We had signed up to pay for the special channels since my wife was hooked on HGTV and "Special Report with Brit Hume".
We just switched to a package deal that included Verizon Fios, so my wife called in and canceled our separate package deal. Since we paid ahead we should have gotten a credit for about 1/3rd of the monthly price. Two different reps told her that this was the normal practice, even though we ceased service on 9/19. (We have also since canceled Dish - About $18.00 per month for my "free" lifetime service.)
I realize this may give ammo for those who are consumed with a passion to hate SkyAngel, but I posted it anyway to warn anyone to not expect an easy partial refund.
With these poor business practices it is no wonder they are going under.
Brad