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Last reply · posted in DISH Network Support Forum
Our Dish system was upgraded September 2010 to a 722 (one DVR unit for 2 TV's). Remote #1 is in the bedroom with the DVR unit and is IR. The TV in that room is an HD flat screen. Remote #2 is for the 'regular, old-fashioned' type TV in the livingroom. We have never had a problem with the #2 remote. From Day 1, there has been an ongoing issue with the #1 remote. When the Guide button is pushed, the screen guide comes up but then will not scroll up or down, either by single channel or 'page' and it won't cancel. Sometimes, the guide comes up and you can scroll up or down once then it freezes. This doesn't happen every time but often enough to cause great frustration. Also, frequently when going through the guide, it will suddenly jump back to the channel the TV was on when the guide was first accessed. After the problem occurred several times I replaced the batteries. No help. Next I called Dish. The CSR was very nice and during the course of our discussion she discovered that both remotes were on the same frequency(?). We changed the number on the #1 of the remote and the problem was resolved......for a day or 2. I contacted Dish again when the problem returned. That CSR did not seem to understand what I was saying (language barrier). He recommended that I unplug the DVR for 10 seconds then plug it back in. I did that and it did not resolve the problem. We tried to live with the problem but contacted Dish a 3rd time when it became apparent the remote stood a very good chance of going through the front of the TV. This CSR suggested we replace the remote at a cost of $15. I wasn't exactly thrilled with the charge considering the problem has occurred consistently beginning the day our system was upgraded. But, if it meant having the issue finally resolved, fine. Well, the new remote arrived about 4 days later and the issue is still going on. It is now 5 months in and the frustration is again building to a dangerous level. Can anyone give me some hint on how to permanently fix this problem? Thanks in advance for any assistance!

Audrey
10 Replies · 1868 views
KAB
KAB
Yes, any auto picture control/back lighting can cause IR interference.

What remote did they send as a replacement? (on back, top).
M
Yes, any auto picture control/back lighting can cause IR interference.

What remote did they send as a replacement? (on back, top).

21.0 IR/UHF PRO
DNiermeyer
Please let me know if that has helped, any additional feedback will continue to help me with my customers.
KAB
KAB
21.0 IR/UHF PRO

That remote can bet set to control TV1 via UHF as long as remote address is different from TV2 so you won't have to change TV settings. There is a little toggle switch inside the battery compartment.
MattG@DISH
Like KAB said, I would change the remote so it operates TV1 with a UHF signal (which is what your second remote uses). This will bypass any IR interference that the TV may be emitting. Next to the battery cover there is a switch where you can set the remote for IR or UHF, put it on the UHF side, and program it like you've been doing (system info - record). Let us know if it's still not working properly.
KAB
KAB
Next to the battery cover there is a switch where you can set the remote for IR or UHF

As said earlier, it's UNDER the cover, next to the batteries themselves.
M
After reading all the replies we decided to go with the easiest one for us (not exceptionally tech savvy folks here). We switched the #1 remote from IR to UHF. No more problems!!! Thanks again for all the help.

Audrey
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68557 Replies · 2675017 views
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Cattle Call - Eddy Arnold
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CALL Of The Wild-Chris Ledoux
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Wild Thing - The Troggs
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Crazy Little Thing Called Love - Queen
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Love Every Little Thing About You - Gallery
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.


View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
1 Replies · 13 views
Jimbo
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.


View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share

Walmart isn't the only one ...
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
28 Replies · 1299 views
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
dishstaller
it will likely fix the OTA Single Tuner
🤣

Oh....you were serious
Almighty1
So after some heavy research, it looks like the issue I mentioned with the DISH 50.0/52.0/54.x remotes where on the 50.0/52.0 remotes, the dedicated TV Power button or on the 54.x remotes where it is using the TV button on the side followed by Power works correctly on a Hopper 3 which runs Linux but not on a Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 which are Android TV (ATV) has to do with the Android TV software itself. In all instances, the remotes had always sent out a dual RF and Infrared signal when the TV Power signal is sent from the remote. The Hopper 3 without the Plus would ignore the incoming RF power packet signal which is identified as a TV-specific toggle event, and does not trigger a system-wide standby state. The Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 as Android TV devices initially worked the same way as well up to sometime in 2025 as there was the legacy pass-through mode in the original software versions used since the Hopper Plus/Joey 4/Wireless Joey 4 launch, the receiver's underlying software essentially ignored the secondary RF payload that the 50.0/52.0/54.x remotes blasted out whenever the TV Power signal was sent. The Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 recognized it was a TV-specific command and discarded the RF packet, letting the standalone IR signal do its job on the tv.

When the software for the Hopper Plus, Joey 4 and Wireless Joey 4 were updated in 2025 and newer versions of the software for those Android TV (ATV) devices, it overhauled how the receiver handles remote commands to tighter integrate the Android TV environment which resulted in the software starting to treat any RF power toggle payload as a global command. As the newer software verion(s) no longer filters out the concurrent RF blast from the 50.0/52.0/54.0 remotes, the moment one sends a TV Power signal from the remote, the Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 catches that unintended RF payloadand interpets it as a command to drop the system into standby.

The fix is really simple since the Android TV (ATV) software for the Hopper Plus, Joey 4 and Wireless Joey 4 just needs to be programmed to drop or ignore the specific RF power packets associated with the TV Power signal sequence.

The problem could also be at the remotes firmware as the remote's firmware has an engineering defect. When you try to turn off the TV, the remote's internal code mistakenly triggers its RF transmitter alongside its IR transmitter. It should only be firing the IR light blast. Because it forces a simultaneous broadcast, the remote's firmware is the original source of the problem.

The Hopper Plus, Joey 4 and Wireless Joey firmware has a filtering defect. Good software design dictating peripheral inputs should include "error handling"—rules that tell the system what to do with messy or unintended commands.
• The legacy Hopper 3 firmware has proper error handling; it sees the remote's rogue RF packet and safely ignores it.
• The Android TV firmware in the Hopper Plu, Joey 4 and Wireless lacks this filtering logic. It blindly accepts the rogue RF packet and misinterprets it as a legitimate signal to force the entire system into standby.

If the remote didn't have a firmware bug, it wouldn't send the phantom RF signal. If the Android TV (ATV) device being the Hopper 3 with Hopper Plus, Joey 4 and Wireless Joey 4 didn't have a firmware bug, it would cleanly ignore the signal just like the Hopper 3 does.

brittanygarden and Rick Durham
rvvaquero
That's a lot of information to ingest. However, I don't have the Hopper Plus and my 54 remote is doing crazy things to the Hopper 3. Several times each evening when I press the skip forward button several times to advance through a commercial, it switches the receiver either onto live TV or into suspension. Other buttons will also cause this randomly, I haven't established any patterns I can describe. I use "recall" to go back to my recorded program in progress.

Needless to say, something in the newer Hopper 3 softwares has caused the remote functioning to ......................malfunction. Evidently, it applies to third party remotes as well as DISH's own remotes.
GRB1959
That's a lot of information to ingest. However, I don't have the Hopper Plus and my 54 remote is doing crazy things to the Hopper 3. Several times each evening when I press the skip forward button several times to advance through a commercial, it switches the receiver either onto live TV or into suspension. Other buttons will also cause this randomly, I haven't established any patterns I can describe. I use "recall" to go back to my recorded program in progress.

Needless to say, something in the newer Hopper 3 softwares has caused the remote functioning to ......................malfunction. Evidently, it applies to third party remotes as well as DISH's own remotes.

This is exactly the same issue I was having as I had the Hopper 3 and 54 remote without the Hopper Plus and the symptoms were virtually identical to yours.
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ERSanders
We have had a corolary problem in this and the prior s/w. Using several different 40.0 remotes (yeah, we're old), when one pauses a live or recorded show it becomes a crap shoot whether it will step foreward the 30" as requested, jump to the end, or restart the episode. Tried the famous 60" reboot to no avail and have decided to live with it vs. a receiver swap risk.
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Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
I was reading this article


That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.

And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.


Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.

There are, now, 129 Million Households in the United States.

In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.

Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.

Roughly, Streaming Live TV has 14 Million subs including all of them.

So that means, Cable/Satellite now has, roughly, 51 Million Households

So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.

That means a total loss of 55% since 2015 at the end of 2023.

But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.

Imagine what 2024 will be like.
873 Replies · 71125 views
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ncted
I for one find it disappointing that streaming has only managed a 49% market share thus far. Given how long ago Netflix streaming came out, I would have expected streaming to own way more than half of the eyeballs by now.
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Bruce
I for one find it disappointing that streaming has only managed a 49% market share thus far. Given how long ago Netflix streaming came out, I would have expected streaming to own way more than half of the eyeballs by now.
As more older folks pass away and leave Traditional Providers, the percentage for streaming will increase over time.

My son is 36, daughter 31, my fiancée's daughter is 30, her future husband is 31, none of them have ever had Traditional TV ( not even a service like YTTV) in their homes, just the streaming services.

I assume it is the same for the vast majority of under 40 year olds.
dishdude
I like the updates, please keep them coming Bruce
MikeD-C05
My 26 year old son doesn't want to use traditional sat or cable now and only uses streaming apps and he is not on them as much as we were with satellite, using it for back ground noise while we do other things around the house. He doesn't even care about antenna ota TV either. Mind you he had a satellite receiver in his room since he was born and didn't want one after he got to be a teenager. So I took it out. I mainly used it to load up kid shows on the Dvr , so he would be entertained while I was doing stuff around the house when he was a baby and toddler. So Gen Z will not care one bit about live TV services going the way of the Dodo bird.
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Bruce
Some interesting information was in this article-


This first-

The total pay-TV sector (traditional service providers and virtual MVPDs) shed 885,000 subscribers in Q2 2026

So with the loss of 2.03 Million in the first quarter, already at 2.915 Million gone this year, two quarters left to report.

#2-

The segment ended Q2 with 61.51 million subs comprising 27.5 million cable video subs, 21.42 million vMVPD customers, 9.56 million satellite TV customers, and 3.01 million telco TV subs.

There are approximately 133.97 million households in the United States, according to recent YCharts US Households Data from mid-2026.

That means more than 72 Million households do not have a paid live TV service, about 54% of the total.

What is worse, 7 years ago, paid live TV had over 80% of the population subscribing ( about 100 Million), almost all were Cable/Satellite customers.

Today, only about 37 Million subscribe to Cable/Satellite, less than 28% of our population.

#3-

At one time, Satellite TV (Dish and DirecTV), had about 34 Million subscribers added together, now, 9.56 Million.

That is over a 70% loss for those who subscribe to Satellite TV.

For Cable TV, not as bad, since they have broadband to help against the losses ( bundles), but as more options appear ( 5G, fiber, starlink, etc), I expect a big increase in those leaving cable.

Also expect YTTV to really start gaining even more subscribers, for those who still wish to have a live TV service, based on price point and it is a really great service.
Bruce
Looks like Optimum Communications ( formerly CableVision) is collapsing, due to it's high debt, lenders/creditors are taking over-

meStevo
Lifetime Supporter
Last reply · posted in The Chit Chat Club
A continuation of a thread from the pub, just general discussion of AI.

Brief 60 minute clip about next gem autonomous fighters - not remote controlled, but rather collaborating with controllers and aircraft in the theater.


View: https://youtu.be/DRm0mbp_n1k


We've literally got a movie already about this ;)


View: https://youtu.be/a2PW7a9ViDc
69 Replies · 1215 views
meStevo
Agreed, it mostly regurgitates known solutions. That's the point. Nobody needs an innovative fix for a driver error or a creative way to format a report. Let it handle the solved problems so people can spend their time on the ones that aren't.
harshness
Agreed, it mostly regurgitates known solutions. That's the point.
That's the point at which innovation ends, and there's no longer any point to software engineering other than swatting bugs that result from misapplication.
meStevo
That's the point at which innovation ends, and there's no longer any point to software engineering other than swatting bugs that result from misapplication.

Addressed by what you didn't quote. This cycle is as old as computing: compilers, libraries, frameworks each automated the tedious part, and the human work moved up a level. Innovation didn't end; it shifted. And people still make new compilers, libraries or frameworks.

Nobody's forced to hand anything off. Anyone who wants to keep doing it by hand still can, and people who couldn't do it at all now can.
harshness
... and people who couldn't do it at all now can.
Misapplication isn't something that the casual coder can identify. They can only discover, the hard way, that it doesn't work at some point.
meStevo
Misapplication isn't something that the casual coder can identify. They can only discover, the hard way, that it doesn't work at some point.
You're not wrong, but that's part of learning. Whether from others or our own mistakes, we've all learned that lesson one way or another.
harshness
Whether from others or our own mistakes, we've all learned that lesson one way or another.
I'm not sure that the school of hard knocks is the quickest or surest education to find your way.

There are many examples in the headlines of people getting burned multiple times and not wavering in their pursuit of stupidity.
meStevo
I'm not sure that the school of hard knocks is the quickest or surest education to find your way.

Good thing not everyone will have to learn the hard way then. The same tools can explain why something broke.

There are many examples in the headlines of people getting burned multiple times and not wavering in their pursuit of stupidity.

This is true of literally anything, though.

Happy to agree to disagree, but I'm already enjoying the dividends personally and helping others at work and at home do the same.
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dishstaller
Been reading this thread but not commenting much, primarily because there is so much "news" out there on this topic and it is hard to tell what is real and what is theater.
My biggest problem with AI is that these agents are taught...not necessarily programmed but taught. Well, there's an old saying "garbage in/garbage out". I remember a Joe Rogan show a while back when he had Elon Musk on and they talked about AI and Elon said one of the AIs (can't remember which one, sorry) was asked which was worse, Thermonuclear War or mis-gendering Kaitlyn Jenner and it came back with the answer that mis-gendering was worse. Now forget the politics involved with all the gender stuff we have been subjected to the past few years.....to say that mis-gendering is worse than the killing of hundreds of millions, perhaps billions of human beings.....Kaitlyn Jenner included.....is simply insane not to mention incredibly dangerous.
meStevo
Been reading this thread but not commenting much, primarily because there is so much "news" out there on this topic and it is hard to tell what is real and what is theater.
My biggest problem with AI is that these agents are taught...not necessarily programmed but taught. Well, there's an old saying "garbage in/garbage out". I remember a Joe Rogan show a while back when he had Elon Musk on and they talked about AI and Elon said one of the AIs (can't remember which one, sorry) was asked which was worse, Thermonuclear War or mis-gendering Kaitlyn Jenner and it came back with the answer that mis-gendering was worse. Now forget the politics involved with all the gender stuff we have been subjected to the past few years.....to say that mis-gendering is worse than the killing of hundreds of millions, perhaps billions of human beings.....Kaitlyn Jenner included.....is simply insane not to mention incredibly dangerous.

Agents need appropriate context to make what would be understood as the correct read in a situation like that, and that Gemini answer was a clear miss on that front.

That said, we've also seen Musk (and/or his team) put his thumb on the scale (or just release a very poor product) with his own deployed AI since:


In the end, it's all a tool. Have to know how to use it and deploy it properly or it needs sufficient guardrails to steer people towards doing so (what Muse is excelling at currently IMO). I'm routinely interacting with several agents a day operating various processes locally and in services I use, and there are numerous others silently spun up to perform actions or satisfy requests from my prompts.

Related to earlier discussion in the thread on leveraging local inference: this kind of analysis happening behind the scenes is something everyone will have built into Windows, IMO. Most people won't see all of this, just the results, unless they want to dig into how the fix was chosen. Stuff like this will be standard as agents get local system access baked in, and more of the inference itself moves on-device.

1792355686329.webp
T
Good thing not everyone will have to learn the hard way then. The same tools can explain why something broke.



This is true of literally anything, though.

Happy to agree to disagree, but I'm already enjoying the dividends personally and helping others at work and at home do the same.
You invested in datacenters?
meStevo
You invested in datacenters?


Though, I do have stocks in my portfolio that benefit from data centers.
dishstaller
Too stinking funny...how to fry the mind of AI robo calls


View: https://www.youtube.com/watch?v=lk3jCuITwcE
dishstaller
In this clip, Matt Walsh discusses how AI is making a lot of sites useless


View: https://www.youtube.com/watch?v=hi-WOwZDFTI
J
Last reply · posted in DISH Network Support Forum
This started a couple months ago. I have 2 H3s on one network, both with 2 EHD identical 3 TB seperately powered so all recordings are accessible by all 4k & J4s (8 of them).

On one H3 (not the main one that controls the MOCA network), after it reboots, it doesn't recognize it has two EHDs plugged into it. Rebooting the EHD by their power source doesn't fix it. Resetting the network doesn't. Software h3 reset doesn't fix it. Rebooting MOCA h3 doesn't fix it but so far, after 3+ cold boots (unplug pwr to H3 with unrecognized EHDs), it finally it figures out they are plugged into it. BUT.... Then when you open a program it only partially shows series and episodes, but instead of showing recordings, it only shows upcoming airings. HELP!!!!
26 Replies · 630 views
navychop
It'll only see two EHDs at a time.
Almighty1
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?

This explains it better than I can. Sorry, had to take all the ads out.

1792279578261.webp
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J
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?

This explains it better than I can. Sorry, had to take all the ads out.

View attachment 194857
As I understand it, the android is just the display signal from the hopper+. I can disconnect the H+ and plug the hdmi directly into the master hopper3.
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Almighty1
As I understand it, the android is just the display signal from the hopper+. I can disconnect the H+ and plug the hdmi directly into the master hopper3.
It is not just a display signal as explained above. When you have the Hopper+ connected, it uses Android TV for pretty much everything except for the satellite signal which is why it uses the DISH app for the standard Hopper 3 functions. But that should not matter because in your case, CasinoH3 is the Hopper 3 with the EHD which is what you call the naughty one based on the dates you mentioned and Master Bedroom which has the Hopper Plus connected to the Hopper 3 that does not have the problem. So one way to test the theory is disconnect the Hopper Plus from that Hopper 3 and then use the EHD's connected to CasinoH3 currently to see if the same issue exists. That way you will know if the problem is there without a Hopper Plus connected or if CasinoH3 is just a bad hopper to begin with.

Normally when you disconnect the Hopper Plus, it will be 30 minutes or more before you can use the Hopper 3 again.

What you want to do is:
hold the POWER button in, not the red reset button, for about 45 seconds or so while disconnecting the power to the Plus and moving the HDMI cable and it will reboot to the normal Hopper only immediately.
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bookworm370
It'll only see two EHDs at a time.
Yes, I have only two online at a time.
One comes online, the other one consistently will not come online
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bookworm370
Yes, I have only two online at a time.
One comes online; the other consistently won't. Also, when I connect the EHD, the USB Detected status light on the EHD itself changes from Red to Green. But the Hopper (713) does not start the EHD read process. The light changes to indicate that the EHD has detected a valid USB cable, but the Hopper does not recognize it.
J
It is not just a display signal as explained above. When you have the Hopper+ connected, it uses Android TV for pretty much everything except for the satellite signal which is why it uses the DISH app for the standard Hopper 3 functions. But that should not matter because in your case, CasinoH3 is the Hopper 3 with the EHD which is what you call the naughty one based on the dates you mentioned and Master Bedroom which has the Hopper Plus connected to the Hopper 3 that does not have the problem. So one way to test the theory is disconnect the Hopper Plus from that Hopper 3 and then use the EHD's connected to CasinoH3 currently to see if the same issue exists. That way you will know if the problem is there without a Hopper Plus connected or if CasinoH3 is just a bad hopper to begin with.

Normally when you disconnect the Hopper Plus, it will be 30 minutes or more before you can use the Hopper 3 again.

What you want to do is:
hold the POWER button in, not the red reset button, for about 45 seconds or so while disconnecting the power to the Plus and moving the HDMI cable and it will reboot to the normal Hopper only immediately.
Yeah, I read through that and understand that now. It rebooted itself last night and upgraded to H713, and lost the EHDs again. As usual, power cycling the EHDs, did nothing, software H3 reboot didn't either, but it only took one cold boot to get them to come back.

Did you ever answer how to trigger that external hard drive test? Had the guys over Saturday to watch college football and BS (mostly BS) and in my rec room (casino H3) I have two TVs one from Casino H3, and the other either duplicates the H3 (if we only want to watch one game) or a separate Joey4 if we want to watch 2 games. In the last Quarter of the Rutgers at Maryland game, Casino H3 decided it wanted to do that EHD test, which it said could take up to 100 mins. I set up the game on tablet with dish anywhere for two guys most interested in that game because I wanted to see what the test said when it was completed. I missed it but the EHDs were working fine and I put the game back on that TV (took about 15 mins for the test).
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