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ballz50401
Last reply · posted in DISH Network Support Forum
Looking for some insight or help with my current issue. I have tried calling, chatting, and emailing Dish. They have yet to find a resolution to my problem.

I've been with Dish for probably 15+ years. Most of that time I have used the OTA channels on my receivers. I have recorded these OTA channels on the DVR's with no issues. Over the last few months I have experienced an issue where the OTA DVR recording will "skip" during playback. There are no issues with watching OTA channels live or delayed. I have inspected everything with my antenna, cables, and booster. The issue has to be with the OTA dongle or receiver. The receiver I currently use is the Hopper with Sling. I was going to upgrade to the Hopper 3, but don't want to sign a 24 month contract or pay the $150 upgrade fee. Here is the video link showing a sample of our issues: Dish Hopper OTA DVR Issues

When I called Dish, they remotely performed a partial reset on the receiver. When I chatted with Dish, they told me they would pass on my issue to engineering. I haven't received a response from the Dish chat session or my email sent to Dish. Hopefully a DIRT member can reach out to me for a resolution. I just spent a lot of money upgrading my home theater and would like to record OTA channels for the better picture quality it provides over Dish's locals. We also missed out on some shows because of Dish's conflicts with our locat channels. I've spent many hours dealing with this issue and just want a resolution.
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JeffN9
Looking for some insight or help with my current issue. I have tried calling, chatting, and emailing Dish. They have yet to find a resolution to my problem.

I've been with Dish for probably 15+ years. Most of that time I have used the OTA channels on my receivers. I have recorded these OTA channels on the DVR's with no issues. Over the last few months I have experienced an issue where the OTA DVR recording will "skip" during playback. There are no issues with watching OTA channels live or delayed. I have inspected everything with my antenna, cables, and booster. The issue has to be with the OTA dongle or receiver. The receiver I currently use is the Hopper with Sling. I was going to upgrade to the Hopper 3, but don't want to sign a 24 month contract or pay the $150 upgrade fee. Here is the video link showing a sample of our issues: Dish Hopper OTA DVR Issues

When I called Dish, they remotely performed a partial reset on the receiver. When I chatted with Dish, they told me they would pass on my issue to engineering. I haven't received a response from the Dish chat session or my email sent to Dish. Hopefully a DIRT member can reach out to me for a resolution. I just spent a lot of money upgrading my home theater and would like to record OTA channels for the better picture quality it provides over Dish's locals. We also missed out on some shows because of Dish's conflicts with our locat channels. I've spent many hours dealing with this issue and just want a resolution.

The "skipping" I see in your video is exactly what I've been experiencing for over a year. I call it pixelation but others have different names for it. For me it occurred while watching OTA live on my two Joey 2's or any OTA recording. The only time the pixelation didn't occur was when watching OTA live on my Hopper 3. One trick that fixed the problem for me was to set an Autotune timer for any OTA channel once per day. For whatever reason this stabilized all of the OTA channels all day. The other thing that people are talking about fixing this issue now are the two new dual tuner dongles that are available. One is available from AirTV(as mentioned above) and the other branded with the Dish logo. See this thread:

any chance for a new dual tuner ota dongle?
S
I wonder if, despite claims to the contrary, Dish has problems playing back the MPEG2 stream (or recording the MPEG2 stream) from OTA. Maybe that's why reception is fine (when watching live), but the issue is only with playback, and only with playback of OTA.

The cynical part of me wonders if Dish is deliberately sabotaging OTA reception/playback so they can convince people to pay for locals. I guarantee if you called Dish with the problem, they'd say it's a problem with the station (despite the reception coming in perfect on other devices).
ballz50401
The "skipping" I see in your video is exactly what I've been experiencing for over a year. I call it pixelation but others have different names for it. For me it occurred while watching OTA live on my two Joey 2's or any OTA recording. The only time the pixelation didn't occur was when watching OTA live on my Hopper 3. One trick that fixed the problem for me was to set an Autotune timer for any OTA channel once per day. For whatever reason this stabilized all of the OTA channels all day. The other thing that people are talking about fixing this issue now are the two new dual tuner dongles that are available. One is available from AirTV(as mentioned above) and the other branded with the Dish logo. See this thread:

any chance for a new dual tuner ota dongle?

Yeah, this pixelation skipping is quite different from what I have experienced in the past with a poor digital signal.

I will definitely try your autotune trick. I tried a recording today as a test and received a new issue. The DVR only recorded 15 minutes of a 60 minute show displayed an error in the recording information. "A problem was encountered when opening the files for this DVR event. Please note the Error Code: 04"
IMG_20181023_180145.jpg


I hope Dish will get this fixed for me. They have always helped me out with issues in the past, but I feel like they don't care anymore.
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B
I don't really remember having any problems recording/watching OTA on my 722 or 722K. In fact after I first switched to the HWS & wireless joey setup, I didn't have any issues. It was only after
a software "upgrade" that this became a problem. I don't remember the version that started the problem, but as long as it is taken care of by these new OTA dongles, that is all that matters to me.
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ballz50401
Well, I spent another 40 minutes on the phone with Dish today. They were kinda beating around the bush, but I finally convinced them to send me a replacement receiver. Sounded like they wanted me to keep using my current receiver so they could get a better technical report from it. I told them that I didn't want to be their beta tester. They also tried charging me $15 for shipping! I asked for a courtesy Hopper 3 upgrade, but no go.

We'll see if this replacement fixes the issue or if I have to replace the OTA dongle too.
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pattykay
I wonder if, despite claims to the contrary, Dish has problems playing back the MPEG2 stream (or recording the MPEG2 stream) from OTA. Maybe that's why reception is fine (when watching live), but the issue is only with playback, and only with playback of OTA.

The cynical part of me wonders if Dish is deliberately sabotaging OTA reception/playback so they can convince people to pay for locals. I guarantee if you called Dish with the problem, they'd say it's a problem with the station (despite the reception coming in perfect on other devices).
If Dish wanted to force subscribers to pay for locals, they wouldn't have given us the option to drop locals in the first place.
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pattykay
Yeah, this pixelation skipping is quite different from what I have experienced in the past with a poor digital signal.

I will definitely try your autotune trick. I tried a recording today as a test and received a new issue. The DVR only recorded 15 minutes of a 60 minute show displayed an error in the recording information. "A problem was encountered when opening the files for this DVR event. Please note the Error Code: 04"
View attachment 135689

I hope Dish will get this fixed for me. They have always helped me out with issues in the past, but I feel like they don't care anymore.
I have also seen that Error Code: 04 on OTA recordings. This happens when it first starts recording an OTA channel, and it looks like the recording is split into two segments, but the first segment is less than a minute (more like a fraction of a second) which is why the start and stop times for that segment are exactly the same, and no recording length is displayed. (Using your picture as an example, the length of the recording would normally be where the dot is, next to "KIMTCB 003-01" in the info on the right-hand side.) This happens regularly on my Hopper Duo. This also used to happen to OTA recordings on my Wally, but that issue seems to be fixed lately for me.
KAB
KAB
Well, I spent another 40 minutes on the phone with Dish today. They were kinda beating around the bush, but I finally convinced them to send me a replacement receiver. Sounded like they wanted me to keep using my current receiver so they could get a better technical report from it. I told them that I didn't want to be their beta tester. They also tried charging me $15 for shipping! I asked for a courtesy Hopper 3 upgrade, but no go.

We'll see if this replacement fixes the issue or if I have to replace the OTA dongle too.
I don't believe you ever revealed if you have the single or dual OTA dongle. If you have a single, a new receiver is not going to help. It was a problem with the upgraded (or downgraded) Pace driver for it that Dish was unable to resolve. I had the same problem with my single tuner. The new dual Air cleared it right up.
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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68663 Replies · 2680538 views
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long_time_Dish
Take It Easy - The Eagles
sdfntx
Take It as It Comes - Steve Winwood
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long_time_Dish
Take The Money and Run - Steve Miller Band
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
2171 Replies · 945877 views
D
Weekly Analysis for 10/28/2026:
K
ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

Some more reshuffles

Updating the TMSIDs for KSBI and KQCW to use the cable feeds with Thunder games instead of the OTA feeds

An additional commercial PPV channel is now on 9530
coolman302003
Monday 11/2 is a full slate for NBA League Pass as all 30 teams are playing and 14 out of 15 total games are on NBALP. Only one national TV game on Peacock/NBCSN (Thunder @ Cavs).

DirecTV is even having to use several MLB EI channels (from 745-748) and a NHL CI (770) channel to fit all of them in the guide close together. 5 games at 7:30 ET, 3 games at 8 ET, 2 games at 8:30 ET, 1 game at 9 ET, 3 games at 10 ET. Luckily NHL CI is light on Monday (3 games on CI).

DirecTV is providing both broadcast feeds for all League Pass games except Hornets, Magic, Bucks & Raptors that night. These are all teams that have local broadcasts via a OTA channel which is on spotbeams and have streaming deals (DTC) that are not exclusive DAZN teams which DirecTV just signed a deal with (à la Spurs, Grizzlies, Cavs, Pacers & T'Wolves). Its also very common that we don't get Raptors broadcast very often from TSN or Sportsnet Ontario on League Pass.

11/2/26 (MON) EASTERN7:00 PM7:30 PM8:00 PM8:30 PM9:00 PM10:00 PM
Peacock/NBCSNThunder @ Cavaliers
NBA League PassNonePistons (745) @ HornetsKings (755) @ Mavericks (756)Celtics (760) @ Rockets (761)Trail Blazers (764) @ Nuggets (765)Suns (769) @ Warriors (770)
Hawks (746) @ Pacers (747)Pelicans (757) @ Grizzlies (758)Jazz (762) @ Spurs (763)Raptors @ Clippers (766)
Nets (748) @ Knicks (751)Bucks @ T'Wolves (759)Heat (767) @ Lakers (768)
Wizards (752) @ Magic
Bulls (753) @ 76ers (754)
*No Hornets, Magic local broadcasts*No Bucks local broadcast*No Raptors local broadcast
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K
Only the Knicks, Nets, Wizards, Bulls, Celtics, Rockets, Lakers, Warriors, Avalanche, Sharks and Bruins feeds will be using remaps of 24/7 RSNs that night. The rest will be relying on the part time feeds, including the Nuggets, Blackhawks and Kings who will be on their alt/overflow channels, and MSG Western NY will be live on channel 635-1 to carry Buffalo area ads during the Knicks game.

The NHL Network alternate will be live on channel 215-1 with Red Wings @ Panthers for those blacked out of Golden Knights @ Bruins on the main feed.

The Thunder @ Cavaliers game will be on one of Peacock Game Pass channels that night for commercial customers, they'll also have the back to back U-Conn Women's and Men's Basketball. One of the part time feeds will also be in use for WWE Raw via Joe Hand promotions.
dtv757
I could be wrong but the only RSN we dont have is NBC SN Philadelphia .
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

9 Replies · 95 views
long_time_Dish
Rest in peace. Wow, so many good roles, but Jean Luc Picard will always be my favorite...
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.
BlackHitachi
Supporting Founder
Last reply · posted in Movie Talk
Since the Reds have there thread we should too!

Last watched Nine inch Nails
Next 3:10 to Yuma
5393 Replies · 511122 views
T
Last: The Social Reckoning. Spoiler alert, they make Zuck look like a...
Foxbat
Since it was already "paid" for, I spent the two hours of my time watching the John Cena action movie on Apple TV, "Matchbox The Movie" even though the reviews were brutal. It was better than I expected, so I didn't feel like I had wasted an afternoon watching it. But it felt like another "Reacher"/"Neghley"/"Mission: Impossible"/"Fast & Furious" crash and blow stuff up with lots of automatic gunfire mixed in movie featuring covert CIA operatives.

I don't think we'll get a follow-up movie from this. I expect Mattel will have other toy lines to exploit.
dfergie

Last of the Dogmen is my favorite of hers.
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dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
6 Replies · 112 views
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dishstaller
Sorry for posting the wrong link. Just corrected it.
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dfergie
I loved it when Rodney was on the Tonight Show...
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Foxbat
Sorry for posting the wrong link. Just corrected it.
Thanks, I wasn't sure if you had the wrong Subject or the wrong YouTube link.
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osu1991
Was a Don Rickles fan. I've dvr'd most of his appearances on Carson from the antenna tv replays.

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dishstaller
More Dangerfield rapid fire on Carson.


View: https://www.youtube.com/watch?v=scEQFHQHHhU
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dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

1 Replies · 45 views
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Juan
I guess America can't afford 10 year autoloans
Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
554 Replies · 19780 views
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Scott Greczkowski
Just a heads up... I just patched our PHP to close the major PHP exploit announced this morning.

Now on PHP 8.4.27 (cli) (built: Oct 20 2026 00:00:00)
Don in CT
Just a heads up... I just patched our PHP to close the major PHP exploit announced this morning.

Now on PHP 8.4.27 (cli) (built: Oct 20 2026 00:00:00)
When I heard about this exploit I was wondering how quick you would be on it. :D
Scott Greczkowski
When I heard about this exploit I was wondering how quick you would be on it. :D
12 minutes after the patch was release I had it patched. :)
Foxbat
IMG_1560.webp
A.I. - Be careful what you wish for…
T
6:43p Central was dumped off the site, then when I got back on could not reply to post. Down for several minutes.
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Scott Greczkowski
6:43p Central was dumped off the site, then when I got back on could not reply to post. Down for several minutes.
Yeah... that was me...

I did another security update and it required me to reboot the server.

I also did a patch for something else and accidently put two ;'s in the config file so when the server rebooted it wouldn't restart a service because of the extra ; in the config file.

And of course as I did it my step dad called me slowing me down in figuring it out.

That was a Scott mistake. Sorry about that.
navychop
OFF WITH YOUR HEAD!

Aww- nevermind.

;)
TheForce
Supporting Founder Pub Member / Supporter
Last reply · posted in The Phone & Tablet Zone
Apple Fall Hardware Event takes place today, September 9, 2026, at 10:00 a.m. PT / 1:00 p.m. ET. It marks the debut of new CEO John Ternus and the expected reveal of Apple's first foldable phone.
138 Replies · 1852 views
harshness
Gone are the days when Apple "perfects" what debuted years earlier on an Android phone.
comfortably_numb
Gone are the days when Apple "perfects" what debuted years earlier on an Android phone.

Or better yet, innovate something "completely revolutionary!"
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S
Or better yet, innovate something "completely revolutionary!"
when was the last time they innovated something:rolleyes:
Foxbat
when was the last time they innovated something:rolleyes:
I'd probably say when they came up with their M-series of processors with integrated memory. That allowed Apple to get away from the inefficient Intel CPUs that were limiting their notebook computers.
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M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
3 Replies · 170 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
11 Replies · 1005 views
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KAB
KAB
Not in a hurry to watch it this time.
K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!