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AT&T runs First Net which was set up so first responders have a signal almost everywhere, which is the case around here and up and down the east coast when I've been traveling. In my experience T-Mobile has the fastest network but patchy coverage while Verizon has a slow network and also patchy coverage as well. We also have a iPhone on T-Mobile and one on Mobile-X which uses the Verizon network, so comparison is easy.

JSheridan said:

AT&T runs First Net which was set up so first responders have a signal almost everywhere, which is the case around here and up and down the east coast when I've been traveling. In my experience T-Mobile has the fastest network but patchy coverage while Verizon has a slow network and also patchy coverage as well. We also have a iPhone on T-Mobile and one on Mobile-X which uses the Verizon network, so comparison is easy.

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I did a 2500 mile round trip road trip a few weeks ago, there were a handful of places where Verizon had service and I had nothing on FirstNet. Most notably in the backwoods of Kentucky and Tennessee. Those same places I had no service on T-Mobile either. In populated areas, like the Lexington metro and Knoxville metro AT&T not only had great coverage, better than Verizon and T-Mobile generally, they have n77 everywhere. I hit 1.2 Gbps or higher pretty much everywhere, beating out the other two. That is the exact opposite here back in Western NY. Very little n77 on AT&T here and T-Mobile always rockets to 1.5 Gbps or higher.

As far as I know, there is no AT&T tower in my town. The tower I connect to when I'm outside, no service indoors, is one about 4.5 miles north of me in a different town, I can barley latch on to band 12, not 14. It's LTE only but when near that tower I exceed 200 Mbps which is phenomenal for low band LTE, but T-Mobile and Verizon have mid band on the same tower, and i'm well over a gig.

I'm looking forward to the n14 conversion and deployment of n79/4.9 GHz. Since AT&T can't sell their home internet service in NY State, I don't expect big things from them besides the enhancements to FirstNet.

EarDemon said:

... Since AT&T can't sell their home internet service in NY State, I don't expect big things from them besides the enhancements to FirstNet.

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We're in NY and we can now. We're an AT&T retailer and have been selling AT&T Internet Air for a few months. It's $35 a month if you're an AT&T post paid subscriber, $55 a month if you're not a subscriber.

JSheridan said:

We're in NY and we can now. We're an AT&T retailer and have been selling AT&T Internet Air for a few months. It's $35 a month if you're an AT&T post paid subscriber, $55 a month if you're not a subscriber.

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The AT&T Internet that everyone has access to is AT&T WorldNet aka att.com which is the same backbone created in 1994 that is a joke. AT&T has 3 Internet tier 1 backbones. AT&T Global Network Services formerly IBM Global Network Services (prserv.net) and AT&T Emerging Network Services, formerly (CERFNet (California Educational and Research Foundation Network) that was part of NSFNet (National Science Foundation Network). AT&T WorldNet has always been a inferior and not the same quality as the other two which are highly respected.

Almighty1 said:

The AT&T Internet that everyone has access to is AT&T WorldNet aka att.com which is the same backbone created in 1994 that is a joke

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JSheridan is referring to ATT's (relatively) new 5G cellular home internet.

comfortably_numb said:

JSheridan is referring to ATT's (relatively) new 5G cellular home internet.

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Thanks, that's exactly right. AT&T wired or fiber is not around here. Unfortunately this is Verizon country.

JSheridan said:

Thanks, that's exactly right. AT&T wired or fiber is not around here. Unfortunately this is Verizon country.

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AH! Soon to be StarLink country!

QCI = Quality of Service Class Indicator.
The lower the number the better.

Each provider makes up their own QCI structure. It's generally first responder, post paid, pre paid, MVNO in that order from highest priority to lowest, but there are a ton of caveats and scenarios. As far as I know, there is nothing definitive put out by the providers themselves on this, only what people have been able to piece together. Basically outside of First Responder plans, the more you pay the higher priority you have. There's a reason that super cheap plan on an MVNO exists, because you are getting the table scraps and a neutered network experience versus those who pay more. You get what you pay for. T-Mobile implements network slicing for Business Plans and T-Priority, which is a whole different topic.



View: https://www.youtube.com/watch?v=E-NzUxAkE1g

I have a TMO Business account and (supposedly) get QCI 6 on my data-only lines, which is better than USM. I also get access to Passpoint, which is WIFI in large venues. For instance I was at a charity gala at a big casino resort last night and my TMO line automatically logged into Passpoint. That's something you only get on postpaid AFAIK.

For USM I'm using "Verizon towers," and that's my primary voice line, so QCI doesn't matter as much. For my primary voice line I need coverage and dependability, not fast data.

Being able to utilitize dual esims makes all this possible.

EarDemon said:

Basically outside of First Responder plans, the more you pay the higher priority you have. There's a reason that super cheap plan on an MVNO exists, because you are getting the table scraps and a neutered network experience versus those who pay more.

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That's certainly what the Big 3 want you to believe. I was on Verizon postpaid for decades on QCI 8, which is the best you can get on a non-Firstnet consumer plan. I'm now on USMobile Starter Unlimited Warp (Verizon) for $22.50 month.........on QCI 8.

navychop said:

AH! Soon to be StarLink country!

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Starlink Mobile or SpaceX Mobile maybe?

Yes.

rvvaquero said:

That's certainly what the Big 3 want you to believe. I was on Verizon postpaid for decades on QCI 8, which is the best you can get on a non-Firstnet consumer plan. I'm now on USMobile Starter Unlimited Warp (Verizon) for $22.50 month.........on QCI 8.

View attachment 195540

View attachment 195541

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Looks like you get deprioritized after 70 GB of data on that plan, it's now QCI 9 and only 10 GB of hotspot data. If that works for you, that is great.

However as a data hog, I would not be willing to live with those restrictions for a primary or secondary line. I do well over 100 GB per month on both T-Mobile and FirstNet, plus the hotspot usage. Verizon is a a play line for mmWave and sniffing out SA 5G.

What US Mobile is doing is very impressive, if I was a normie and cost was an issue I might consider it. Google announced they have added a second provider back to Fi, they haven't confirmed if it's Verizon or AT&T, but everyone seems to think it's VZ, so US Mobile is getting a semi competitor.

mheisen said:

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

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I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

Almighty1 said:

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

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I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

mheisen said:

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

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Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.

jsmit86 said:

If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.

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Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:

• • TCP Port 80 – HTTP communication
  • TCP Port 443 – HTTPS secure communication
  • TCP Port 5678 – Neighbor Discovery / Device Sync
  • UDP Port 80 – Alternative streaming/network data
  • UDP Port 443 – Alternative secure media streams
  • UDP Port 5678 – Remote pairing and network discovery

Critical Network & Security Considerations

• • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
  Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.
  
  The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.
  
  
  ​

Almighty1 said:

Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:

• • TCP Port 80 – HTTP communication
  • TCP Port 443 – HTTPS secure communication
  • TCP Port 5678 – Neighbor Discovery / Device Sync
  • UDP Port 80 – Alternative streaming/network data
  • UDP Port 443 – Alternative secure media streams
  • UDP Port 5678 – Remote pairing and network discovery

Critical Network & Security Considerations

• • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
  • Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.
    

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This was for port settings for the switch, not the router.

Originally was recommended to use EDGE vs. Infrastructure, but had to change that back to Infrastructure.

Had to leave STP (Spanning tree protocol) ON, but disable BPDU guard, and also had to disable Non-STP loop protection.

The previous settings were flagging normal dish system packets as a data loop, and fully blocked that port on the UniFI Pro Max 16 POE switch.

These were specific to my managed switch, and may not apply to the OP's issue.

jsmit86 said:

This was for port settings for the switch, not the router.

Originally was recommended to use EDGE vs. Infrastructure, but had to change that back to Infrastructure.

Had to leave STP (Spanning tree protocol) ON, but disable BPDU guard, and also had to disable Non-STP loop protection.

The previous settings were flagging normal dish system packets as a data loop, and fully blocked that port on the UniFI Pro Max 16 POE switch.

These were specific to my managed switch, and may not apply to the OP's issue.

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Yes, a switch unlike what the consumer calls a router does not use NAT (Network Address Translation. There could be other settings in the router itself that may have a effect as well. A router does contain a Layer 2/Layer 3 switch as well. A Managed switch does contain a Layer 2/Layer 3 router as well, just not the NAT type of router.

I have both HP/Aruba and Cisco Managed 1GBit and 10Gbit switches and never had any of the issues mentioned as my modem goes into the switch first while the router(s) all are connected to the switches. As for the OP, until we know his configuration and whether it ever worked with the Hopper Plus or without the Hopper Plus and just the Hopper 3 only, it would be hard to know where the issue lies since it could be a issue with the provider, bandwidth or the network hardware configuration among other things.

Almighty1 said:

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

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It worked fine in the past, and continues to have intermittent issues. I am also pursuing my internet provider connection though the tech that came out says the signal is good. I have cleared the cookies and memory in the TV, and I am not sure, other than the normal reboot (soft and hard) procedures for the Hopper 3, what other steps to take. The problem with this kind of issue is having it happen when a tech is monitoring. Intermittent issues are the worst! That's why I asked the original question to see if others were seeing the same type of problem.

mheisen said:

It worked fine in the past, and continues to have intermittent issues. I am also pursuing my internet provider connection though the tech that came out says the signal is good. I have cleared the cookies and memory in the TV, and I am not sure, other than the normal reboot (soft and hard) procedures for the Hopper 3, what other steps to take. The problem with this kind of issue is having it happen when a tech is monitoring. Intermittent issues are the worst! That's why I asked the original question to see if others were seeing the same type of problem.

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No problem for me.

mheisen said:

It worked fine in the past, and continues to have intermittent issues. I am also pursuing my internet provider connection though the tech that came out says the signal is good. I have cleared the cookies and memory in the TV, and I am not sure, other than the normal reboot (soft and hard) procedures for the Hopper 3, what other steps to take. The problem with this kind of issue is having it happen when a tech is monitoring. Intermittent issues are the worst! That's why I asked the original question to see if others were seeing the same type of problem.

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It would help if we knew the following, who your internet provider is and what exact speed product are you using? Also, what make/model equipment is involved is there between where the internet providers connection and the Hopper 3 + Hopper Plus? As for the tech, they are measuring the signal which only will show the signal quality between your connection and their network. What you do not know is the routing or networks it is using to reach the destination that is streaming the data to you as the issue might not even be with your Internet Service Provider but the actual path it takes for the packets going between you and the destination (DISH) and it is both directions as your equipment will always send back a ACKnowledgement packet to the destination that it has received the packet.

There is no single fixed IP address on the remote end, because a DISH Hopper 3 connects to a distributed mix of DISH-owned infrastructure and third-party cloud/CDN servers depending on what it is doing.

Remote IP Ranges by Traffic Type

• DISH Core Infrastructure & Relay Servers. DISH Network Corporation operates under AS13996, which owns roughly 3,328 IPv4 addresses. Control traffic, authorization, guide data, and Dish Anywhere relay handshakes commonly route through DISH's primary 66.170.240.0/20 block (such as 66.170.240.x through 66.170.252.x) and 67.214.63.x.
• On Demand (IPVOD) & Signal-Loss Streaming. Actual video streams for DISH On Demand and internet fallback do not come from a single static IP. Instead, they are delivered dynamically via major Content Delivery Networks (CDNs) like Akamai, Amazon CloudFront/AWS, and Fastly, meaning the destination IPs rotate frequently based on your geographic location and ISP routing.
• Built-in Third-Party Apps. If you are streaming through apps on the Hopper 3 or Hopper Plus (such as Netflix, YouTube, or Prime Video), the receiver connects directly to those respective providers' CDN edge servers.

As for what else you can try, what hard procedure are you speaking of? If it's hitting the reset button, that does not turn off the power to the circuits so there will still be some in the NVRAM. What you need to do is hold down the "power" button on the Hopper 3 itself for 20-30 seconds, this is the same thing as pulling the power cord and plugging it back in but without needing to do it as it Forces a Complete Memory Flush, Holding the physical power button down continuously for 20 to 30 seconds acts as a hard system interrupt. It completely discharges the residual voltage from the internal capacitors and forces the motherboard to drop all temporary system states and cached background logs before the software can write a persistent safety checkpoint. When you hit reset or do the menu reboot, it instructs the Linux operating system to save its active state to the NVRAM so it can resume whatever it was doing upon startup. Try that to see if it makes a difference but if you already did the power cord pull, then it shouldn't.

Don't Look Back - Boston

Don't Tell Me You Love Me - Night Ranger

Tell Me 'Bout It - Joss Stone

Tell Her About It - Billy Joel

Let's Talk About Me - Alan Parsons Project

Bagel and cream cheese. Coffee.

French toast, sausage and eggs at the diner across the street from the dealer after I turned in my leased EV9 this morning

Potato and egg burrito smothered with green chile sauce and cheddar. Coffee.

Croissant with soft honey butter and jam with strawberries and blueberries. Coffee.

Sometimes biscuits and gravy with a mug of coffee is all I want.

IF they had made the cyber truck more like a conventional truck, more would have bought it. There is a REASON trucks all have a very similar layout....it's what people want AND it serves the purposes those of us who have a truck needs.

dishstaller said:

There is a REASON trucks all have a very similar layout....it's what people want AND it serves the purposes those of us who have a truck needs.

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As it is, most consumers buy trucks as comfortable transportation rather than commercial utility. The Cybertruck approach to that goal was way out in left field. It turned out to be more of an austere sedan with awful daily-driver attributes (visibility, parking). The expectations regarding truck durability were dashed early on.

harshness said:

As it is, most consumers buy trucks as comfortable transportation rather than commercial utility.

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Not around these parts.....we buy trucks and USE them as trucks. I DO, however, know what you mean. Got a friend who is a banker and has owned trucks for years....the paint in the back bed always looks showroom new. You could take one look in the bed of mine and you would instantly say "yep.....this is used as an actual truck".
I had to drop by Lowes last night and parked beside a Ford Lightning. I couldn't help but look in the bed, because that is how I gauge how it's used, and boy was that thing shiny....not a scratch. However, around here I don't see anyone buying an EV truck to actually use as a truck primarily due to range under heavy load.

dishstaller said:

Not around these parts.....we buy trucks and USE them as trucks. I DO, however, know what you mean. Got a friend who is a banker and has owned trucks for years....the paint in the back bed always looks showroom new. You could take one look in the bed of mine and you would instantly say "yep.....this is used as an actual truck".
I had to drop by Lowes last night and parked beside a Ford Lightning. I couldn't help but look in the bed, because that is how I gauge how it's used, and boy was that thing shiny....not a scratch. However, around here I don't see anyone buying an EV truck to actually use as a truck primarily due to range under heavy load.

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I have a Truck, I use it as a Truck as well as Comfortable Transportation ... I don't Need it as a Truck all that often, but when I do, I know its there and its a comfortable as a car that I would otherwise own.

I initially bought the Truck because I can now see Over or Thru most other Vehicles ...
It got so tiring being behind traffic on the expressway and not being able to see at all ... and Every family has to have an SUV ...

Now being in my Truck I can See whats happening with traffic.

Jimbo said:

I initially bought the Truck because I can now see Over or Thru most other Vehicles ..

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Last year I drove my Mom to see a friend in Tallahassee and we took my truck. She was very impressed with how well it rode and, like you, she LOVED being up high and being able to see over other vehicles.

For those of you who use a truck to haul things, especially lumber, you should look into adding a Bed Slide. I can easily carry 12 ft lumber with no issues. And if I'm carry bags of concrete, it makes it very easy to load because you slide it out, load up and then slide it back. The model I went with can handle 1,500 lbs.

dishstaller said:

Last year I drove my Mom to see a friend in Tallahassee and we took my truck. She was very impressed with how well it rode and, like you, she LOVED being up high and being able to see over other vehicles.

For those of you who use a truck to haul things, especially lumber, you should look into adding a Bed Slide. I can easily carry 12 ft lumber with no issues. And if I'm carry bags of concrete, it makes it very easy to load because you slide it out, load up and then slide it back. The model I went with can handle 1,500 lbs.

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I'm probably a 70% ride, 30% Truck specific ...
A Slide you you have would be great if I was on the 70% work truck side ... great idea btw.

edit:
I would get more use out of a pair of light weight folding ramps, about 10 ft long, for getting the Snow Blower or Lawn mower into the bed.

Jimbo said:

great idea btw.

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This is the model I bought

Now I did take off that front bar so I could leave the bed extended when I loaded lumber.