As I understand it you've been with them for a year already? We just found ourselves in a similar situation and, like you had a 222. However, we had been having fits with our 222 (as have others I've since come to find out).
Anyway I called and was told that they were going to charge me $75 each for 2 replacement HD receivers (model 211) but somewhere in the formula there was a $50 credit so the net outlay to replace my P.O.S. 222 was still going to be $100.
I said no, I would cancel, in fact lets just go ahead and cancel. Yes I know I have a contract termination fee, but I've had enough with this 'blankety-blank' 222. Please cancel me and I'll call DirecTV.
"One moment sir, I'll have to transfer you to the department that handles that"
I got transferred (and you will too) to a "Customer Loyalty" representative, whose job it is to smooth-over ruffled feathers and do what they can to keep you. It was obviously someone here in the US...... alas I digress. "How can I help you?" he asks.
I did not say that I had another new TV, but I did mention we were considering one & most of all that we were totally fed-up with all the problems we'd had the past year with the 222 constantly having to be rebooted and if it was going to cost me anything besides an additional receiver lease charge to replace the 222 with 2 individual receivers that I was going to cancel and go to DirecTV.
That's really all it took The fellow said we can do this and that I shouldn't have to pay anything (except the addt'l $7 + tax), but it would result in my contract being renewed for another 24 months. That's fine.
It really was that simple. The tech showed up as scheduled the following weekend, ran in another coax line and voila' just like that we have two brand-new 211k receivers. I checked my bill online and found it to be correct.
The 211k receivers are really nice too. No more reboots, no more lockups, run much cooler and for a single one time payment of $39.99 they're both magically converted to DVRs and all I had to provide was a couple external (USB) hard drives. Arguably too soon to brag too loudly, I've only had 'em a couple weeks, but so far the wife & I are ecstatic!