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Last reply · posted in Old VOOM Customer Comments Archive
OK family trip to the Joliet mall last night for birthday present. We stopped in Sears to see what they had to offer for clearance deals and what not..

Over in the darkest corner of the floor was a POS display for Voom. The STB was on but the TV it was hooked to was OFF!!! So I turned it on and put Discovery HD on. Needless to say the set was way out of convergence so I hit the "magic" button on the front and it came into line. Everything still looked like poo so I farted around with the setting on the set. After a quick 5 minute tweak things were looking a little better than they were. Colors were still off and there was a general overbrightness state that would not go away, but it's better than THE SET BEING TURNED OFF!!

I still was not happy with the whole situation and the picture was blocky. In all the time I was standing there I forgot to check the output resolution of the STB. I bet it was on 480 or something D'uh on me, I only realized it after we left. I would have gone back and fixed it if it wasn't closing time. Also it's very disappointing that Voom doesn't give them access to all their exclusive HD channels. How are you supposed to sell a service if no one can see what HD truly looks like.

Now in all the time I spent poking around with their display, at least 10minutes, NOT ONE TIME did any salesperson come and ask us if we were interested in Voom. But they could sure manage to hang out by the Dish Net stuff and bug people about that. There was still a sign for free programming until Feb 2004.. and the whole display was torn to shreds. But they had these nice little plastic packages that had Vooms number on it and said "call to order". How much easier can Voom make it for them.

So is it that Sears and their employees don't care to sell it or that they don't know how? In my opinion if you're going to sell someone elses service in your store you should at least make sure IT"S ON and it's at the best quality possible. Maybe Dish Net is offering them a better incentive than Voom. Voom should really look at pulling out of the Sears stores and going to a better reseller that would actually SHOW OFF their HD service, and one that knows how to turn on a TV!!

Just my humble opinion as a VERY HAPPY Voom customer and someone who would like Voom to stick around.
18 Replies · 3539 views
delance7
I am a Sears Manager and I worked at Sears in Manassas, VA.
I am sorry to hear about your bad experience at Sears, not all stores are like the one that you went to.
I am a Voom member and I enjoy it. I agree with the one that said it were poor training
from the field reps. In our store in Manassas we have a great setup of Voom and believe me, this is what made up my mind to get a HD TV and Voom. I loved the picture and the choices. I also have Dish and Directv, but to me Voom has the best picture. It will get better, that is a promise, just some good training and you will see Voom gets the respect that it deserves.
H
I had a similar Sears Voom experience at our local store in Alabama. I had never been to this new Sears location since its opening a few months ago. In addition to VOOM, I was also looking at Samsung DLP sets. I saw the display immediately from across the store. My friend and I walked over and as I was picking up the info, the salesman stopped us and tried to help. Poor guy. I know that I have forgotten more about VOOM than this cat will ever know. After studying the brochure he decided that the promo was still running. His final advice was that he would go with DishNetwork.

I honestly learned nothing new about VOOM from this experience. But I did see my first HLP set. Sears should train their sales force better on VOOM basics. But, I would have to say that my expectations were met because I had set them so low.
arthur
the voom display setup I saw at the sears in Springfield Missouri was hooked up with RCA jacks to a 15" lcd

what a crappy setup
CWS_kahuna
I have 2 Sears stores that I can go to, 1 close to home, 1 close to work. The 1 closer to my home has an alright setup. It's kind of cramped but it's a fairly new store and most of the things are clean and in good order. The Sears by my work is a lot older. The TV section has some very nice units but it's not as welcoming of a store. They do have the Voom hooked up to a big screen and the picture looks good however when questioning the sales rep I felt I was teaching him more about Voom (and I am not a Voom user), he just did not have much knowledge about it. Something so new like Voom needs good representation to be successful. Voom needs the big hitters to carry their products, Best Buy, Circuit City, Good Guys, Tweeters etc.... even 2 of those 4 examples would help a lot. Not to mention there are so many other stores out there that could sell Voom. What about Wal Mart & Sams Club (I know they might not get the good representation of product knowledge at these stores)? My Sams Club is starting to get some nice HDTVs and I have been to a Super Wal-Mart that was carrying a bunch of HDTVs. I know they are not the stores you think of for high tech gear but play the numbers, how many people hit these 2 store chains daily? I don't know if they could get a big hitter like Best Buy or Circuit City as they probably have contracts to sell only D* but more specialty stores like I mentioned above Tweeters & Good Guys typically have much better product knowledge though lower customer counts and might not be under any contracts.

Someone said if only Sears can get 2 people per store per day the subs would grow rapidly, I think even if it were 1 per day Voom would have the number of subs needed to succeed in a reasonable time frame.

Anyway just rambling off some thoughts.
F
Maybe Sears is a bad sales rep because it has sold fewer than 1,500 VOOM systems so far?
Or because it is one of the last places anyone would think of going to buy HD products?
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows
2 Replies · 51 views
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Howard Simmons

Another Tulsa King spin off.🙄
dishstaller
Another Tulsa King spin off.🙄
But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big city :rolleyes:
T
Last reply · posted in DISH Network Support Forum
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
3 Replies · 38 views
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Juan
Not alot of dish customers any more
Foxbat
I'm not a big fan of the new layout, especially on my Apple TV. It used to look like the old Guide layout on the Hopper 3, but they changed parts of that, too.
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dishstaller
I really dislike change for the sake of change
TheRatPatrol
Last reply · posted in TV Shows
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2132 Replies · 214677 views
Jimbo

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
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Howard Simmons
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
Tony as the director.🙄
Jimbo
Tony as the director.🙄
Would you rather have LaRoche ???
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dfergie
I liked this episode and a toned down Tony...
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Howard Simmons
Would you rather have LaRoche ???
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
Jimbo
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in Movie Talk
Might be worth a watch when it comes out. Looks like typical big corp against the little guy movie BUT....there is a reason this plot type is so oft repeated, it draws audiences.


View: https://www.youtube.com/watch?v=_-f9OGsKHd4
1 Replies · 6 views
dishstaller
BTW, I noticed right after I posted this that someone else had already mentioned it....sorry for the duplicate thread. Still looking forward to seeing the movie.
meStevo
Lifetime Supporter
Last reply · posted in Movie Talk
If you're going try to read / listen to the book (can't recommend the audio book enough) before this comes out, I'd avoid trailers.

Trailer below, spoiling it to make sure you read the above bold message first. The book / audio book are fantastic. Go into this blind if you can IMO!




Kind of disappointed at how much they show. A lot still to see, but man, some good reveals in the book that are just served up here.
21 Replies · 712 views
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meStevo
I've seen it twice. Can't recommend the audio book enough, Ray Porter's performance is amazing and there's so much more in the book than the movie.
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Foxbat
"Project Hail Mary" should be on Prime Video starting Friday, July 3.
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K
Forgot to comment. I did watch when it first came out on MGM. I enjoyed it a lot. I think reading the book made it easier to watch. Several friends commented it was a little hard to follow.
TRG
TRG
"astrophage". I read the book but didn't see the film yet.
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Howard Simmons
"Project Hail Mary" should be on Prime Video starting Friday, July 3.
That's what I will be watching this weekend.🤗
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K
Kindle book on sale for $2.99 today at Amazon.
dishstaller
.........there's so much more in the book than the movie.
I agree. That can go for pretty much any book vs movie. Back when I was single I would read any Stephen King or John Grisham book I could get my hands on. When you read a book you make up the scenes and characters in your mind.....the movie version always disappoints.
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
110 Replies · 1610 views
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Y
Selfish Drake Maye holds back on giving the ball to Bills unlike Jags game, gets the win on the road.
Y
Selfish Drake Maye holds back on giving the ball to Bills unlike Jags game, gets the win on the road.
A big win for the Patriots, and they are now 3-2.

Browns lose a close one with... The Jets. That is a classic Browns loss (granted, any loss is a classic one it seems). 49'ers, Vikings, and Chiefs remain undefeated. The AFC north have a three way tie at 3-2 for second place. :eek:
osu1991
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M
Hopefully nowhere near a microphone.
Y
Hopefully nowhere near a microphone.
After having experienced Gus Ferguson trying to call soccer games, I'm uncertain why NFL football analysts get hate. Even the "worst" of them are pretty good.
meStevo
Jalen Hurts out indefinitely as they treat and monitor a superficial blood clot in his leg.


View: https://x.com/RapSheet/status/2111074303185989663?s=20
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dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in TV Shows
I had quit watching this show years ago because I ended up more annoyed than entertained. Well......I'm STILL more annoyed than entertained. I DO find it interesting to see how things work behind the scenes at many businesses. What annoys me is how utterly out of touch CEOs are with the companies they run. At the end of almost every episode the head of the company is amazed at how hard the employees have to work and many times have to work around impossible guidelines set forth from headquarters.

I found this one interesting because the new CEO had big plans for this company, Muscle Maker Grill, and it looked like the stores were all pretty busy. Recent history hasn't been good to this company however. I bet the covid lockdowns were the real killer.


View: https://www.youtube.com/watch?v=yIhZm0qkz0o
0 Replies · 3 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68500 Replies · 2670799 views
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ClarkGable
White Wedding - Billy Idol
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M
White Christmas - Elvis Presley
dishstaller
Dirty White Boy - Foreigner
Bobby
Tickle Me (Dirty, Dirty Feeling) - Elvis Presley
dishstaller
Dirty Diana - Michael Jackson
Anony55
Last reply · posted in DISH Network Support Forum
For quite a while now, people with a VIP211k have been losing their recordings on their activated external HDDs... even when there's nothing physically wrong with HDD. I believe this is an intentional and underhanded tactic that Dish is pulling in an attempt to force users away from the VIP211k.

They are obviously regretting that they ever let users have a "non-dvr" dvr in the first place. You would think they would be happy charging you a $40 one time fee... and then be happy letting the customer be the one responsible for HDD failures.

Dish clearly hates the 211k bitter-clingers. This recording deletion problem is intentional (IMO), and I think it is just one more tool that they are using. Hopper and a 2-year agreement... that's what they want you to have. Think about that... a 2-year agreement... with a company $30 Billion in debt (that's with a B). What happens when all that debt causes them to drop the channel that may have been your whole reason for having Dish in the first place? Guess who's stuck with a service that no longer suits their needs... for the remainder of the 2-year agreement.

On top of that, they don't want you to install it yourself. I purchased and installed all my equipment myself. That used to be common. Now, they lie to me and tell me that my dish must be updated to use a Hopper. Funny thing is... they don't even know what dish I have because they didn't install it, and I didn't tell them. If you ask what type of dish/LNBs the hopper needs... good luck getting an answer. All they know is that whatever you have needs to be upgraded by an installer.

It is quite apparent to me that they care much more about staying in their box, than they do working with the customer. That's too bad, because it hasn't always been that way. It's like they are totally unaware of the current business environment that they are trying to compete in.

I have been a customer since 2010. I will be cancelling my service before the next period. Yeah, I know, my $1,200 a year won't make a difference to them. It just seems like they have forgotten who needs who, especially when you consider the competition in today's streaming world. But hey, they will have succeed in forcing me off the 211k.
165 Replies · 7368 views
Nebugeater
Got a 211k that works fine, and I no longer need it if someone wants to throw me a few bucks and pay shipping. Not tied to my account as of last week. Used with a tailgater and got a wally
Former member 208119
Class action.
a hopper 3 with 6 firesticks and or if you wanna spend even more money apple tv's
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T
Got a 211k that works fine, and I no longer need it if someone wants to throw me a few bucks and pay shipping. Not tied to my account as of last week. Used with a tailgater and got a wally
Is the 211k still available? If so, I'm interested.
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Nebugeater
Is the 211k still available? If so, I'm interested.


Actually, it is. A couple of people PMed me when I posted this, and when I asked for an address, they never responded. Then I just sort of let it go. Send me a PM to continue the discussion
Anony55
Well, after nine months of being on pause, I finally figured out that I was wasting $5 a month. So I cancelled. For the first time since 2010, I no longer have a Dish account.

I do have to say that I did appreciate the account pause option. That just gives a person some time to see what the fallout of cancelling will be... without having to go all the way over the cliff first.

Since I never once had an "oh shoot, I need Dish Network for..." moment, the decision was a lot easier.

Funny enough, when I called to cancel (for real, not playing the pricing game), all of a sudden, they were offering me deals that I was told before that I couldn't get without changing out my VIP211k. Now, I could have had those specials with them just sending me a new card for the receiver. LOL!

Of course, my mind was already made up because of having not missed the service while on pause. That, and the fact that I bet the 211k still kills recordings.

All in all, I'm glad that I had Dish for all those years. I just outgrew the need, and they pressed the issue by deleting recordings. I would have eventually went this route without the deleted recordings issue. But, for sure, that did hasten the outcome.

I'll still pop in at this site from time to time. Believe it or not, I still have a C/Ku BUD that I intend on playing with again if life ever slows down.
dishstaller
Actually, it is. A couple of people PMed me when I posted this, and when I asked for an address, they never responded. Then I just sort of let it go. Send me a PM to continue the discussion
Unless things have changed at Dish, which is entirely possible, they won't activate the 211, even as a replacement. I gave one to a customer a while back....which when I turned it off I made sure to tell the CSR I wanted it freed up so another customer could use it, I was assured it was.....and when they called to swap out there's they were told it couldn't be done. Now like I said, things MIGHT HAVE CHANGED.
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Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
529 Replies · 18024 views
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Scott Greczkowski
Remember folks... just like DNS... its always Foxbat. :D
Foxbat
Remember folks... just like DNS... its always Foxbat. :D
WTF… …What the Foxbat!😱
S
zipping right along here
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S
WTF… …What the Foxbat!😱
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you :biggrin
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Foxbat
wow what a kick in the balls!!! the wife blames you when things don't work now scott's blaming you :biggrin
I know. Here's what Scott has in store for me if I get out of line:
IMG_1990.webp
IMG_1989.webp
S
I know. Here's what Scott has in store for me if I get out of line:
OMG to freaking funny :biggrin
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comfortably_numb
I know. Here's what Scott has in store for me if I get out of line:

Not likely since that place closed down.