the Hopper3 did a reboot. Luckily it all finished before their story came on, but I just found it strange.

Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.

I lost IR control of my H3 after the H398 update in September of 25. We were using the Harmony Hub remote system from Logitech. We have been using the H3 OEM remote to turn the receiver on and off ever since then.

H398 Software Version

I have a solution that is guaranteed to work.
All Hopper developers are required to turn in their RF Hopper remotes and use only IR remotes.

I guarantee you that the bug will be fixed in two days!
Try it; it will work! They will work 24 hours a day to fix it when the WAF goes into the toilet!

bookworm370 said:

I have a solution that is guaranteed to work.
All Hopper developers are required to turn in their RF Hopper remotes and use only IR remotes.

I guarantee you that the bug will be fixed in two days!
Try it; it will work! They will work 24 hours a day to fix it when the WAF goes into the toilet!

Click to expand...

Excellent suggestion.

As I was testing 4K on my Hopper 3 running H713 10/7/2026 by watching the NLCS Game 2 on Channel 148-01, I had been using my Dish 52.0 remote to navigate. I grabbed my Harmony One and pressed "Info". This caused the Hopper 3 to crash and restart.

After it restarted, the game finished so I pressed "Options" on the 52.0 remote to access the TV Activity screen. I pressed Select on the tuner with the NLCS game active and arrowed-down to select "Stop Recording". Again, the Hopper 3 crashed and restarted.

After it came back up, I used Recall to return to "Maine Cabin Masters" and when I tried the Options button again, I saw that the NLCS Game was still being recorded. I selected the game, arrowed-down to Stop recording, and this time it stopped recording and didn't crash.

Since I was watching an HD program instead of 4K, I tried the "Info" button and nothing happened. The Harmony One has an IR active indicator when it's transmitting so I know I pressed the button.

It looks like the 2nd or 3rd time I sent "Info" from the Harmony One, the Hopper 3 started to respond again. If I used the Dish 52.0 remote, the Hopper 3 stopped listening to the Harmony One IR commands. It looks like "Info" needs to be pressed twice and that seems to reactivate the IR recognition on the Hopper 3. It seems to stay active, but I didn't try leaving the Hopper 3 alone for an hour or more.

Foxbat said:

As I was testing 4K on my Hopper 3 running H713 10/7/2026 by watching the NLCS Game 2 on Channel 148-01, I had been using my Dish 52.0 remote to navigate. I grabbed my Harmony One and pressed "Info". This caused the Hopper 3 to crash and restart.

After it restarted, the game finished so I pressed "Options" on the 52.0 remote to access the TV Activity screen. I pressed Select on the tuner with the NLCS game active and arrowed-down to select "Stop Recording". Again, the Hopper 3 crashed and restarted.

After it came back up, I used Recall to return to "Maine Cabin Masters" and when I tried the Options button again, I saw that the NLCS Game was still being recorded. I selected the game, arrowed-down to Stop recording, and this time it stopped recording and didn't crash.

Since I was watching an HD program instead of 4K, I tried the "Info" button and nothing happened. The Harmony One has an IR active indicator when it's transmitting so I know I pressed the button.

It looks like the 2nd or 3rd time I sent "Info" from the Harmony One, the Hopper 3 started to respond again. If I used the Dish 52.0 remote, the Hopper 3 stopped listening to the Harmony One IR commands. It looks like "Info" needs to be pressed twice and that seems to reactivate the IR recognition on the Hopper 3. It seems to stay active, but I didn't try leaving the Hopper 3 alone for an hour or more.

Click to expand...

I think you have it. If you start up with the Harmony and then use the 54 remote it confuses the Hopper because you went from IR to RF. It seems to get cranky when you want to go back to the Harmony.

Bobby said:

I think you have it. If you start up with the Harmony and then use the 54 remote it confuses the Hopper because you went from IR to RF. It seems to get cranky when you want to go back to the Harmony.

Click to expand...

I checked this and you are correct. My Harmony 665 remote worked fine until my wife used the Dish remote. After the Dish remote is used I have to push or hold a button down until the 665 starts working again.

david_jr said:

I lost IR control of my H3 after the H398 update in September of 25. We were using the Harmony Hub remote system from Logitech. We have been using the H3 OEM remote to turn the receiver on and off ever since then.

H398 Software Version

Click to expand...

BTW my bedroom H3 does not have this problem where I am using a Harmony 650. Also has there been any more feedback? Are they still working on this or what?

I think I have a separate issue with our Hopper 3 when watching/recording a 4K event. I have had many instances of it spontaneously restarting when I "disturbed" it during a 4K event. I learned to not touch the remote after a given point.

But it might be the IR code subroutine and 4K that make it touchy. I'll try it Wednesday night during the NLCS Game 3.

Foxbat said:

I think I have a separate issue with our Hopper 3 when watching/recording a 4K event. I have had many instances of it spontaneously restarting when I "disturbed" it during a 4K event. I learned to not touch the remote after a given point.

But it might be the IR code subroutine and 4K that make it touchy. I'll try it Wednesday night during the NLCS Game 3.

Click to expand...

I was having similar issues last night while watching and recording the NLCS game on 148. When I tried resuming the game at one point the screen went blank and I couldn't get my H3 to respond to any remote commands. Eventually the Hopper went to a HD channel but still no remote response. After a while the Hopper went into a re-boot cycle. This happened at least 3 times. I was using an IR universal remote only.

A little frustrating to have the game broken up like that but at least the Brewers won

GRB1959 said:

Excellent suggestion.

Click to expand...

Yea, I've only been a CIO for the last 30 years!
Trust me, when something important breaks, they get to own it!

View: https://youtu.be/G8BtlGRf3VY

Oooo, quite the show now. All three vents have doming and overflows. The cone that built up around the North vent lost its upper quarter at 02:50 Oct 17 and is now spewing lava at a healthy rate. Don't know if I would say it's a fountain, but it's close.

edit: The USGS has called the official start of Episode 55 as starting at 03:19 HST Oct 17, 2026:

---

Alert Level: WATCH, Color Code: ORANGE 2026-10-17 13:43:56 UTC
HVO/USGS Volcanic Activity Notice

Volcano: Kilauea (VNUM #332010)

Current Volcano Alert Level: WATCH
Current Aviation Color Code: ORANGE

Issued: Saturday, October 17, 2026, 3:43 AM HST
Source: Hawaiian Volcano Observatory
Notice Number: 2026/H488
Location: N 19 deg 25 min W 155 deg 17 min
Elevation: 4091 ft (1247 m)
Area: Hawaii

Summary: Episode 55 of the ongoing Halemaʻumaʻu eruption began at 3:19 AM HST on October 17, 2026.

Volcanic Activity:
Episode 55 of lava fountaining in Halemaʻumaʻu began at the summit of Kīlauea began at 3:19 AM HST on October 17, 2026.

Fountain heights are relatively low at about 100-150 feet (30-45 m), and it is not clear whether this episode will evolve to the same heights as previous episodes. Continuous overflows from the vents began yesterday, October 16, just before 6 a.m. HST and transitioned into episode 55 fountains at 3:19 a.m. HST this morning. The current forecast is for winds are blowing from the north-northeast direction, which suggests that volcanic gas emissions and volcanic material may be distributed to the south-southwest direction from Halemaʻumaʻu.

• All eruptive vents and lava flows are confined to Halemaʻumaʻu crater within Hawaiʻi Volcanoes National Park. Tephra fall from volcanic ash clouds is greatest within 3 miles (5 km) of the vents, lighter ash and Pele's Hair may stay suspended for large distances from the vents.

Kīlauea seems to be returning to the "normal" eruption script, impressive fountaining from the North Vent. For once, the V2 Cam has the best overall shot:
The lava flows have covered a good portion of the Halemaʻumaʻu crater floor.

Looks like Episode 55 is over at 09:00 HST, just under six hours. The USGS said the fountains reached 720' or 220 meters.