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J
Last reply · posted in DIRECTV General Forum
The latest in the local paper in North Carolina where Prime (oops dishtvnow.com) is located. It's cool, they have quotes for an installer that is planning to put a lien on Prime's customers. Here is the link:

www.thepilot.com/news/040704PrimeTV.html
6 Replies · 2459 views
Peluso
The problem wasn't Prime TV's fault so much as it was a victim of it's own success. I've been in their call center and have watched managers correct the sales reps who are giving bad information. Prime TV / Dish TV Now has extensive training programs where the reps go through days of training, which is allot for selling a Satellite System.

Prime TV's reps are 100% commission they have hundreds of reps. Although having a commission only sales force is the best way to motivate your reps and maximize sales, it does not encourage complete honesty with those that are unscrupulous. So let's do the math:

Even if one in 100 is a bad egg willing to lie and cheat to get the sale, and they do 5 deals a day (low average number) then you are probably looking at 25 bad deals on average a day...
Prime TV is a 7days a week operation so: it's up to 175 bad deals a week, or at 4.5 weeks a month: 788 bad deals a month. Sound's like allot, right? Well we started with less than 1% of the reps setting up bad deals. It's funny how you don't hear about the tens of thousands of satisfied customers. Just the few hundred who are upset.

Now, let's ad some more kettles to the fire. If prime is a 24/7 operation, then it stands to reason that a good percentage of their sales are from customers sitting at home during the work day. I ask those reading this, to think.. Are the majority of these people the type of customers who will accept everything that is told to them , the answer is no. Generally speaking the average daytime customer is looking for a way to screw the system. A good majority of the customers want something for free and will never be happy. This actually isn't a situation reserved for Prime, i've also spent considerable time in small retailers who try their best to offer the highest levels of service and support. They also get bad customers, complaining customers, and unhappy customers who claim they were not told something they absolutely were told. It's just that Prime is the biggest, so they get the largest number of complaints. Satellite isn't the best business to be in if you as a retailer want reasonable customers.

I have respect for the organization. They have created many jobs, increased the penetration of Satellite TV to the American Consumer, and consequently increased competition which has helped all of the products available to us get better.

The managers at Prime TV do their best to make sure the sales are done in an honest way and with full disclosure to the customer. So for the folks at Prime TV I wish them luck in the years ahead with Dish. They are going to need it as Charlie will run them through the ringers if they let him, and their isn't much of an alternative after Dish.
Jolard
I ask those reading this, to think.. Are the majority of these people the type of customers who will accept everything that is told to them , the answer is no. Generally speaking the average daytime customer is looking for a way to screw the system. A good majority of the customers want something for free and will never be happy.

Huh???

I am sorry, maybe I read you wrong, but are you really saying that the majority of people who can call during the day are unscrupulous people who are looking to rip off the company?

Give me a break.

My wife is a stay at home mom. She is anything but dishonest.

A friend of mine is currently out of work, laid off by a large corporation. He is an honest guy.

Another friend of mine works nights.

One of my relatives works 4 hours a day because he is very successful in his business, and woudl rather spend the time with his family.

Your statement was very strange, unless (as I said) I misread you, in which case ignore everything I just wrote.
S
788 "Bad Deals" is "Bad Business" and should not be tolerated.

If commission based sales causes a company to be perceived as dishonest, then it is not the right sales policy.

sto22
Peluso
sto22 said:
788 "Bad Deals" is "Bad Business" and should not be tolerated. If commission based sales causes a company to be perceived as dishonest, then it is not the right sales policy. sto22

The point is They probably have significantly less than 1% bad deals so less than 1%=788 by my ball park guess. I know the satellite industry fairly well, and in my opinion I don't think they are alone. I think that they probably are average for the industry, they just get the most bad press b/c they have the largest chunk of the market.

It's nice to say that comission based sales is probably not the best policy, but that's definately a utopian philosophy and they simply are only compensated by how many satellite systems they get out in the market.

You want a policy that really works, have dish start a reverse comission policy. Currently after a sale the dealer gets aproximately $1 a month in residuals which goes away after 5 years. How about this: .50 cents in residuals per customer per year for the first year, and then climb it up every year by .50. Year two would be $1, year three would be $1.50 etc. Then the bulk of the compensation would come by keeping the customer happy for a long time, and promote good sales and service.
Peluso
Jolard said:
Huh??? I am sorry, maybe I read you wrong, but are you really saying that the majority of people who can call during the day are unscrupulous people who are looking to rip off the company? .

You Did read me wrong, but that's 1/2 my fault, I didn't make myself clear enough. The majority of the people who are calling in are the ones who want something for nothing. That's part of PrimeTV's fault because of how they advertise for service and part Dish & Direct's fault b/c they push the Free equipment aspect of what they are promoting.


Jolard said:
Give me a break.
My wife is a stay at home mom. She is anything but dishonest.
A friend of mine is currently out of work, laid off by a large corporation. He is an honest guy.
Another friend of mine works nights.
One of my relatives works 4 hours a day because he is very successful in his business, and would rather spend the time with his family. .

Still you have in a way made my point. Anyone with any brains knows that if you are a reasonably responsible stay at home mother, you are very busy most of the day. You don't have time to watch daytime TV. The person who is out of work is looking for a job and that in itself is a full time position. The friend who works nights sleeps during the day, and the person who works few hours to spend time with his family is probably spending time with his family. All of your examples are not the stay at home and watch TV all day demographic that is the primary target of the call in ads that Prime and the Satellite companies use.

Jolard said:
Your statement was very strange, unless (as I said) I misread you, in which case ignore everything I just wrote.

I should probably have said that because of the majority of advertising happening during the day, their is a much larger percentage of... well folks who don't work by choice watching and who wish to do as little as possible. Also, another way they advertise the average person they attract to call in is the type of person who is looking for something for nothing.

I in no means meant to say that the average person at home during the day is a bum or unscrupulous. I can only ask you to trust me when I say that if the call center gets 1000 calls, 900 are going to be from people who fit my negative description for the reasons i've pointed out above. The part to me that was so scary was when I learned how many people fit my negative profile...
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
5 Replies · 121 views
dishdude
They didn't sell many, they were pricey and not out long. Quickly got replaced by the Hopper.
T
They were high-end specialty, somewhat buggy and the 612/622/722 just overwhelmed it in popularity.
HipKat
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
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AZ.
AZ.
Well if it is because of reliability that wouldnt shock me.I went through 5 or 6 of them in little over 2 years. I loved the Sling when it worked! Saved lots of money having it in the day. That was probably 15 or 16 years ago?
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T
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.
I don't recall that they came out just before hopper, but rather that they came out even before 722. Or could be thinking of 921.

As to the title pf the post, "rare" does not necessarily mean valuable or desirable.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68532 Replies · 2673043 views
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H
TAKE IT As It Comes-The Doors
ClarkGable
Take It To The Limit - The Eagles
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harshness
Take It To The Limit - The Eagles
The two instances of "The" should have been highlighted.

Take
Me to the River - Talking Heads
dishstaller
Blinded By The Light - Manfred Mann's Earth Band
Bobby
I Saw The Light - Todd Rundgren
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meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
112 Replies · 1763 views
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osu1991
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M
Hopefully nowhere near a microphone.
Y
Hopefully nowhere near a microphone.
After having experienced Gus Ferguson trying to call soccer games, I'm uncertain why NFL football analysts get hate. Even the "worst" of them are pretty good.
meStevo
Jalen Hurts out indefinitely as they treat and monitor a superficial blood clot in his leg.


View: https://x.com/RapSheet/status/2111074303185989663?s=20
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meStevo
Browns lead the AFC North 🤣

Seth Meyers What GIF by Late Night with Seth Meyers
Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
541 Replies · 18554 views
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Scott Greczkowski
Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.
comfortably_numb
Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.

NGINX
The site uses Nugenix?!


View: https://youtu.be/_DhEEo5S9fg
Scott Greczkowski
Ok checked it out and for some reason the web server (NGINX) tried starting before the DNS resolver fully loaded. This is why it worked when I rebooted the machine.

Thanks to ChatGPT it had me change the NGINX config to prevent this from happening again.

With that said I can't prevent the ISP from doing emergency upgrades which was the cause of all of this.
navychop
Nature will develop better idiots.
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TRG
TRG
Nature will develop better idiots.
God help us.
Scott Greczkowski
I guess this is what the downtime was about.

IMG_0607.webp
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
150 Replies · 1826 views
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Foxbat
They ought to have fun with this… :devilish
osu1991
They ought to have fun with this… :devilish
Was thinking same thing. It should be a good week for sec shorts and roll call
R
A lot of upsets yesterday, but my LSU Tigers won.
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
20 Replies · 904 views
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bookworm370
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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R
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
My wife mentioned that her remote is acting strange this morning. She hit FF and it went to 15x FF.
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Foxbat
Wife bought me a t-shirt that has "have you tried turning it off and on again?"
Here's the one I need:
1792365258110.webp
dishstaller
Here's the one I need:
Just ordered one....that's great.
jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Former member 208119
Last reply · posted in SiriusXM Satellite Radio
My year was almost up and we got the new bill for a year of service for $ 360.00 insane sat radio is becoming like cable!!! i logged into my acct and hopped onto chat and told the rep that i wanted to cancel. she understood my concern and went quiet for a few minutes. i figured that she was canceling my service. she comes back and said that she seen that i have been a sub since 07 and then offers me the same package for a year for 120.00 with taxes and fee's!!! i grabbed it. after almost having a stroke :biggrin
239 Replies · 11079 views
Foxbat
Well, that was a waste of effort. Our new Cadillac comes with a three-month free trial. Good that it's free, bad that I'll have to go through the Cancellation Dance all over again…
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N6BY
Well, that was a waste of effort. Our new Cadillac comes with a three-month free trial. Good that it's free, bad that I'll have to go through the Cancellation Dance all over again…
I just bought a Ram 1500 truck with a 3 month free trial. What to do when it ends?

All I want is music and news, but it is listed for $11.99 + $5.00 more for news. But $16.99 per month isn't worth it to me.
comfortably_numb
What to do when it ends?

Ask for the "All Access Plan" for $5/month.
harshness
Ask for the "All Access Plan" for $5/month.
Since the agents are now AI, you keep refusing the offer until you can justify the cost.
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B
What i noticed with my last renewal XM is now billing me $4.99 monthly instead of one time yearly payment.
Jimbo
What i noticed with my last renewal XM is now billing me $.99 monthly instead of one time yearly payment.
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
Jimbo
Since the agents are now AI, you keep refusing the offer until you can justify the cost.
Not entirely true ...
If you ask for a Human, you'll get one ...
You will definitely know when you do.
S
Not entirely true ...
If you ask for a Human, you'll get one ...
You will definitely know when you do.
Don't you mean phone sex operators:biggrin
Jimbo
Don't you mean phone sex operators:biggrin
Is That why you keep SXM ??? :biggrin
B
Did you accidentally get on the wrong plan ?
I still do the once a year plans.
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
TRG
TRG
I have to think maybe more people dont keep track of the monthly XM bill. Every time i renew i put a reminder on my calendar week before its time to renew. My wife told me the other day not to renew her and then i told her you are not going to be able to listen to XM at home. Then she changed her mind...!!
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
B
I get an e-mail every month reminding me that X amount will be charged to my credit card. If I see it go up I get on chat or pick up the phone. But I also remember that my year is up in December.
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
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Jimbo
yea i don't understand WHY, like you I get a notice each month. Mine is also up in December.
You get an email every month to let you know they are billing you for the next month.
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Foxbat
Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango💃🏽

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.
Jimbo
Mrs. Foxbat reminded me it's that time of the year to do the Cancel Tango💃🏽

The A.I. agent appears to be better than in the past. It got to the acceptable price quicker than previous years, no human operator involved. $5/mo and I still have over $50 in SiriusXM credit from my FordPartner benefits.
I forgot you can pay that with Ford Pass points, I won't be due again till Feb, but I'll have to remember to try it ... Not sure what needs to be done, but I do have a substantial amount of points currently.
S
Is That why you keep SXM ??? :biggrin
when i say cancel. they give the moon and stars!!! iv'e gotten free radios and a free month once since it was my bday ;).
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osu1991
Pub Member / Supporter
Last reply · posted in The Chit Chat Club

The number-one US state for EV growth, according to the June 22 Yardi report?
Oklahoma.


:eek


It has no ZEV mandates and "minimal" incentives, Yardi says, but also has cheap electricity, high multi-car household rates (so, for example, a non-Lightning Ford F-150 pulls their trailers), and a consumer base willing to switch.
113 Replies · 931 views
meStevo

Never realized that Tesla is losing to BYD at manufacturing too, which IMO is Tesla's biggest accomplishment and area of innovation. Nice writeup about the state of play and how we got here though. I have no faith that we're moving any productive direction though sadly, most changes and efforts feel reactionary rather than rooted in making use of the time being bought by tariffs, with few exceptions.

So: how are the cars so cheap, and what is being cut to get there? The best public accounting comes from the Rhodium Group, which compared BYD, Geely, and Leapmotor against Tesla's Chinese operation, a fair comparison because it removes labor costs and shipping from the equation entirely. Their estimate is that BYD builds a car for about $4,700 less than Tesla builds a Model 3 in Shanghai, roughly 15 percent of the Model 3's price. The breakdown is the interesting part. Direct government grants account for about $292 per vehicle, which is 5 percent of the gap. The biggest single factor is vertical integration: BYD makes about 80 percent of its top-tier components in-house, against 37 percent for Tesla, and that eliminates roughly $2,369 per vehicle in supplier markups. Lower overhead, meaning cheaper engineering talent and administrative cost spread across enormous volume, accounts for another $1,719. And BYD pays its suppliers on 155-day terms, against Tesla's 60, which is worth about $214 per car in float. When people say the Chinese advantage is subsidies, the per-vehicle number says otherwise. When people say it is slave wages, the Tesla Shanghai comparison says otherwise too. The advantage is mostly that BYD decided, twenty years ago, to make its own batteries, its own motors, its own power electronics, and its own semiconductors, and Western automakers decided the opposite.​
harshness
The EV company to watch out for is SAIC. They seem likely to take over Government Motors at some point.

GM originally struck a JV deal with SAIC to gain access to China. Now SAIC has taken China back with the substantial library of technology GM shared and they're looking to export to Mexico, South America, the Middle East, and Asia-Pacific.
osu1991
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harshness
If it weren't for the sky-high electricity prices...

Of course, the real scare with Winter coming is the insane cost of heating oil.
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5553 Replies · 460694 views
Bobby
Regular$5.999​
Premium$6.399​
Diesel$7.999​
at Costco, Rohnert Park.​
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dishstaller
Regular$5.999​
Premium$6.399​
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.

Last night it was about $4.17 gas, $6,19 diesel.
harshness
Odd that out there, Prem is only 40 cents higher. Here it's a full dollar more.
On the West Coast, a 40-cent differential is common. It used to be 30 cents before the prices rose above $3.

A "full dollar more" sounds like it may be boat gas (non-alcoholic), which is a whole different discussion.
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Foxbat
Here in Indiana, the difference between Regular and Premium is usually a dollar, but some charge even more:
1792374072446.webp
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dishstaller
A "full dollar more" sounds like it may be boat gas (non-alcoholic),
Both non-ethanol and prem run about the same....buck more. When we were up in TN it was a buck more up there as well.
harshness
In Oregon, our premium boat gas is about a dollar more than our corn premium. Several stations only offer the non-corn premium grade.