Dennis,
Go back into your remote set up and re run the set up, there are more than one set of codes, I would try running it and when it tells you that it found one , did it work(it probably found the one you just tried ) say NO and it will look for the next code and run the program ... then try it again and see if that worked.
I'm not sure if there is a setting for manual programming or not.
Fwiw, the D* remotes are very nice and work well.
Don't forget you can also set it for RF incase line of sight is an issue for you.
Sorry Elway, but I haven't had trouble with my remotes either