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Cutting Edge
Here at my office we have Comcast for TV and as one of our Internet Providers. We spend close to $800 a month for Comcast Services.
My offices are on the top floor of a skyscraper in downtown Hartford. Seems as though when people move out or in in floors below us, it always screws up our cable signals up here.
Anyways one of my bosses called me the other day to report that one of the News Channels they watch was missing and that other channels they watch are pixelating often. Going through the channel lineup I find that we are missing 70 channels we are paying to get. Its a signal issue.
I called Comcast Business support where calls are now answered in India. I got a nice lady who helped me and made an appointment for a technician to come out on Thursday.
Since making this appointment yesterday I have now received 5 calls from Comcast Advanced Support in India, with each person calling wanting to cancel my appointment because their remote diagnostics tests show that my loss of signal is now resolved. I have never had a loss of signal. only loss of channels and pixelation on what we are getting. They tell me to unplug my cable box and plug it back in and they don't get that its happening on ALL of the TV's in the building.
They then appologize and say the tech will be out on Thursday to take care of the problem... then a few hours later I get another call from Comcast in India wanting to cancel the appointment as my loss of signal issue has been resolved. And to make matters worse, when they call you get an automated "Hi this is Comcast Business Advances support, please wait for a represenative." and the last call I waited for close to 10 minutes before the rep came online.
I asked to speak to someone in the US on the last call and was told they are in India and have no way to transfer us to the United States.
I can't believe how back Comcast Business support SUCKS.
If they do not have this resolved tomorrow I have permission to cancel the TV and Internet and each office will be allowed to subscribe to Youtube TV and bill the cost back to the company.
Its almost like COMCAST is not trying anymore.
My offices are on the top floor of a skyscraper in downtown Hartford. Seems as though when people move out or in in floors below us, it always screws up our cable signals up here.
Anyways one of my bosses called me the other day to report that one of the News Channels they watch was missing and that other channels they watch are pixelating often. Going through the channel lineup I find that we are missing 70 channels we are paying to get. Its a signal issue.
I called Comcast Business support where calls are now answered in India. I got a nice lady who helped me and made an appointment for a technician to come out on Thursday.
Since making this appointment yesterday I have now received 5 calls from Comcast Advanced Support in India, with each person calling wanting to cancel my appointment because their remote diagnostics tests show that my loss of signal is now resolved. I have never had a loss of signal. only loss of channels and pixelation on what we are getting. They tell me to unplug my cable box and plug it back in and they don't get that its happening on ALL of the TV's in the building.
They then appologize and say the tech will be out on Thursday to take care of the problem... then a few hours later I get another call from Comcast in India wanting to cancel the appointment as my loss of signal issue has been resolved. And to make matters worse, when they call you get an automated "Hi this is Comcast Business Advances support, please wait for a represenative." and the last call I waited for close to 10 minutes before the rep came online.
I asked to speak to someone in the US on the last call and was told they are in India and have no way to transfer us to the United States.
I can't believe how back Comcast Business support SUCKS.
If they do not have this resolved tomorrow I have permission to cancel the TV and Internet and each office will be allowed to subscribe to Youtube TV and bill the cost back to the company.
Its almost like COMCAST is not trying anymore.
21 Replies
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3203 views
Well Comcast stream is another big fail.
We have Comcast Internet, but when you try using it it tells you that you must be using Comcast wifi... and the connection we are on IS comcast...
The router we have from them is a special one since we have static ip addresses, and for Xfinity stream to work in the office we must have WIFI that is coming directly from their router. WHich means we need to replace their router with a new one. (Our WIFI in our office is Ubiquity WIFI 6 with 8 access points via the building. Using Comcasts wifi would not work for us due to the size of the building.)
SO thats another nope.
Hard to do business with this company.
So back to loading Pluto.TV on a FireTV stick for the boss.
We have Comcast Internet, but when you try using it it tells you that you must be using Comcast wifi... and the connection we are on IS comcast...
The router we have from them is a special one since we have static ip addresses, and for Xfinity stream to work in the office we must have WIFI that is coming directly from their router. WHich means we need to replace their router with a new one. (Our WIFI in our office is Ubiquity WIFI 6 with 8 access points via the building. Using Comcasts wifi would not work for us due to the size of the building.)
SO thats another nope.
Hard to do business with this company.
So back to loading Pluto.TV on a FireTV stick for the boss.
Ethernet cable maybe?Well Comcast stream is another big fail.
We have Comcast Internet, but when you try using it it tells you that you must be using Comcast wifi... and the connection we are on IS comcast...
The router we have from them is a special one since we have static ip addresses, and for Xfinity stream to work in the office we must have WIFI that is coming directly from their router. WHich means we need to replace their router with a new one. (Our WIFI in our office is Ubiquity WIFI 6 with 8 access points via the building. Using Comcasts wifi would not work for us due to the size of the building.)
SO thats another nope.
Hard to do business with this company.
So back to loading Pluto.TV on a FireTV stick for the boss.
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OTHER Mini Multiswitch
I just received 6 receiver 2 port mini Multiswitch and it work great, no external power need it, and you can connect 6 receiver instead of 4 on most Mini Multiswitches... If anyone is interested in where they can get one PM me....
2 Replies
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34 views
Pub Member / Supporter
Lifetime Supporter
Wasn't exactly sure where to post this. Just had a customer come in inquiring about internet. He has HughesNet and had heard good things about mine. He asked if we provided email addresses and it kinda caught me off guard. I said he should be able to keep whatever email he had been using....my sister in law is still using a BellSouth email addy and they haven't been around here for many years. He said he had gotten a letter from HughesNet stating that they had until Nov 16th to save, move, forward, whatever, their Hughesnet emails because they would lose them after that date.
I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.
Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.
Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
1 Replies
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37 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=CELCVXF_wXA
Direct YouTube Link - Tech News Weekly 459
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=CELCVXF_wXA
Direct YouTube Link - Tech News Weekly 459
TWIT's Website
TWIT Live Feed
0 Replies
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0 views
Pub Member / Supporter
Lifetime Supporter
Can't help but wonder if a worker overlooked checking the harness. I rarely ride a roller coaster anymore but when I do I check the harness myself pretty aggressively.
Can't imagine what the son is going through.
www.dailymail.com
Can't imagine what the son is going through.
Dad levitated and bled then fell to his death from coaster
Eyewitnesses have shared fresh details of the horrific accident that happened at Six Flags Over Georgia on Monday afternoon.
21 Replies
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160 views
Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?
Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…
bgtsafari.com
Had no idea there were that many redundancies built into those restraints.Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?
Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…
It makes sense, however, I would want more types of restraints, so if one doesn't work, the other does ... the restraints coming over the shoulder I would have expected ... with a Seat belt as last resort.
Fwiw, I inquired with what they use on Coasters at Cedar Point, various Coasters, different restraints according to what the car and track requires ...
NONE of the Coasters at CP use THAT particular system
I'm glad to see ...
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.
I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2129 Replies
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214615 views
Tony as the director.
Would you rather have LaRoche ???Tony as the director.
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/Qd-RuBfiRUM
Direct YouTube Link - Meet up in San Francisco! NVIDIA RTX Spark Meet & Greet 10/16!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/Qd-RuBfiRUM
Direct YouTube Link - Meet up in San Francisco! NVIDIA RTX Spark Meet & Greet 10/16!
The official iJustine Website's Website
Buy her book!
0 Replies
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3 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/VzOS-cQ-WkM
Direct YouTube Link - Apple's New Smart Home Ecosystem
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/VzOS-cQ-WkM
Direct YouTube Link - Apple's New Smart Home Ecosystem
TWIT's Website
TWIT Live Feed
0 Replies
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2 views
Pub Member / Supporter
Lifetime Supporter
I bought the fixed color version of these bulbs for my store several years ago...work great and no more replacing ballast. Finally had one go out and when I went back to Amazon I saw that now they come in selectable versions so no more guess work as to what color light would do best in a certain area. They are now double OR single ended...used to be strictly one way or the other. If any of you are looking at replacing the old style 4 or 8 ft bulbs, you might want to give these a try. The 8 footers are BRIGHT. I put 5 in my shooting/target shed and you can get a decent tan if you are in there long enough.
1 Replies
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20 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=9bm9kDe9Q98
Direct YouTube Link - When AI Agents Go Off Script with Spencer Thompson of Origin
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=9bm9kDe9Q98
Direct YouTube Link - When AI Agents Go Off Script with Spencer Thompson of Origin
TWIT's Website
TWIT Live Feed
0 Replies
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4 views
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
520 Replies
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17797 views
Just doing a big security update on the server, may slow down then again it may not. Just wanted to warn you guys. 
Ok the update is complete.