Oh, I'm sorry Bill, I guess you never considered that he might just need someone to go out and show him how he can set things up, without all the confusion... Yes it's going to cost him some money, and yes the Pro can and will in most cases, help him by giving him some hands-on help, so that he can really get a handle on why things are not quite what he expected...
1988 eh, well by golly that is quite early, for a youngster... You are the one who came about with the "Know-it-all-attitude" Bill... I don't know it all, and I never will... I only started in this A/V business in 1961, and I really do learn new things every day, so how do you know what I think I know Bill...
If you've been in the A/V business, and you are not promoting the "Profession", just what did you do Bill, retire and now you don't think people should make a living, or are you just trying to be a hero in your own mind...
Oh, and PS, I'm not here to make friends Bill, I'm not that insecure about who I am, and I don't need some punk kid telling me how much I know, or don't know...