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Spike

Last reply Nov 17, 2014 · posted in DISH Network Support Forum

Two Year Contract Buyouts- Consumer Beware

I opted out of my dish network Contract sometime around two months ago. If you do the same, do so with your eyes wide open. In my experience, up to this point, it has been impossible for me to get Dish to send me an itemized bill stating the buy out amount. On numerous occasions I have asked for an itemized bill to be sent either by way of email or mail. And I have received nothing from them at all. I believe they MAY BE doing this, because Dish is well aware that some cable companies are offering potential customers a buy out program, where they are willing to pay the remaining early termination fees in order to get customers to switch over to their service.

I don't know if it is Dish's policy to make a buy out opportunity as miserable of an experience as possible for customers, who decide to leave them or not, but, I do think it is in people's best interest to know that this whole thing is an extremely difficult experience. I have had my cable company document every time that I have attempted to get this buy out documented and in my hand. It appears that Dish may have dragged their feet every step of the way up to this point in my opinion. If you are wanting to buy out of your contract, think long and hard before you do so. You will probably end up paying the fee first and then having the cable company refund your cost well after 30 days of your leaving Dish. This is costly at least for a time, since Dish will take the funds from your credit card account, if you are on the auto pay plan. And you will be out the buy out cost until Dish eventually MUST send you a bill. It's just the way it is. I am not the only one having such a hard time getting Dish to cooperate. The customer service agent from the Cable company that I am now with dealt with 4 people today that are in my exact same situation as me. Please, if you are leaving Dish for the sake of a buy out program BEWARE. You will probably be making a great many phone calls to Dish to get this thing done. It is not an easy to accomplish task. Yet, the good news is, eventually it does get done! It's just a pain getting there.

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Spike

Nov 12, 2014

I now have all of the information that I need to participate in the Buy Out Program. I've sent it on to the Cable Company. If I would have known what I know now in the beginning of this whole process, I would never have taken the Cable Company up on their offer. There were far too many phone calls before reaching the outcome that I now have. But now that it is nearing completion, I will also say, I am glad that everything worked out. Patience paid off. As I said earlier, eventually they MUST send a person a bill, which is exactly what happened in my case. Will I ever go back to dish? Never is a very long time. I just know that I'm satisfied with where I am at now. Good luck to all of you. Now, I'm going to go enjoy some t.v.

Scherrman

Nov 12, 2014

Spike said:
I now have all of the information that I need to participate in the Buy Out Program. I've sent it on to the Cable Company. If I would have known what I know now in the beginning of this whole process, I would never have taken the Cable Company up on their offer. There were far too many phone calls before reaching the outcome that I now have. But now that it is nearing completion, I will also say, I am glad that everything worked out. Patience paid off. As I said earlier, eventually they MUST send a person a bill, which is exactly what happened in my case. Will I ever go back to dish? Never is a very long time. I just know that I'm satisfied with where I am at now. Good luck to all of you. Now, I'm going to go enjoy some t.v.

From my experience talking to customers that switch providers every so often it seems that it's generally not worth the hassle with some of the these "great" promotions. Companies offer rebates, gift cards and buy out promotions but they are usually not set up to be easy. They are just meant for marketing to get people's attention. They don't actually want you get get the discount and that's why they generally make you jump through a bunch of hoops.

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SomeDishGuy

Nov 12, 2014

Scherrman said:
From my experience talking to customers that switch providers every so often it seems that it's generally not worth the hassle with some of the these "great" promotions. Companies offer rebates, gift cards and buy out promotions but they are usually not set up to be easy. They are just meant for marketing to get people's attention. They don't actually want you get get the discount and that's why they generally make you jump through a bunch of hoops.

Exactly. Dish hasn't changed their final billing/ETF method. That other cable company knows full well how Dish bills. They do what they do in an attempt to sucker people into starting with them, then saying "Oops, sorry, you didn't follow the rules" when you try to get them to pay for their Dish ETF. I remember a long, long time ago, the cellular company Cingular. Bought a couple of phones in 2003, I think, and they offered rebates. They had rules about cutting the UPC off the box and attaching to a particular size piece of cardboard, and several other things I can't remember 11 years later. The point? They were doing everything they could to get out of paying the rebate.

I don't get why people think Dish should change the way they do business to help some other company get customers.

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Scherrman

Nov 13, 2014

SomeDishGuy said:
Exactly. Dish hasn't changed their final billing/ETF method. That other cable company knows full well how Dish bills. They do what they do in an attempt to sucker people into starting with them, then saying "Oops, sorry, you didn't follow the rules" when you try to get them to pay for their Dish ETF. I remember a long, long time ago, the cellular company Cingular. Bought a couple of phones in 2003, I think, and they offered rebates. They had rules about cutting the UPC off the box and attaching to a particular size piece of cardboard, and several other things I can't remember 11 years later. The point? They were doing everything they could to get out of paying the rebate.

I don't get why people think Dish should change the way they do business to help some other company get customers.

I agree. This is why we will not fill out rebates and send them in for customers when it comes to appliance and TV rebates. We use to do it as a service to our customers but all it did was bite us in the butt. I would get phone calls every week with customers asking me why they didn't receive their rebate and I'd have to explain to them that it can take up to 8 weeks. Then when they didn't get it after 8 weeks they would call getting upset with me and I'd have to call the rebate company trying to track it down. It's not worth it and if customers want to save money by taking advantage of a rebate then they need to do the work and earn it.

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Spike

Nov 13, 2014

Scherrman said:
I agree. This is why we will not fill out rebates and send them in for customers when it comes to appliance and TV rebates. We use to do it as a service to our customers but all it did was bite us in the butt. I would get phone calls every week with customers asking me why they didn't receive their rebate and I'd have to explain to them that it can take up to 8 weeks. Then when they didn't get it after 8 weeks they would call getting upset with me and I'd have to call the rebate company trying to track it down. It's not worth it and if customers want to save money by taking advantage of a rebate then they need to do the work and earn it.

There used to be a day when customers were treated a certain way for the sake of the retention of those customers too. And the customer mattered a great deal more to companies than today. Those days are long gone. Thus, two year commitments, contract disputes with programming networks that lead to pulling channels from the customers' line ups, charges on additional boxes, television charges, poor installations, poor installers, lack of quality customer service, etc. It used to be, the customer first. Now it is the dollar first. Now, there isn't a problem with that. We live in a capitalistic society, but clearly the mood has changed about who the customer is and their roll in the business model.

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Scherrman

Nov 13, 2014

Spike said:
There used to be a day when customers were treated a certain way for the sake of the retention of those customers too. And the customer mattered a great deal more to companies than today too. Those days are long gone. Thus, two year commitments, contract disputes with programming networks that lead to pulling channels from the customers' line ups, charges on additional boxes, television charges, poor installations, poor installers, lack of quality customer service, etc. It used to be, the customer first. Now it is the dollar first. Now, there isn't a problem with that. We live in a capitalistic society, but clearly the mood has changed about who the customer is and their roll in the business model.

I will admit that some businesses have changed and customer service has changed for some but I think it's fair to say that the customer has changed a lot as well. Who changed first would be similar to asking if the chicken or the egg came first though. Did the changing customer make businesses change or did the changing business change how the customer acts. For us it has been the customer that has changed and we've had to change how we do things as a result.

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Spike

Nov 13, 2014

Scherrman said:
I will admit that some businesses have changed and customer service has changed for some but I think it's fair to say that the customer has changed a lot as well. Who changed first would be similar to asking if the chicken or the egg came first though. Did the changing customer make businesses change or did the changing business change how the customer acts. For us it has been the customer that has changed and we've had to change how we do things as a result.

Very valid points. In my opinion, America is still the greatest economic nation in the world-with tons of opportunity for both consumers and businesses. The key though for continued greatness may lie in having great balance within the model of customer corporate dealings. It is in some sense a very exciting time with plenty of opportunity.

Scherrman

Nov 13, 2014

Spike said:
Very valid points. In my opinion, America is still the greatest economic nation in the world-with tons of opportunity for both consumers and businesses. The key though for continued greatness may lie in having great balance within the model of customer corporate dealings. It is in some sense a very exciting time with plenty of opportunity.

Lots of opportunity but sometimes it just feels like people are getting lazier and just working harder to take advantage of things instead of just working. I was in a meeting with a financial expert a couple weeks ago and he was telling me that businesses are going to be in big trouble when it comes to finding employees. Just in my area there are all kinds of jobs available with signs up saying they are hiring yet all I keep hearing about is how the job market is terrible. So annoying.

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Spike

Nov 13, 2014

Scherrman said:
Lots of opportunity but sometimes it just feels like people are getting lazier and just working harder to take advantage of things instead of just working. I was in a meeting with a financial expert a couple weeks ago and he was telling me that businesses are going to be in big trouble when it comes to finding employees. Just in my area there are all kinds of jobs available with signs up saying they are hiring yet all I keep hearing about is how the job market is terrible. So annoying.

I am curious. What exactly was the financial expert saying were the reasons for the ominous troubles lying ahead for businesses? Lack of education for jobs offered? Over qualification vs. job opportunity? etc......?

Scherrman

Nov 13, 2014

I know we are straying from the main thread here but it's an interesting subject we're on. The financial person I talked to brought up a very good point about some major concerns, not just for us but for the world. In China they are starting to run into major issues when it comes to finding employees. I know they have some of the highest population but they also have most of the jobs of the world. Soon their older population is going to die off and is only being replaced by small numbers due to families only being able to have one child. So basically there is only one person for every two people dying and their population will be taking a hit. How are all these companies going to get running with such a shortage of population? This is happening in other Asian countries and well and I found it very interesting.

KazooGuy

Nov 13, 2014

Spike said:
Very valid points. In my opinion, America is still the greatest economic nation in the world-with tons of opportunity for both consumers and businesses. The key though for continued greatness may lie in having great balance within the model of customer corporate dealings. It is in some sense a very exciting time with plenty of opportunity.

The World Bank had the Untied States rated as 7th behind mostly Asian nations. Many business indexes show the US number 2 behind China. I feel we will continue to fall because of many of the issues have listed.

ChairBound

Nov 17, 2014

Scherrman said:
I will admit that some businesses have changed and customer service has changed for some but I think it's fair to say that the customer has changed a lot as well. Who changed first would be similar to asking if the chicken or the egg came first though. Did the changing customer make businesses change or did the changing business change how the customer acts. For us it has been the customer that has changed and we've had to change how we do things as a result.

Interestingly, this same type of conversation was going in over at the Home Shopping Network community this morning. A poster copied an image from her marketing textbook that shows a very interesting picture of how our younger generations are being taught to think about customers, and don't you think this is not driven by the big businesses and corporations (you know, they're people too...that was sarcasm btw) whose only goal is truly profit. Believing anything else is truly naive. Here is the pic she posted...oops, I don't have a hosted site for it, so the link to the thread is http://community.hsn.com/t5/Today-s-Special-Coupons/bonus-for-good-customers/m-p/714640#M16394. Scroll down about halfway to see the pic of the chart if you are interested. It was quite eye-opening to me. And, I worked in retail for years. I can honestly tell some major horror stories about customers and their entitled attitudes, but I think he blame for crap customer service is entirely on the companies and how they are training their CSRs.

Scherrman

Nov 17, 2014

Wicked_Girl said:
Interestingly, this same type of conversation was going in over at the Home Shopping Network community this morning. A poster copied an image from her marketing textbook that shows a very interesting picture of how our younger generations are being taught to think about customers, and don't you think this is not driven by the big businesses and corporations (you know, they're people too...that was sarcasm btw) whose only goal is truly profit. Believing anything else is truly naive. Here is the pic she posted...oops, I don't have a hosted site for it, so the link to the thread is http://community.hsn.com/t5/Today-s-Special-Coupons/bonus-for-good-customers/m-p/714640#M16394. Scroll down about halfway to see the pic of the chart if you are interested. It was quite eye-opening to me. And, I worked in retail for years. I can honestly tell some major horror stories about customers and their entitled attitudes, but I think he blame for crap customer service is entirely on the companies and how they are training their CSRs.

Pretty interesting. One of the hardest things in business is to make a profit while still keeping customers happy. You have to make it so the customer is happy and willing to be giving you money for your service.

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zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply 7 minutes ago · posted in The Phone & Tablet Zone

Purchasing New iPhone

I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.

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navychop

26 minutes ago

I know of no reason to buy from a cell company.

Buying from Apple gets an unlocked phone.

PS- New models come out in Octoberish.

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Foxbat

7 minutes ago

I got a carrier-locked iPhone once, and it was a pain after they got bought by Sprint and I decided to go to T-Mobile and they dragged their feet to unlock the phone. I have been trading in my iPhones since and buying from the Apple Store since then.

Cactus Jack

Last reply 24 minutes ago · posted in DISH Network Support Forum

Three Tuners?

I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?

Apologies if this has been covered; I searched and didn't find anything.

Thanks.

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Cactus Jack

Jun 3, 2026

So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

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Bobby

Jun 3, 2026

Cactus Jack said:
So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

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navychop

Jun 3, 2026

Cough, cough, Hopper3!

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Cactus Jack

Jun 5, 2026

Bobby said:
There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

Thanks, Bobby.

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Arctic_fox

24 minutes ago

chokes hopper 3 all the way... 16 tuners vs 3 tuners is a night and day difference. along with a faster processor. i would call in and see if they would upgrade me or you can buy a hopper 3 from solid signal.

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iJustine

Yesterday at 10:52 PM · posted in iJustine

Good Bye, Tim! Last WWDC 🥹

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/YJjxjYvmQ8s

Direct YouTube Link - Good Bye, Tim! Last WWDC

The official iJustine Website's Website
Buy her book!

0 Replies · 7 views

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Smuuth

Pub Member / Supporter Cutting Edge

Last reply Yesterday at 10:15 PM · posted in SatelliteGuys Classifieds

WANTED DirecTV LCC

Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

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b4pjoe

Jun 2, 2026

Smuuth said:
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

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Smuuth

Jun 2, 2026

b4pjoe said:
You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

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Jimbo

Jun 3, 2026

Smuuth said:
I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

Take the $10 and Call Back ...

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Smuuth

Monday at 10:22 AM

Jimbo said:
Take the $10 and Call Back ...

I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

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Jimbo

Monday at 10:39 AM

Smuuth said:
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.

I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...

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Smuuth

Monday at 10:44 AM

Jimbo said:
Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.

According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

Jimbo

Monday at 10:45 AM

Smuuth said:
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

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Smuuth

Monday at 10:48 AM

Jimbo said:
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

Yeah, I know. At one point, I even had 3 AM21s but gave them away when I got rid of my last HR54 and switched to the HS17.

Arctic_fox

Yesterday at 10:00 PM

Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

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Smuuth

Yesterday at 10:09 PM

Arctic_fox said:
Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

Arctic_fox

Yesterday at 10:12 PM

Smuuth said:
I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

a tablo box is cheaper

Amazon.com

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Arctic_fox

Yesterday at 10:15 PM

why invest in hardware that's going to be boat anchors in a few years?

zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Yesterday at 10:05 PM · posted in DISH Network Support Forum

Price Increase on Owned Equipment?

Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

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telstar_1

Yesterday at 1:28 PM

Does cable charge box rent?

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RJT79

Yesterday at 4:47 PM

telstar_1 said:
Does cable charge box rent?

The cable company I was with years ago did charge $9.99 for a receiver.

RJ T.
From Illinois

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RJT79

Yesterday at 5:03 PM

zippyfrog said:
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

I went to try to add the Heartland channel as dummy to see what it would do for me as I own my receiver and have DISH Outdoors and this is what mine shows. (Note however I had to take the 2nd receiver I told you I added the other day off because I was told you can only have 1 receiver when you have a one outlet on the Dish Playmaker and was having issues with the 2nd receiver and I didn't know that and that was done yesterday as well so I am back to one receiver.)

Let's upgrade your package.

Your monthly bill will increase by $6.00 per month.

Breakdown

June 11, 2026 - July 11, 2026
You are changing your programming in the middle of the bill cycle. The bill shown below is your bill for next month including prorations and credits. Your following bill will return to the fixed rate. This bill will take effect from now until July 11, 2026.
Monthly Services
$86.99
Flex Pack
$72.99
Local Channels
$14.00
Add-Ons
$68.98
National Action Pack
$12.00
Regional Action Pack
$12.00
News Pack
$10.00
Paramount+ with Showtime
$10.00
Drama and Classics Pack
$6.00
Heartland Pack
$6.00
Starz Encore Movies
$6.00
On DISH Magazine
$4.99
Starz 2 Mo ($11)
$1.99
Prorated Charges
$7.93
Heartland Pack Jun 11 - Jul 20
$7.93
Order Total
$7.93
Prorated Total
$7.93
Due Today
$7.93

Transition Bill Total
$156.10
Proposed Changes
Your monthly bill will increase by $6.00 per month
Monthly Services
$86.99
Add-Ons
$68.98
FCC Regulatory Surcharge
$0.13
Taxes & Surcharges
$0.00

Monthly Total
$156.10
Prorated Total
$7.93
Order Total
$7.93

Due Today
$7.93

Sounds like an issue with DISH Billing

RJ T.
From Illinois

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zippyfrog

Yesterday at 5:19 PM

I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

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RJT79

Yesterday at 5:29 PM

zippyfrog said:
I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

I am hoping they don't add this down the road. Things are expensive the way it is now. Even DIRECTV allows the first receiver free. This would go against DISH and DISH is already loosing subscribers I wouldn't think they would do these kind of tricks but you never know. Always look at your bills for unknow charges. I heard horror stories of people getting charged for things they didn't know were there.

RJ T.
From Illinois

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Arctic_fox

Yesterday at 10:05 PM

telstar_1 said:
Does cable charge box rent?

yes big cable charges crazy dvr fee's and box rental fee's

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teachtom

Last reply Yesterday at 9:21 PM · posted in DISH Network Support Forum

Problem when I switch from Bonus View channels back to regular Dish channels

Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

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HipKat

Yesterday at 5:07 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

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RJT79

Yesterday at 5:17 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Reactions: charlesrshell

teachtom

Yesterday at 7:33 PM

RJT79 said:
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Thank you for the information. I do keep the TV plugged into a surge protector, but we have had pretty strong thunderstorms/lightning in the last month so that have contributed to my problem.The house was built in 2009 so everything seems to be grounded correctly. We have had a power surge also. Seems like no one fixes anything any more, so just get a new one or live with the problem. Thanks

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teachtom

Yesterday at 7:39 PM

HipKat said:
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

Reactions: HipKat and charlesrshell

HipKat

Yesterday at 8:17 PM

teachtom said:
I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

I hope that works. I'm waiting til Black Friday sales

Reactions: charlesrshell

Darrell S

Yesterday at 9:21 PM

I've had this problem with my older Sony TV. It happens when I just punch in a regular channel number. The only way it works right for me is to push guide and select a regular channel from the guide screen.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Yesterday at 9:13 PM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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gms49ers

Yesterday at 11:00 AM

Time Stand Still - Rush

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Bobby

Yesterday at 11:08 AM

I Can't Help It (If I'm Still In Love With You) - B.J. Thomas

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long_time_DNC

Yesterday at 3:37 PM

Help Is On Its Way - Little River Band

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sdfntx

Yesterday at 6:00 PM

Little Band of Gold - Sonny James

RaiderPower

Yesterday at 9:13 PM

Band Of Gold - Freda Payne

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teachsac

Staff member HERE TO HELP YOU!

Last reply Yesterday at 8:59 PM · posted in TV Shows

House of the Dragon

House of the Dragon, the prequel to Game of Thrones, premieres on HBO Max on 8/21. I will be warching

'Game of Thrones' spinoff 'House of the Dragon' fires up release date at HBO, drops new character pics

The wait’s felt a little like watching for a dragon egg to hatch, but HBO’s hugely anticipated Game of Thrones prequel series finally has a release date. House of the Dragon will debut the first of its initial 10-episode season this summer, the network revealed today in a series of tweets that...

www.syfy.com

View: https://youtu.be/fNwwt25mheo

S~

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KAB

Sep 30, 2024

That was as bad as the rest of the show. Jean Smart was mostly invisible.

Jim S.

Oct 6, 2024

I prefer the trailer for the movie adaptation of Mario Kart. At least that had Pedro Pascal in it.

klang

Feb 19, 2026

View: https://youtu.be/i6w7O1kwuBk?si=Q557kzRMDJYsAl4j

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harshness

Feb 20, 2026

"A new line of unsullied kings" would seem impossible given the GoT definition of "unsullied". :biggrin

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osu1991

Yesterday at 8:59 PM

View: https://youtu.be/0JlMjgqduVw?is=wLRc7xhSLRSgsUML

3rd season starts June 26

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TWiT Tech Podcast Network

Yesterday at 8:52 PM · posted in TWiT Tech Podcast Network

Why New FCC Rules Could Crush Phone Privacy in the US

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=unH0Z1jl228

Direct YouTube Link - Why New FCC Rules Could Crush Phone Privacy in the US
TWIT's Website
TWIT Live Feed

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natevw

Last reply Yesterday at 8:02 PM · posted in FTA Receiver / Equipment Support

GEOSATpro Does anyone recognize these channels (/audio loop)?

Hi all, I recently inherited a FTA system off Craiglist and have been trying to get it set up. What I got was a Glorystar-branded ~90cm offset dish with a ground mount (/flat roof) frame, and GEOSATpro DSR200c receiver. From that initial equipment, I've replaced the old LNBF with a (cheap!) new one and also splurged on an SG-2100 H-H motorized rotor which does respond from the receiver's USALS menu.

The previous owner had it set up for religious programming on Galaxy 19 and I've been trying to start by finding that same bird at least. After a couple sessions I'm not sure I have, but I've found *something* at least! A handful of motor ticks further than the dish wants to be for 97W after starting from motor 0 pointing as much south as I can guess at. (I don't have great references to aim for and it's really hard to sight where exactly the dish is pointing anyway….)

Anyway, so far there's only one transponder that I've ever been able to catch as I search. It's 12146 V and when the receiver scans it I get this list of video channels:

1.1 Srv_1
2.84 OU_Chan
3.2 Srv_2
4.5 Srv_5
5.3 Srv_3
6.4 Srv_4
7.6 Srv_6
8.7 Srv_7

There's iirc three audio channels it finds too but I didn't get a good snapshot of those. All the channels except for one seem to be dead (black screen and silent audio), except for the OU_Chan one which on both days I found it was just rolling one same ad over and over on a loop. I won't repeat the full roll since I don't want to spam the forums as my first post

but it's a long-winded spiel about "you know us as an industry-leading satellite solutions provider with over a quarter million sites" and to call them For All Your Every Needs™ type thing.

While I get little blips from other frequencies, this is the only strong transponder I've been able to come across. My receiver shows it as S 75 and Q up to 85 when I adjust it. It actually seemed to get better as I **un**skewed my LBNF — iiuc G19 was supposed to be -20º for me but however I'm supposed to be reading/referencing the angles the puck is now basically at 0º relative to the dish/arm got the strongest on this transponder.

Anyway sorry this is so long winded already… my question is, do I even have the right satellite? None of the other transponders that are supposed to be active on G-19 seem to come in. And if not the right satellite does anyone happen to recognize which one I might have found instead? I think knowing that would help me then adjust for a truer south aim and then hopeful the USALS will work automatically once I can get it dialed in.

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cyberham

Jun 2, 2026

Correct LO setting to 10600 MHz. Set receiver to 12053 V 22000. Use USALS to motor over to 97W Galaxy 19. Then, loosen bolts and rotate entire assembly (motor & dish) very slightly east or west until you peak on that transponder.

You should be able to blind scan in 6 transponders (DVB-S) and dozens of channels.

When using a motor, just set skew of LNB for 0 degrees and don't change it. The motor automatically rotates the dish to the correct skew.

natevw

Jun 4, 2026

cyberham said:
Correct LO setting to 10600 MHz. Set receiver to 12053 V 22000. Use USALS to motor over to 97W Galaxy 19. Then, loosen bolts and rotate entire assembly (motor & dish) very slightly east or west until you peak on that transponder.

Done and done and done! I ended up doing a bit more iteration (back and forth between the left-right and up-down adjustments) but I've now got it landing on G19 at its default position for 97W.

cyberham said:
You should be able to blind scan in 6 transponders (DVB-S) and dozens of channels.

Yep, ended up with a page or two full on my receiver's search. Didn't double-check that my receiver has all six of the right transponders but I can mess with that later if it turns out I'm missing something interesting but still DVB-S / MPEG-2 compatible.

cyberham said:
When using a motor, just set skew of LNB for 0 degrees and don't change it. The motor automatically rotates the dish to the correct skew.

Yep, can see definite signal degradation as soon as I skew the LNB either way from "straight" (seam on the LNB lined up with the clamps on the mounting bracket). Will make setup easier if I want to try swapping anything else in!

I don't know if there's any good (unencrypted, DVB-S) satellite farther away to really check the sweep against, but I was at least able to program in my original find at 101.0 W back in (now at the correct "12000 V 20000" setting) and can get both birds automatically.

Shouldn't be *that* exciting since it's just an ad, but still really fun to choose channels on the other one and have it jog over and lock on

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cyberham

Jun 4, 2026

Motor over to 123W Galaxy 18 and try for 12078 V 3680 (Korean Broadcasting System). It is DVB-S. And 12008 H 12660 (Daystar mux) on the same satellite.

Beyond these, you'll need your new receiver that supports DVB-S2.

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Brct203

Jun 4, 2026

natevw said:
Done and done and done! I ended up doing a bit more iteration (back and forth between the left-right and up-down adjustments) but I've now got it landing on G19 at its default position for 97W.

Yep, ended up with a page or two full on my receiver's search. Didn't double-check that my receiver has all six of the right transponders but I can mess with that later if it turns out I'm missing something interesting but still DVB-S / MPEG-2 compatible.

Yep, can see definite signal degradation as soon as I skew the LNB either way from "straight" (seam on the LNB lined up with the clamps on the mounting bracket). Will make setup easier if I want to try swapping anything else in!

I don't know if there's any good (unencrypted, DVB-S) satellite farther away to really check the sweep against, but I was at least able to program in my original find at 101.0 W back in (now at the correct "12000 V 20000" setting) and can get both birds automatically.

Shouldn't be *that* exciting since it's just an ad, but still really fun to choose channels on the other one and have it jog over and lock on

beside 123W, another one to try (if it's above the horizon at your location) is Hispasat @30W. It has at least 2 DVB-S transponders with SD/Mpeg2 channels

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natevw

Yesterday at 7:36 PM

cyberham said:
Motor over to 123W Galaxy 18 and try for 12078 V 3680 (Korean Broadcasting System). It is DVB-S. And 12008 H 12660 (Daystar mux) on the same satellite.

No luck finding this one. I motor over and it seems like a pretty dead spot of sky. I did get a slight blip (Q up to 1% or 2%) if I lowered the dish slightly. So I wonder if my polar mount itself maybe needs a bit of fine tuning?

Even when loosening the bolts and manually nudging the dish up/down/left/right nothing seemed to really wake it [new receiver, see below!] up and never saw anything more than 4% or 5% which I don't know is even real or could have been just noise?

Brct203 said:
beside 123W, another one to try (if it's above the horizon at your location) is Hispasat @30W.

I'm in Washington state (northwest CONUS) so this one's not an option for me.

cyberham said:
Beyond these, you'll need your new receiver that supports DVB-S2.

I now have a V8 Finder 2

I've been able to scan in more now on G-19, and as well as watching the ad on SES 1 and getting some PBS stations there and G-16 both. So three satellites kinda in the general vicinity of each other (97W/101W/99.1W) programmed and able to rotate between.

Is G-18 at 123W as strong as the others? According to Satbeams I should be at least somewhat in its footprint although it looks like it's maybe focused more on Alaska.

Now that I'm back at my computer waiting for the Finder to charge back up looks like the Eutelsat(s) 117W have a couple Ku transponders I could look for too.

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cyberham

Yesterday at 8:02 PM

On 117W, try for BVN. It has a C/N lock of just 1.0 dB so it's easy to receive. See transponder data on Lyngsat. 123W is receivable. Your motor is not perfectly on the arc yet.

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GEOSATpro Does anyone recognize these channels (/audio loop)?