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Ok, I think I've got a pretty good bead on how customers, Dish employees and retail installers feel about Sub Contractors. But I'm going to share a story with all of you anyway. Maybe this will give you some insight into our world.
I had a really crappy route the other day, 5 service calls and a one room dish mover, that was actually just a third opinion on a No line of sight. I drove a total of 230 miles that day, and made around $180. (I buy my own gas, I buy my own everything, for those of you who don't know what a sub contractor is). So I get to this guys house, he is completely treed in, but he thinks all the previous installers were just lazy, so he insists that I try a spot that he picked out where he is certain it will go. It was a pole mount, the ground was nothing but rocks. I knew it was not going to be easy, and I knew he was not going to get a signal. So I told the guy, alright, I'll try it here, but if it doesn't go in, you owe me 20$. I don't work for free, I don't care what any of you uppity f***s think. WE ARE NOT YOUR SERVANTS.(No, I did not curse at the customer, I was very pleasant)
He agreed. So i dug, and picked and cussed at that little spot of ground for over an hour, set the pole(used 50 lbs of concrete), pointed the dish(I could tell by my meter that i wasn't going to get 110 at all, and 119 would be less than impressive). I ran a wild line in through the front door and hooked his reciever up. Surprise surprise! I had a whopping 56 on the 119, and no 110. (this was a 311 reciever). But he doesn't understand how this stuff works, so i let it download a program guide so he could check his favorite channels. Every damned one of the ones he checked came in, no matter what channel i went to, none of them would lose signal! But I couldn't leave it like that, sooner or later he was gonna start losing signal, and start noticing the channels he was missing, and it would be nothing but a headache for my office forever, and it would ultimately cost me more than i made on the job. So I explained this to him, let him talk to one of our FSM's, who also explained to him why I couldn't leave it like that, he said ok, gave me my 20 bucks and I left. The MFer turns around and calls dish and tells them that I charged him 20 bucks to tell him it wouldn't go in, now I have to pay it back.
Long post, I know. The morale of the story is, from this point on, no customer is going to get anything out of me that's not on the work order, and I will not apologize when the job just won't go. Don't argue with me, don't whine, don't expect me to lose money because you don't understand . Live with it, or go back to cable.
Oh, you can charge a customer for a pole mount, or a mirrored line, or burying more than 50 feet of cable, but if they call Dish and bitch about it, you're in trouble.
A sub contracted installer is nothing more than an employee with no benefits. So the next time you guys start complaining about us, or talking trash about us, or just assuming that you are better than us, I encourage you to at least 'try' and look at things from our point of view.
P.S If you are going to ask why I don't just go get another job, my answer to that is, I already know how to do this, and jobs just don't fall out of the sky.
I had a really crappy route the other day, 5 service calls and a one room dish mover, that was actually just a third opinion on a No line of sight. I drove a total of 230 miles that day, and made around $180. (I buy my own gas, I buy my own everything, for those of you who don't know what a sub contractor is). So I get to this guys house, he is completely treed in, but he thinks all the previous installers were just lazy, so he insists that I try a spot that he picked out where he is certain it will go. It was a pole mount, the ground was nothing but rocks. I knew it was not going to be easy, and I knew he was not going to get a signal. So I told the guy, alright, I'll try it here, but if it doesn't go in, you owe me 20$. I don't work for free, I don't care what any of you uppity f***s think. WE ARE NOT YOUR SERVANTS.(No, I did not curse at the customer, I was very pleasant)
He agreed. So i dug, and picked and cussed at that little spot of ground for over an hour, set the pole(used 50 lbs of concrete), pointed the dish(I could tell by my meter that i wasn't going to get 110 at all, and 119 would be less than impressive). I ran a wild line in through the front door and hooked his reciever up. Surprise surprise! I had a whopping 56 on the 119, and no 110. (this was a 311 reciever). But he doesn't understand how this stuff works, so i let it download a program guide so he could check his favorite channels. Every damned one of the ones he checked came in, no matter what channel i went to, none of them would lose signal! But I couldn't leave it like that, sooner or later he was gonna start losing signal, and start noticing the channels he was missing, and it would be nothing but a headache for my office forever, and it would ultimately cost me more than i made on the job. So I explained this to him, let him talk to one of our FSM's, who also explained to him why I couldn't leave it like that, he said ok, gave me my 20 bucks and I left. The MFer turns around and calls dish and tells them that I charged him 20 bucks to tell him it wouldn't go in, now I have to pay it back.
Long post, I know. The morale of the story is, from this point on, no customer is going to get anything out of me that's not on the work order, and I will not apologize when the job just won't go. Don't argue with me, don't whine, don't expect me to lose money because you don't understand . Live with it, or go back to cable.
Oh, you can charge a customer for a pole mount, or a mirrored line, or burying more than 50 feet of cable, but if they call Dish and bitch about it, you're in trouble.
A sub contracted installer is nothing more than an employee with no benefits. So the next time you guys start complaining about us, or talking trash about us, or just assuming that you are better than us, I encourage you to at least 'try' and look at things from our point of view.
P.S If you are going to ask why I don't just go get another job, my answer to that is, I already know how to do this, and jobs just don't fall out of the sky.
60 Replies
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6698 views
Supporting Founder
Lifetime Supporter
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1930 Replies
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298804 views
Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.
I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.
edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
As I recall you have the Flex package. Do you sub to multisport? -02 is FS1 and -03 is ESPN. -01 is Fox so you would get that if you sub to locals.Hmmm, I'm not seeing anything like those events in our Hopper 3 guide for tonight or Saturday.
I went into the Tools menu and requested a Guide Update. I'll try looking at it after the update completes.
edit — I now have the 148-01 4KFox events for Saturday, but not anything for 148-02 or 148-03 which don't even show as available channels. I do have 148-04 4KUSA.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=S5R5Aw27yr0
Direct YouTube Link - A State Cyber-emergency in Japan
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=S5R5Aw27yr0
Direct YouTube Link - A State Cyber-emergency in Japan
TWIT's Website
TWIT Live Feed
0 Replies
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1 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=xEmNun8Ms4s
Direct YouTube Link - AI and Mathematicians
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=xEmNun8Ms4s
Direct YouTube Link - AI and Mathematicians
TWIT's Website
TWIT Live Feed
0 Replies
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1 views
Supporting Founder
Pub Member / Supporter
Lifetime Supporter
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
Apple TV 4K
Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
13 Replies
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149 views
Staff member
Pub Member / Supporter
Cutting Edge
The TPN Map Excel Presents all DIRECTV Channels:
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
Local (Local-Into-Local or narrow/Spot beams)
Additional tabs provide:
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
2139 Replies
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927015 views
Staff member
HERE TO HELP YOU!
Hard getting used to the new younger Gibbs, Mark Harmons son had the right look but I understand he didn't want the role.
Still I'm enjoying, pretty good job with Franks.
Still I'm enjoying, pretty good job with Franks.
64 Replies
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4191 views
Lon.TV
Time for another AWESOME video from Lon Seidman of LON.TV!
View: https://www.youtube.com/watch?v=skcItfS1TLk
Direct YouTube Link - HP Googlebook 14 Review !
The Official LON.TV Website
Lon on Facebook
View: https://www.youtube.com/watch?v=skcItfS1TLk
Direct YouTube Link - HP Googlebook 14 Review !
The Official LON.TV Website
Lon on Facebook
0 Replies
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6 views
For quite a while now, people with a VIP211k have been losing their recordings on their activated external HDDs... even when there's nothing physically wrong with HDD. I believe this is an intentional and underhanded tactic that Dish is pulling in an attempt to force users away from the VIP211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.
Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.
On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.
It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.
I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
164 Replies
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7296 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68493 Replies
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2670283 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
136 Replies
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1306 views
College Football Playoff nears agreement on 24-team expansion that could end title games
The College Football Playoff field is about to get much more crowded as the conferences near a deal to double the size of the field to 24 teams starting next year
www.cbssports.com
