So T...
I got a call from the sub today.
She had no idea why she was calling...was just told to call.
I explained that they were supposed to be doing an OTA upgrade...and that they had nocall/noshowed on a specific date. She looked everything up, and said "You're upgrade is complete!"... LOL
I told her the whole story, and she said "Then how did it get marked complete in our system?"
I said "That's a really good question".
They're coming back out with a "Platinum HD" in a week.
Either way...thanks for your help.
You have to admit that the communication lines are really broken when she didn't even know why she was calling me.
Lob
***EDIT***
I just looked at the "Platinum HD" from Winegard...
Only problem here is that it's a VHF-only antenna, and all of my locals are UHF.
Looks like I need to call them back tomorrow. How much do you figure VOOM spends on screwups like this? That antenna is a $140 retail antenna.
Amazing.