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After 6+ years the HDD in my 622 that I purchased finally went belly-up. (It was approaching 60K+ hours operation time which is nowhere close to an expected MTBF, but that is - has been - a topic for a different thread.)

Anyway, the tech (a really cool, knowledgeable guy named Tyler in the Colorado center) is shipping a new* (really?) replacement unit. I have DHPP, which I have had since I before I got the 622, so I guess that's being arranged with 2-day delivery at no additional cost to me.

I've been meaning to swap this unit for some time now because the HDMI output also took a dump about 2 years back (second one I've had do that) but I never got around to buying an EHD to save some of what I had recorded so that exchange never happened. Of course, now that's presumably** a non-issue. When I received the replacement for that first purchased unit which was very soon after I had first obtained it (the HDMI port was DOA), there were no questions about me returning the defective one nor who owned the replacement (me).

My question is this: Tyler Tech Support told me that I did not have to return the defective unit! I'm not sure why and failed to ask. Either way I hope to still "own" one fully-functional unit out of this exchange, whatever that takes.

Today I got 2 e-mail messages from Dish. The first said:

"Return Authorization Number: ********
Dear *****. This confirms that we are shipping you a replacement receiver.

Your current receiver information is listed below. Please review the information to determine which receiver(s) to return. Return instructions will be included with your replacement receiver.

Equipment Model* CAID* Ownership Return?
Receiver ViP622 R00******** PURCHASED No "

This is a bit confusing since on one line it seems to indicate that I don't need to return the unit identified as my "current receiver", but on a different line it talks about return instructions and there is a RA number provided (???)

I also received a second e-mail with the following:

"Return Authorization Number: ********
Dear *****, This confirms that your replacement receiver has shipped.

Equipment Model CAID Ownership
Receiver ViP622 R0076733094 PURCHASED "

The RA number receiver information is the same as provided in the first e-mail, i.e., my current, purchased receiver information. Again, this seems to indicate that I need to return the current receiver ??

Can anyone help me sort this out ?? If I don't need to return the current defective unit (which I presume means I still own it) then who owns the replacement unit, Dish or me? I can see arguments both ways. If I indeed return the defective unit, would that mean that I then own the new unit? I ASSumed that having DHPP meant that I would have a free replacement of any defective unit and that I would continue to own it, but I think I'm about to learn otherwise!

I really don't need a 622 with a dysfunctional HDD although it does function as a non-DVR. I suppose I'd have to pony-up the monthly fee for a 622 if I wanted to keep it on my account so why do that if it's not fully functional?

* Tyler mentioned that the unit coming to me is indeed new and not a refurb. That surprises me. Tyler said that the 622 is still "current technology". We never discussed the 722 nor anything subsequent to that model, but he did talk me into a small programming upgrade.

** Tyler seemed to think that if I activated an EHD on the defective unit that I might still be able to move stuff from its internal HDD to the EHD. I was about to call "BS" on that but stranger things have happened. Has anyone reading this ever recovered anything from an internal HDD that was reported as defective? (I don't recall having anything on there that's irreplaceable that really mattered to me. Most of what I do recall is movies that I can replace.) But I might add an EHD now anyway so I thought that some experimentation might be in order as I make the swap...