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Good afternoon everybody. I recently contacted DISH with interest in becoming a subscriber. I decided to go through the chat available on their website...and boy am I glad I did. The following is my conversation in it's entirety. Did they lie to me? What do you think of this conversation? I forwarded this conversation to AMC but have yet to get a reply. I do not claim to know who is at fault (dish or amc) over this dispute, but I thought it was funny how they try to make excuses and just plain lie. Decided for yourself!
--START CONVERSATION----
Charmaine Kristel (ID: WQB): Hi, my name is Charmaine Kristel (ID: WQB). How may I help you?
Charmaine Kristel (ID: WQB): Hi.
Charmaine Kristel (ID: WQB): How may I assist you? 
Bryan Taylor: Good afternoon. I am currently looking into getting satellite or cable hooked up at my house and I'm seriously considering Dish network, but I have a few questions.
Charmaine Kristel (ID: WQB): I will be more than willing to build the order for you and set up your TV services with the package and equipment of your choice.
Charmaine Kristel (ID: WQB): Just to verify, have you ever had Dish network before?
Bryan Taylor: no
Charmaine Kristel (ID: WQB): Alright.
Charmaine Kristel (ID: WQB): May I have your cell/phone number and address where you want to have the service?
Bryan Taylor: I'm not sure I want to go with Dish just yet. I have a few concerns I would like addressed first.
Charmaine Kristel (ID: WQB): What will be your question?
Bryan Taylor: I recently saw where Dish no longer carries the AMC channel. Since this is one of my favorite channels I would like to know if Dish expects to add this channel back and if so, when?
Charmaine Kristel (ID: WQB): Thanks for asking.
Charmaine Kristel (ID: WQB): We are on the process of negotiation with the carrier of the programming since they are going to upgrade some programming that is why we don't have it now.
Charmaine Kristel (ID: WQB): What are the other channels that you are looking for?
Bryan Taylor: well I mainly watch AMC and a friends house and was hoping to get a package that included this channel. My friend has Dish and has had no problems until recently when he went to watch AMC and it was no longer available. He told me he was thinking about changing to DirectTV since they have AMC. That is why I wanted to contact someone at Dish to see if maybe they had any idea as to when AMC would be available on dish.
Charmaine Kristel (ID: WQB): We don't have any idea on when can we have the AMC back, But you can get some movies and channels that AMC has on our HD NET.
Bryan Taylor: Do you know if HDNET carries Walking Dead, Breaking Bad, or Mad Men?
Charmaine Kristel (ID: WQB): This is and alternative channel where you can have some channels on AMC.
Charmaine Kristel (ID: WQB): Yes you can get HD NET movies.
Bryan Taylor: Do you know if HDNET carries Walking Dead, Breaking Bad, or Mad Men? These are TV shows, not movies.
Charmaine Kristel (ID: WQB): Yes they do.
Bryan Taylor: So I can get HDNET which will carry episodes of Walking Dead, Breaking Bad, and Mad Men?
Charmaine Kristel (ID: WQB): Yes.
Charmaine Kristel (ID: WQB): How many TVs do you have in your house?
Charmaine Kristel (ID: WQB): Are you still there?
Bryan Taylor: Yes, I'm still here.
Charmaine Kristel (ID: WQB): I thought I lost a connection.
Bryan Taylor: I'm not sure you are understanding the question I'm asking. The 3 tv shows I listed are owned by AMC and are only available on AMC. But you are telling me they are available on HDNET. How can this be possible?
Charmaine Kristel (ID: WQB): Yes it is available on our HD NET MOVIES.
Bryan Taylor: Can you explain the website to me? (I then supplied the web link to AMC's keepamcnetworks website.)
Charmaine Kristel (ID: WQB): Sure.
Charmaine Kristel (ID: WQB): AMC Networks has further devalued its programming by making its handful of popular shows available to consumers via iTunes, Netflix and Amazon.com. This means that AMC Networks wants us to pay many millions of dollars for content that is available to our subscribers the next day for just a couple of dollars
Charmaine Kristel (ID: WQB): AMC is being replaced with the top quality, commercial free movie channel HDNet Movies channel 130.
Charmaine Kristel (ID: WQB): WE is being replaced with Style (ch. 128)
Charmaine Kristel (ID: WQB): IFC is being replaced with HDNet (ch. 131)
Charmaine Kristel (ID: WQB): Dish notified AMC Networks earlier in the year of its decision not to renew its contract due to the channels' high costs compared to their relatively low viewership.
Bryan Taylor: Ok, I understand what you are saying...but why did you just tell me that the AMC tv shows I asked you about were also available on HDNET MOVIES?
Charmaine Kristel (ID: WQB): Dish network chose those channels for those customers who can't watch AMC since we removed it.
Charmaine Kristel (ID: WQB): We found an alternative provider that could give channels from AMC.
Bryan Taylor: what is that alternative provide?
Bryan Taylor: provide
Charmaine Kristel (ID: WQB): HD NET MOVIES.
Charmaine Kristel (ID: WQB): We don't know the name of the owner of the programming of HD NET MOVIES.
Charmaine Kristel (ID: WQB): But you can get those channels on that programming.
Bryan Taylor: but HD NET MOVIES does not carry the original programming that AMC offers so how is that a suitable alternative?
Charmaine Kristel (ID: WQB): You can get HD NET MOVIES on blockbuster which provide channels that you mentioned.
Charmaine Kristel (ID: WQB): That is why we have an alternative programming.
Charmaine Kristel (ID: WQB): Whenever we remove programming here at Dish we make sure that we have an alternative channel that could carry the programming on that particular channels that has been removed.
Bryan Taylor: Blockbuster does not provide the AMC original programming...and besides it costs extra to sign up for blockbuster and I'm not interested in that.
Charmaine Kristel (ID: WQB): That is why it's an alternative programming.
Charmaine Kristel (ID: WQB): You can get those channels that you mentioned on our HD NET.
Bryan Taylor: NO YOU CAN NOT!!!!!!!!!!!!!!
Charmaine Kristel (ID: WQB): Why would I tell you that It's included if I cannot give you the channels that you want to have.
Charmaine Kristel (ID: WQB): I don't need to lie. I'm just telling the truth.
Bryan Taylor: ok, could you tell me when what time the next episode of Walking Dead will be airing on HD NET?
Charmaine Kristel (ID: WQB): I cannot since I am not watching those programming.
Charmaine Kristel (ID: WQB): You can get HD NET thru blockbuster and once you have it you will know the next schedule for your programming.
Bryan Taylor: AMC is showing a walking dead marathon this weekend in which they will air the entire 1st and 2nd season of Walking Dead. Will this be available on HD NET?
Charmaine Kristel (ID: WQB): Yes.
Bryan Taylor: ok, well I guess this conversation is over since you continue to lie to me. I'm already looked at the scheduling of HD NET on your website and it doesn't list any of these shows including walking dead.
Charmaine Kristel (ID: WQB): We have an update daily that is why I know that this programming will be available.
Charmaine Kristel (ID: WQB): Why would I lie?
Charmaine Kristel (ID: WQB): You can even talk to my supervisor if you want to.
Bryan Taylor: bye, have a nice day.
Charmaine Kristel (ID: WQB): OKay.
Bryan Taylor: I'm going to send a transcript to AMC, by the way.
Charmaine Kristel (ID: WQB): Are you sure you don't want to ask my superior for the information?
Charmaine Kristel (ID: WQB): Sure you can.
Charmaine Kristel (ID: WQB):
Bryan Taylor: I'm sending a transcript of this conversation to AMC. I'm sure their legal department will enjoy it.
Charmaine Kristel (ID: WQB): Sure.
------END CONVERSATION-------
--START CONVERSATION----
------END CONVERSATION-------
10 Replies
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4028 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68572 Replies
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2675856 views
Supporting Founder
Lifetime Supporter
I was reading this article
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
Cable TV ‘cord-cutters’ became the majority in 2022
The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
878 Replies
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71344 views
Sony is discontinuing it's last 4K disc player, Panasonic has been rumored to be doing the same, the end of physical media is unfortunately, about to happen.
cordcuttersnews.com
Bad News For Blu-ray Fans: Sony Has Stopped Making a Popular Player | Cord Cutters News
Sony has discontinued its final standalone UHD Blu-ray player, the UBP-X700/K, ending shipments of the device with no successor model announced. The move, first spotted by Japanese website Kunkoku.jp and confirmed through the status of the product on Sony’s own website, marks the company’s...
cordcuttersnews.com
I am so done with Sony on so many levels. This is just one small piece of it.Sony is discontinuing it's last 4K disc player, Panasonic has been rumored to be doing the same, the end of physical media is unfortunately, about to happen.
Bad News For Blu-ray Fans: Sony Has Stopped Making a Popular Player | Cord Cutters News
Sony has discontinued its final standalone UHD Blu-ray player, the UBP-X700/K, ending shipments of the device with no successor model announced. The move, first spotted by Japanese website Kunkoku.jp and confirmed through the status of the product on Sony’s own website, marks the company’s...
Interesting article about the work being done to develope an ATSC 3 converter box. Yes it does mention affordable.
www.tvtechnology.com
Pearl TV Issues Progress Report on Low-Cost 3.0 Converters in Advance of NAB Show New York
Group has secured lower pricing from key tech players to make less costly boxes available
www.tvtechnology.com
9 Replies
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284 views
It's dead, they just don't know it yet. They killed it by forcing DRM on it, and that TOTALLY botched implementing it.
There is absolutely NO compelling reason for anybody to switch to ATSC3.0. They only want it as a total and complete money grab.
Who says dinner or lunch has to be the only good meals of the day?
Honey butter grits with scrambled eggs and grilled boneless pork ribs on flakey biscuits washed down with cranberry juice.
Honey butter grits with scrambled eggs and grilled boneless pork ribs on flakey biscuits washed down with cranberry juice.
6631 Replies
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379734 views
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
26 Replies
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658 views
LOL. It depends if the person saw it during the years when they were actually still available which is 1968 to 1983 meaning the person could be 43-58 years old or they can even be a few years old if they learned to read and write at a young age and actually saw a telephone with that label somewhere recently just like even here in San Francisco, payphone still exist physically in public places but whether they can be used or not is a different issue. It still looks like this even today:
I opened my Radio Shack in Sept 1984 and right about that time they did the whole deregulation thing with the phone companies. I bought TONS of those phones that had been refurbished with a new outer shell. You could throw one of those out of a 3 story high window and it would still work.
That was an interesting time in history. I would have older customers come in and ask about phones.....they were terrified that they were going to get into trouble hooking up a second phone without the phone company knowing about it. One of the funniest episodes of WKRP was the one where Johnny thought the cops were showing up because they had an unregistered phone. I guess younger folks can't conceive of a time when you were limited to the number of phones you could have in your house....and limited to the length of the cord
That was an interesting time in history. I would have older customers come in and ask about phones.....they were terrified that they were going to get into trouble hooking up a second phone without the phone company knowing about it. One of the funniest episodes of WKRP was the one where Johnny thought the cops were showing up because they had an unregistered phone. I guess younger folks can't conceive of a time when you were limited to the number of phones you could have in your house....and limited to the length of the cord
The two central offices in the area I worked were actually step by step offices.
Speaking about cords, I actually did drop a Trimline phone from probably 3 feet high on the floor when I was about 10 or so and it caused a small crack, this was the one with the modular jacks and it was hooked up with I think a 50 ft or longer RJ11C cable from Radio Shack. I still use the phone today connected to a Obi VoIP adapter and the cord is my custom made 6 position RJ11C, not sure of the official name for it without looking it up and Belden MediaTwist Crescent shaped Cat6+ cable.I opened my Radio Shack in Sept 1984 and right about that time they did the whole deregulation thing with the phone companies. I bought TONS of those phones that had been refurbished with a new outer shell. You could throw one of those out of a 3 story high window and it would still work.
That was an interesting time in history. I would have older customers come in and ask about phones.....they were terrified that they were going to get into trouble hooking up a second phone without the phone company knowing about it. One of the funniest episodes of WKRP was the one where Johnny thought the cops were showing up because they had an unregistered phone. I guess younger folks can't conceive of a time when you were limited to the number of phones you could have in your house....and limited to the length of the cord
S
so that persons in hiding lol
Staff member
Pub Member / Supporter
Cutting Edge
The TPN Map Excel Presents all DIRECTV Channels:
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
Local (Local-Into-Local or narrow/Spot beams)
Additional tabs provide:
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8
Understanding the TPN Map
Making Sense of the TPN Map Display Conventions
2156 Replies
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936149 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/cptJK6wlKJY
Direct YouTube Link - Will the iPhone Duo fit in a pocket?
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/cptJK6wlKJY
Direct YouTube Link - Will the iPhone Duo fit in a pocket?
The official iJustine Website's Website
Buy her book!
0 Replies
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10 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=h0_HFoQcM7U
Direct YouTube Link - Tech News Weekly 460
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=h0_HFoQcM7U
Direct YouTube Link - Tech News Weekly 460
TWIT's Website
TWIT Live Feed
0 Replies
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8 views
Pub Member / Supporter
Lifetime Supporter
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.
View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share
30 Replies
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309 views
Unless the specific product or its packaging is known at the time of weighing, estimating the tare weight for a PoS system is a tall order.
I'm pretty sure that produce bags can't get any thinner.
You certainly don't want to put unbagged produce on a belt, scale, or in a clerk's hands (gloved or not).
I would think that all the packaging would already be accounted for ... they weigh the container, subtract that from the scale, then add the product , so its weighing the Product onlyUnless the specific product or its packaging is known at the time of weighing, estimating the tare weight for a PoS system is a tall order.
I'm pretty sure that produce bags can't get any thinner.
You certainly don't want to put unbagged produce on a belt, scale, or in a clerk's hands (gloved or not).
Supporting Founder
Lifetime Supporter
Comcast is the first to report, with a massive 274,000 loss in video subscribers.
In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.
cordcuttersnews.com
In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.
Comcast Just Lost 274,000 TV Customers & 144,000 Internet Customers In Just Three Months | Cord Cutters News
Comcast Corporation reported its third-quarter 2026 results on October 22, showing continued erosion in its domestic residential broadband internet and video customer bases as competitive pressures intensified across the connectivity market. The company recorded a net loss of 144,000 domestic...
cordcuttersnews.com
4 Replies
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69 views
