DIRECTV Partners,
Quick update regarding AEP1 remotes-
DIRECTV's inventory of AEP1 remotes has been fully depleted, and no additional remotes will be manufactured. Distributor inventory has also been exhausted.
For customers requiring a replacement remote:
- NACE offers a large-button remote that is compatible with AEP1 receivers
- DSI offers an alternate compatible remote option
If a compatible replacement remote is not available, the recommended path forward is to upgrade the location to AEP2 equipment. This requires replacement of the receiver, remote, and power supply.