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I'm glad they aren't doing it around here.

This smells of Geek Squad.


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navychop said:

I'm glad they aren't doing it around here.

This smells of Geek Squad.


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They're doing it everywhere, eventually, and "Geek Squad" IS a term used in the training, actually. Why is that a big deal? It's a business branching out into other areas to try and remain profitable

My one experience with Dish Protect Smart Services was handled very well. I asked if Webroot would work well with Norton on my computers. He answered immediately and said they coexist well. I then installed Webroot since it was provided as part of the Dish Protect Gold and it has worked fine.
The Dish Tech Advisor app on my phone has a bunch of articles that are pretty simplistic. Such as "How to connect your Smart TV to internet" , "Using ICloud Keychain to remember your Passwords" , "An easier way to share your location" , etc.
For some people those articles may be helpful. Keep in mind that SatelliteGuys users tend to be more tech savvy.


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dweber said:

I asked if Webroot would work well with Norton on my computers

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I recommend ESET over Norton these days. You might think about checking it out sometime

comfortably_numb said:

I recommend ESET over Norton these days. You might think about checking it out sometime

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I used and recommended ESET for years and was always happy with it. Since Windows 10 came along with Windows Defender now being so robust I see no need for a third party anti virus anymore. Besides that Windows doesn't seem to like third party AV software much anymore either.

JSheridan said:

I used and recommended ESET for years and was always happy with it. Since Windows 10 came along with Windows Defender now being so robust I see no need for a third party anti virus anymore. Besides that Windows doesn't seem to like third party AV software much anymore either.

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I would still recommend a third party anti-virus and malware suite for a corporate environment, though

I don't have any issues with ESET + Windows 10 Professional

comfortably_numb said:

I would still recommend a third party anti-virus and malware suite for a corporate environment, though

I don't have any issues with ESET + Windows 10 Professional

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I use Windows 10 Pro as well and it seems that every time there's an update or problem the first thing they tell you is to remove all third party AV software.

Ohh and I don't recommend any anti virus software if you are a decently tech savvy user... just be careful what you click on and use portable cleaners for malware from time to time vs installing.
I've worked on computers for nearly 25 years now on the side.. If there is a big ole oak tree down the road..no matter how many air bags your car has if you want to hit that sucker you can hit it as fast and hard as you can...doesn't matter what those airbags do or are there for.

dvrexpander said:

Ohh and I don't recommend any anti virus software if you are a decently tech savvy user... just be careful what you click on and use portable cleaners for malware from time to time vs installing.
I've worked on computers for nearly 25 years now on the side.. If there is a big ole oak tree down the road..no matter how many air bags your car has if you want to hit that sucker you can hit it as fast and hard as you can...doesn't matter what those airbags do or are there for.

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You don't have to click on anything to get malware from legitimate sites. Ad networks are lousy with it, and even the best ad blocker doesn't catch everything. Google plays whackamole, but it is hard to keep up. How do you know you are infected if you don't have anything monitoring for suspicious activity. At least have an IDS running on your network.

ncted said:

You don't have to click on anything to get malware from legitimate sites.

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Ladies in the office who use Facebook during the day have had their computers infected with malware. I'm nice because I don't block Facebook use at work, but I wish people understood that Facebook is the modern equivalent of Limewire IMO, at least when it comes to spreading malware.

comfortably_numb said:

Ladies in the office who use Facebook during the day have had their computers infected with malware. I'm nice because I don't block Facebook use at work, but I wish people understood that Facebook is the modern equivalent of Limewire IMO, at least when it comes to spreading malware.

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That's why I advise staying off games or the "What 80's Movie Are You" type of apps.

HipKat said:

That's why I advise staying off games or the "What 80's Movie Are You" type of apps.

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I advise people to stay off FB altogether, but that's difficult for most (especially ladies, it seems)

comfortably_numb said:

I advise people to stay off FB altogether, but that's difficult for most (especially ladies, it seems)

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It's not all bad. There's a page for the Camp I was stationed at when I was in Korea and I've ran into guys I never thought I'd see again, for example

HipKat said:

It's not all bad. There's a page for the Camp I was stationed at when I was in Korea and I've ran into guys I never thought I'd see again, for example

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There is plenty of good stuff on it, but the platform itself is garbage. Google+ was far superior in software design, but being first to market by a few years gave FB all the momentum they needed to remain #1.

OnTechSmartServices.com

ncted said:

There is plenty of good stuff on it, but the platform itself is garbage. Google+ was far superior in software design, but being first to market by a few years gave FB all the momentum they needed to remain #1.

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Totally agree on G+. There was a lot of good about it. Google just came way to late to the game

osumike said:

OnTechSmartServices.com

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Hmmmm, odd, Brand New Ontech has all the same awards that Dish has received over the years, yet no mention of Dish anywhere

HipKat said:

They're doing it everywhere, eventually, and "Geek Squad" IS a term used in the training, actually. Why is that a big deal? It's a business branching out into other areas to try and remain profitable

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If they can do this RIGHT, they could make a lot of money and it could be a very big business. I know COUNTLESS people who just are at a loss when it comes to relatively simple problems, set-ups, understandings of technology in the home for the consumer learning how to use TV's, IOT, SmartPhones, etc. Others are lost without the IT fuy for hire they pay a lot of money to do all sorts of trivial, moderat, and really hard things, or even just hardware upgrades or how to use an app or program on a computer.

I've always wondered how seminars on this stuff would be sucessful.

JSheridan said:

I use Windows 10 Pro as well and it seems that every time there's an update or problem the first thing they tell you is to remove all third party AV software.

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FWIW, Windows Defender was rated the HIGHEST among AV impressively beating every other AV (I belive with no false positives and detected everything thrown at it); Defender is all I use, and it has NO ADDITIONAL COST. Also, any AV, especially 3rd party AV is another attack surface regarding security, and frankly, today is a higher risk running 3rd party AV than the supposed protection it provides. AV's are also snoopy and DO TRACK and gather personal data on everything you do--and sell that data becasue that is how they offer it for FREE--becase they are inspecting everything to provide the supposed protection. Some FREE versions now have such disclaimers while others do not, but do, in fact, track and gathre data--because that is why it is FREE, and we can only hope they tell the truth when they claim that PAID versions do not track nor gather personal information. Further, the OS's are making near impossible for AV's to truly do their job or provide the security they claim to provide because the OS's MUST close the SAME holes that 3rd party AV uses that are also used by malicious actors in order to protect users--and better, absolute protection by closing those holes instead of HOPING a 3rd party AV can detect someting malicious (or false positive) since every AV scored lower than Defender.

Malware is real threat today, along with (Spear) Phishing, phony CA's and 3rd party sites that inject code that can be malicious (reputable sites that run reputable ads, fonts, etc. carrying the malicious code to your device that the 3rd party is unaware they have been hacked to send out the malicious code), so always use an add-on like uBlockOrigin that have other benifits and protections, and many more privacy and security add-ons. Really good and well known ad-ons provide better security consisitanlty than any 3rd party AV in several regards.

I think it was reported that simply NOT running Windows as an Administrator, but only as a Limtied User, solves about 98% of your problems, as well as running a really sucure browser, almost anything other than any version of Internet Explorer (although MS Edge--offered with Windows 10--is the first truly sufficienlty secure browser from Micrsoft EVER!). Chrome is still the most secure (but they are SNOOPY), so Firefox is a good alternative (they offer privacy) and with recent updates and more big changes to come, Firefox could be eqaully as secure as Chrome by the end of the tranformation.

Advice FWIW:
*Just use Windows Defender.
*Don't use Internet Explorer at all.
*Log on Windows as Limited User.
*Use a good malware scanner regularly like Malwarbytes, etc. (but not in "Real Time Mode" because that is invasive like an AV and could provide an attack surface).
*Don't click on any links in email unless you are EXPECTING such a link from a safe source (like a friend). Otherwise NEVER clink on any link even from what appears to be a reputable company with whom you have a realtionship, but instead go to the site yourself using your browser.
**Those are the threats today, not so much viruses.

There is more to add, but the point is that one really should NOT be using a 3rd party AV today. There are documented cases where 3rd party AV's have caused problems and NOT provided the security we are told they provide. It's the 2010's, not the 1990's. Threats and hackers have evolved.