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I have had DTV since July 6, 2007. On Friday Sept 7, I called DTV to get a price on an HR 20 and asked if they were offering the Sunday Ticket deal to existing customers. I had read where some existing customers were getting the same deal as new subs. I got a CSR who was extremely nice and sounded very knowlegeable about DTV and its offerings. She told me I could have the Sunday Ticket deal the same as new subs and gave me a price on the HR 20 which I gladly accepted. I had the Plus HD/DVR package with Sports Pack, and was in my final month of free HBO, Shotime, and Cinemax. I had also previously added Starz for $7 a month after a call from DTV offering it. She explained in detail the difference in my bill after the change and assured me I would get the bill credits I received when I signed up.
Toward the end of our conversation I asked her if I would have to add HD Access to this package, because it was included in the HD/DVR package I switched from. She said "you will need the HD Access added on, but I'm going to give it to you free for six months"
She also offered me NASCAR Hot Pass for the rest of the season, but I politely declined because I watch very little NASCAR.
I verified with her that I would get the HD Access free for six months then thanked her and told her it had been a pleasure dealing with her.
About two hours later I turned on my TV and tuned to ESPN HD. I got the blank screen with the "channel not purchased" message.
I reset my receiver and still had no HD channels. I then called DTV and was not so lucky with the CSR. She was difficult to under stand, and not nearly as nice as the original one. I explained the situation to her. She checked my account and said there was nothing noted on my account about the HD Access being free for six months. I asked her if the original CSR could be identified and she said her number was noted on the account but there would be no way to contact her.
I politely thanked her for her time and hung up.
I followed this conversation up with an e-mail and got basically the same response stating there are no offers for free HD Access.
Either the e-mail response is bull**** or there are some lying folks on these forums because many people have reported getting HD Access free up to a year.
Why can these frequent problems not be corrected? I was not calling to see what all I could get from DTV as a lot of people do. I asked for prices on a receiver and a package and agreed to the prices I was given. I gladly accepted her offer for the HD Access, but did not ask for it. I'm sure I'll end up paying for it but the attitude of the second CSR was less than pleasing, acting like I was trying to rip them off or something.
Thanks for listening.
Toward the end of our conversation I asked her if I would have to add HD Access to this package, because it was included in the HD/DVR package I switched from. She said "you will need the HD Access added on, but I'm going to give it to you free for six months"
She also offered me NASCAR Hot Pass for the rest of the season, but I politely declined because I watch very little NASCAR.
I verified with her that I would get the HD Access free for six months then thanked her and told her it had been a pleasure dealing with her.
About two hours later I turned on my TV and tuned to ESPN HD. I got the blank screen with the "channel not purchased" message.
I reset my receiver and still had no HD channels. I then called DTV and was not so lucky with the CSR. She was difficult to under stand, and not nearly as nice as the original one. I explained the situation to her. She checked my account and said there was nothing noted on my account about the HD Access being free for six months. I asked her if the original CSR could be identified and she said her number was noted on the account but there would be no way to contact her.
I politely thanked her for her time and hung up.
I followed this conversation up with an e-mail and got basically the same response stating there are no offers for free HD Access.
Either the e-mail response is bull**** or there are some lying folks on these forums because many people have reported getting HD Access free up to a year.
Why can these frequent problems not be corrected? I was not calling to see what all I could get from DTV as a lot of people do. I asked for prices on a receiver and a package and agreed to the prices I was given. I gladly accepted her offer for the HD Access, but did not ask for it. I'm sure I'll end up paying for it but the attitude of the second CSR was less than pleasing, acting like I was trying to rip them off or something.
Thanks for listening.
13 Replies
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2648 views
Lon.TV
Time for another AWESOME video from Lon Seidman of LON.TV!
View: https://www.youtube.com/watch?v=JhwivKnNZrw
Direct YouTube Link - Lithium UPS Battery Backup Review - Oupes UPS 1200 Review
The Official LON.TV Website
Lon on Facebook
View: https://www.youtube.com/watch?v=JhwivKnNZrw
Direct YouTube Link - Lithium UPS Battery Backup Review - Oupes UPS 1200 Review
The Official LON.TV Website
Lon on Facebook
0 Replies
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0 views
My OTA is not working anymore. This started after the latest update. I have the OTA dongle with a OTA antenna that I've been using for years. My hopper does not recognize the dongle anymore and when I go to the OTA setting, it has a screen that says to plug a dongle into the USB. I tried unplugging and plugging back, in the same usb port and other ports. The Hopper does not recognize it. Anyone have same issue?
202 Replies
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5252 views
Hi all. If you were using a single tuner USB OTA adapter that is no longer working, please PM me. Thanks. 
Staff member
HERE TO HELP YOU!
9 Replies
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79 views
Pub Member / Supporter
Now that I'm retired, obviously I have different health care insurance. I take 2 prescriptions. With my old insurance I didn't have to pay for either of them, now I do. It's not a huge amount but it led me to dig a little into the cost of prescription medications. I have been using Walgreens for the longest time. But what I found was that Walgreens price is 4.8 times more for one of my prescriptions and the other is 2.3 percent more compared to the lowest price pharmacy. If you pay for prescription medications you might want to have a look at trumprx and see if you can get a lower price.
1 Replies
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11 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/xnM_6NlEjsU
Direct YouTube Link - iPhone Duo Preorder Experience With Christina Warren
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/xnM_6NlEjsU
Direct YouTube Link - iPhone Duo Preorder Experience With Christina Warren
TWIT's Website
TWIT Live Feed
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4 views
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
550 Replies
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19056 views
More specifically, these:
A more scholarly story is here:
www.bleepingcomputer.com
A more scholarly story is here:
PHP warns admins of two critical flaws, emergency patches coming tomorrow
The PHP security team is warning administrators to prepare for emergency security updates tomorrow to address two critical vulnerabilities, as information about the flaws has reportedly leaked ahead of their scheduled disclosure.
When I heard about this exploit I was wondering how quick you would be on it.
12 minutes after the patch was release I had it patched.When I heard about this exploit I was wondering how quick you would be on it.
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68572 Replies
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2675891 views
Supporting Founder
Lifetime Supporter
I was reading this article
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
Cable TV ‘cord-cutters’ became the majority in 2022
The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
878 Replies
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71359 views
Sony is discontinuing it's last 4K disc player, Panasonic has been rumored to be doing the same, the end of physical media is unfortunately, about to happen.
cordcuttersnews.com
Bad News For Blu-ray Fans: Sony Has Stopped Making a Popular Player | Cord Cutters News
Sony has discontinued its final standalone UHD Blu-ray player, the UBP-X700/K, ending shipments of the device with no successor model announced. The move, first spotted by Japanese website Kunkoku.jp and confirmed through the status of the product on Sony’s own website, marks the company’s...
cordcuttersnews.com
I am so done with Sony on so many levels. This is just one small piece of it.Sony is discontinuing it's last 4K disc player, Panasonic has been rumored to be doing the same, the end of physical media is unfortunately, about to happen.
Bad News For Blu-ray Fans: Sony Has Stopped Making a Popular Player | Cord Cutters News
Sony has discontinued its final standalone UHD Blu-ray player, the UBP-X700/K, ending shipments of the device with no successor model announced. The move, first spotted by Japanese website Kunkoku.jp and confirmed through the status of the product on Sony’s own website, marks the company’s...
Interesting article about the work being done to develope an ATSC 3 converter box. Yes it does mention affordable.
www.tvtechnology.com
Pearl TV Issues Progress Report on Low-Cost 3.0 Converters in Advance of NAB Show New York
Group has secured lower pricing from key tech players to make less costly boxes available
www.tvtechnology.com
9 Replies
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296 views
It's dead, they just don't know it yet. They killed it by forcing DRM on it, and that TOTALLY botched implementing it.
There is absolutely NO compelling reason for anybody to switch to ATSC3.0. They only want it as a total and complete money grab.
Who says dinner or lunch has to be the only good meals of the day?
Honey butter grits with scrambled eggs and grilled boneless pork ribs on flakey biscuits washed down with cranberry juice.
Honey butter grits with scrambled eggs and grilled boneless pork ribs on flakey biscuits washed down with cranberry juice.
6631 Replies
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379745 views