Warning - No Partial Month Credit

[andrews777]

We had signed up to pay for the special channels since my wife was hooked on HGTV and "Special Report with Brit Hume".

We just switched to a package deal that included Verizon Fios, so my wife called in and canceled our separate package deal. Since we paid ahead we should have gotten a credit for about 1/3rd of the monthly price. Two different reps told her that this was the normal practice, even though we ceased service on 9/19. (We have also since canceled Dish - About $18.00 per month for my "free" lifetime service.)

I realize this may give ammo for those who are consumed with a passion to hate SkyAngel, but I posted it anyway to warn anyone to not expect an easy partial refund.

With these poor business practices it is no wonder they are going under.

Brad

 

[catkoko]

Sky Angel has always been known for not giving "partial refunds". I beleive it is nowin their fine print some where....... Their business isn't based on a Christ like model but on a financial one that some might call greed

 

[Mr Tony]

Dish is the same way...and if you have a credit...off da....have fun getting it

 

[andrews777]

So it is not worth having my wife try to get a partial month refund for the time after we canceled our Dish service? If not, I won't have her waste the time for a $6 refund. Her time is worth more than that....

Brad

 

[Mr Tony]

sadly no. I learned to cancel or suspend my service on the last day of the bill cycle. I had a <$10 credit and after 3 calls I gave up...taught me
-not to pay ahead too much
-cancel on last day of bill cycle

 

[andrews777]

I wonder if it would be worth disputing it with the credit card company. Probably not in case I ever went back to Dish in the future, several years from now. At least not for $6.

Thanks for the information on that!

Brad