Gary Kent is the installation manager at P10. I think you are the only one complaining about this. Funny about how you told Hughes about the IA8 satellite also. Last I checked that one was working fine and about 75% of the enterprise installs I do go to that satellite.
I am sure if you call Gary he will gladly hear your complaint and promptly find someone else to cover your area if you have a problem. I welcome you to do this also because it will mean more area for our company.

Its the I love you, but if you screw up or don't like it I'll love the next person just as much philosophy.
Sounds to me like you are just a Dealer instead of a Fulfillment company. If I could give you some advice maybe if you are having such a big problem with selling for Hughes and you are really losing money why would you not stop? I have done many things that I have lost money on, but I did not continue to feed the beast.