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jbirdbuc

Last reply Aug 4, 2006 · posted in DIRECTV General Forum

THANKS to local installer

Hello,

Wanted to post about a recent bad experience with direct tv service. For about 1-2 months my signal is pixelated or is lost. I thought it was a tree, did some trimming still did not fix it--finally decided to call direct tv. They told me someone would be here last thursday between 1-5pm. No one showed or called. I called Friday and they gave me a partial credit (I was being charged $50 for service call) and tried to get a technician out that day, technician call late friday and apologized said he never got the call. Asked me if I would be home sat morning, told him yes--he said he would be there between 8-10am, he never showed up or called (I did not record his phone number...)

I was beginning to wonder if direct tv service was ever going to show up. So I called my local installer that installed the system in Feb 06. Talked to the owner and he explained that everything goes through direct tv, etc. I then explained to him what was happening and I knew that he charged $75 service charge. I told him I would gladly pay it because direct had wanted to charge $50. He apologized for everything and said for the $75 service call he would make it right, swap parts if needed and not charge for parts. He came out the very next day and said it was off a little bit (probably wind) but also moved the dish to avoid ANY trees or obstructions in the future. I now have 90++ on all signal strengths--I gladly paid the man $75. The extra $25 got the job done right and I did not have to wait forever on direct.

I called retention dept, cancelled all service orders and told them I had wanted sunday ticket but explained my troubles. Here is the deal I got:

Sunday ticket for $180 (waved first payment at $229)
$15 off bill for 6 months ($90)
free showtime/starz for 3 months

Probably not the best deal, but I am happy. I will also use my local installer for all service in the future. Sometimes you get what you pay for, sorry to hear local guys don't get to service as much for direct anymore.

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grydlok

Aug 4, 2006

stevo/65 said:
Thats right ...He was suppose to "not" charge for a service call if it was
an install that was at fault 'Wind included" as install related prob.

If you had roofers come out and messed with the dish while they
replaced your roof and never could get signal back...then he could charge you 75$

But if you are happy with service now, then good for you :up

______________________

You know I thought that was strange, It should have been let me take a look at it for free.

jbirdbuc

Aug 4, 2006

grydlok said:
You know I thought that was strange, It should have been let me take a look at it for free.

You know I agree about the $75 charge. I think he should have done it for free, but there are some trees that were close to it (remember I trimmed some branches...)the tree may have caused the damage--the dish was off just a little bit, so who knows. I may have pushed the issue of service if he just moved it slightly but I agreed for him to move the dish on the roof. Also, he came out AFTER hours the next day to fix. Remember direct was charging $50 and 3 days of waiting and no one showed up. I was pissed to say the least. I know direct knocked the price down to $30, but I had no idea if anyone was going to show up and they had pushed my service call to two weeks out. I wanted it fixed asap.

I will say this the installer told me ahead of time how much it would cost, he encouraged me to get the service plan, he also encouraged me to keep calling direct tv. My house has alot of trees and we have lots of storms in the spring/summer, so anything is possible to have happened. I think the problem is that direct tv subs out service and doesn't allow the installers to comeback and fix.

I knew the cost upfront and agreed to pay it, so if its my fault so be it, but it got fixed. And again he came after hours.

Doctor Bob

Aug 4, 2006

Congratulations jbirdbuc!!! You know, there are just too many whinners in the world and on this Forum, that really don't have a thing to gripe about, but you stood up like a Man, and admitted that you knew up front, what the deal was!!!

What a great witness you are, to what is real!!! My hats off to you for that!!!

Again Congratulations, for being honest and "NOT WHINNING"..... RONTGLMAO, at the rest of the "World of Whinners", because they just couldn't get you to "Whine" with them...!!!

stevo/65

Aug 4, 2006

jbirdbuc said:
You know I agree about the $75 charge. I think he should have done it for free, but there are some trees that were close to it (remember I trimmed some branches...)the tree may have caused the damage--the dish was off just a little bit, so who knows. I may have pushed the issue of service if he just moved it slightly but I agreed for him to move the dish on the roof. Also, he came out AFTER hours the next day to fix. Remember direct was charging $50 and 3 days of waiting and no one showed up. I was pissed to say the least. I know direct knocked the price down to $30, but I had no idea if anyone was going to show up and they had pushed my service call to two weeks out. I wanted it fixed asap.

I will say this the installer told me ahead of time how much it would cost, he encouraged me to get the service plan, he also encouraged me to keep calling direct tv. My house has alot of trees and we have lots of storms in the spring/summer, so anything is possible to have happened. I think the problem is that direct tv subs out service and doesn't allow the installers to comeback and fix.

I knew the cost upfront and agreed to pay it, so if its my fault so be it, but it got fixed. And again he came after hours.

As long as you are happy with service then good for you

You got problem solved asap.
You would have gone thru alot of headaches if you waited for D*
to fix

______________________

stevo/65

Aug 4, 2006

Doctor Bob said:
Congratulations jbirdbuc!!! You know, there are just too many whinners in the world and on this Forum, that really don't have a thing to gripe about, but you stood up like a Man, and admitted that you knew up front, what the deal was!!!

What a great witness you are, to what is real!!! My hats off to you for that!!!

Again Congratulations, for being honest and "NOT WHINNING"..... RONTGLMAO, at the rest of the "World of Whinners", because they just couldn't get you to "Whine" with them...!!!

Sometimes you make me wonder if you have a screw loose
and there are times you actually make sense
but the above quote you are not making any sense "to me"
the guy knew he should have had a service call at no charge
but paid to get fix anyways ....and yes it should have been
at no charge , retailers like your self know this

"NOT WHINNING"..... what are you talking about ?
Who is WHINNING..?....You

RONTGLMAO

______________________

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SuperDish_Fan23

Last reply 6 minutes ago · posted in DISH Network Support Forum

Its crazy how the ViP922 is so rare for no reason.

Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!

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HipKat

Monday at 8:55 AM

I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.

Reactions: scoob83, Foxbat and charlesrshell

AZ.

Monday at 9:02 AM

Well if it is because of reliability that wouldnt shock me.I went through 5 or 6 of them in little over 2 years. I loved the Sling when it worked! Saved lots of money having it in the day. That was probably 15 or 16 years ago?

Reactions: MikeD-C05 and charlesrshell

telstar_1

Monday at 1:22 PM

HipKat said:
I think they were more of a transitional receiver bridging the VIPs to the Hopper. They were a PITA to install and were buggy. Personally, I thought at the time that they were the best receiver out there. The versatility of the VIP's with the new Hopper GUI and, by far, the coolest-looking front plate and lighting.

I don't recall that they came out just before hopper, but rather that they came out even before 722. Or could be thinking of 921.

As to the title pf the post, "rare" does not necessarily mean valuable or desirable.

Reactions: MikeD-C05, Mr Tony and charlesrshell

Nominal

Monday at 4:30 PM

telstar_1 said:
I don't recall that they came out just before hopper, but rather that they came out even before 722. Or could be thinking of 921.

As to the title pf the post, "rare" does not necessarily mean valuable or desirable.

You are thinking of the 921. The 922 was the first DVR with Sling functionality built in (that was eventually disabled along with the Sling Adapter for the 722s and the 1st Hopper because they relied on now-defunct Adobe Flash technology). With the bugginess described by others and the removal of its marquee feature (Sling) the 922 faded into obscurity once the Hopper 2 with built in Sling was released and they finally made the concept into a fully functional product.

Reactions: MikeD-C05, HipKat and charlesrshell

dishdude

Monday at 5:05 PM

I had one, the front panel lighting was cool, the menus were fresh and a lot more modern looking than the ViPs. However, it was very buggy and the Sling functionality just didn't work well - I think it was due to internet speeds at the time. I think I had to pay $40 for the Sling app on my phone iirc.

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MikeD-C05

6 minutes ago

dishdude said:
I had one, the front panel lighting was cool, the menus were fresh and a lot more modern looking than the ViPs. However, it was very buggy and the Sling functionality just didn't work well - I think it was due to internet speeds at the time. I think I had to pay $40 for the Sling app on my phone iirc.

I had both the 921 and the 922. I used to buy them from DishDepot.com in Florida and trade in my older owned receiver towards the newest receiver. The 921 was a reboot receiver and the sling part was hit or miss. I look back on all those receivers I paid for over 25 years and I think it was just TV. If I had that money back now I would be lot richer. My Owned Hopper 3 is sitting in a drawer in my office not being used.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply 19 minutes ago · posted in The Chit Chat Club

You can't even trust the cost per ounce info in grocery stores anymore

I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.

View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share

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Jimbo

Today at 9:23 AM

dishstaller said:
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.

View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share

Walmart isn't the only one ...

Juan

Today at 11:17 AM

dishstaller said:
I'm surprised Walmart hasn't banned this guy from all of their stores. He has been on their CASE the past few months.

View: https://www.youtube.com/shorts/f3zr37ekgKM?feature=share

When walmart set a price...they weigh the container and the product...the product label only shows the weight of the product...I am sure if you brought your own plastic baggies to bring the product home you could get the cheaper price

harshness

Today at 11:18 AM

Jimbo said:
Walmart isn't the only one ...

I've been seeing this more and more on Amazon. Sometimes it seems there is no way they could have arrived at the number.

What rankles me even more is Costco changing units of measure between similar products, so you have to convert them to compare prices.

dishstaller

Today at 11:47 AM

Juan said:
When walmart set a price...they weigh the container and the product...

Then they are stupid. Everyone knows that the price per ounce should be the price per ounce of actual product.

b4pjoe

34 minutes ago

Meat with a bone in it. It contributes to the weight.

harshness

19 minutes ago

b4pjoe said:
Meat with a bone in it. It contributes to the weight.

Bone-in is a well-known and often prized attribute. Adding the tray and the film isn't right.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 11:42 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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sdfntx

Today at 9:36 AM

Love Every Little Thing About You - Gallery

gms49ers

Today at 10:40 AM

Where's My Thing? - Rush

harshness

Today at 11:08 AM

I Don't Wanna Miss a Thing - Aerosmith

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Bobby

Today at 11:20 AM

Good Golly, Miss Molly - Little Richard

Reactions: gms49ers

dishstaller

Today at 11:42 AM

Little Miss Dangerous - Ted Nugent

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dfergie

Staff member HERE TO HELP YOU!

Last reply Today at 11:26 AM · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5561 Replies · 461000 views

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harshness

Sunday at 11:30 AM

I wonder if California is getting into the Winter formula.

harshness

Yesterday at 5:32 PM

harshness said:
I wonder if California is getting into the Winter formula.

It turns out I was justified in my suspicion.

Gavin Newsom somehow authorized the temporary move of the distribution date of the Winter blend to September 28th.

Foxbat

Yesterday at 8:39 PM

harshness said:
It turns out I was justified in my suspicion.

Gavin Newsom somehow authorized the temporary move of the distribution date of the Winter blend to September 28th.

Does that raise, or lower, the overall price? Our State Government has been doing everything it can to minimize the impact of the current situation and put a freeze on the State Taxes on fuel sales at the pump. That's why we're still under $4.00/gal. while across the border in Michigan it's much higher.

Bobby

Yesterday at 9:05 PM

Foxbat said:
Does that raise, or lower, the overall price? Our State Government has been doing everything it can to minimize the impact of the current situation and put a freeze on the State Taxes on fuel sales at the pump. That's why we're still under $4.00/gal. while across the border in Michigan it's much higher.

Winter blend is cheaper than Summer blend.

Reactions: dishstaller and Foxbat

Bobby

Today at 11:21 AM

Regular$5.839
Premium$6.299
Diesel$7.999
at Costco, Rohnert Park.

harshness

Today at 11:26 AM

Foxbat said:
Does that raise, or lower, the overall price?

Winter blend is reportedly 10-30 cents cheaper, but I would point out that prices have dropped as much as 62 cents at RP.

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reubenray

Today at 11:19 AM · posted in DISH Network Support Forum

Dish vs Streaming Apps?

Every time my Dish contract comes up I weigh the options of keeping Dish or switch to streaming. Right now I can watch/record the OTA channels vis my HDHomerun. I also can stream CBS and NBC via the Paramount+ and Peacock apps. What I would need to find is how to watch the Food Network, HGTV, Syfy, USA, Hallmark channels, Great American Family, Lifetime channels plus a few more with an app or two. My current Dish bill is $118, so I should be able to get a few apps for a lot less.

Any suggestions? I would want the best picture quality and audio quality I could get.

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Former member 209992

Last reply Today at 11:18 AM · posted in SatelliteGuys Support Center

Site is slooooow

For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.

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Scott Greczkowski

Saturday at 3:21 PM

Ok checked it out and for some reason the web server (NGINX) tried starting before the DNS resolver fully loaded. This is why it worked when I rebooted the machine.

Thanks to ChatGPT it had me change the NGINX config to prevent this from happening again.

With that said I can't prevent the ISP from doing emergency upgrades which was the cause of all of this.

Reactions: long_time_Dish, Foxbat, FTA4PA and 1 other person

navychop

Saturday at 3:39 PM

Nature will develop better idiots.

Reactions: charlesrshell

TRG

Saturday at 4:19 PM

navychop said:
Nature will develop better idiots.

God help us.

Reactions: FTA4PA and charlesrshell

Scott Greczkowski

Monday at 11:15 AM

I guess this is what the downtime was about.

Reactions: long_time_Dish, Foxbat, Bobby and 3 others

Scott Greczkowski

Today at 11:18 AM

Just a heads up... I just patched our PHP to close the major PHP exploit announced this morning.

Now on PHP 8.4.27 (cli) (built: Oct 20 2026 00:00:00)

Reactions: RaiderPower, dishstaller, FTA4PA and 1 other person

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Booredatwork.com

Today at 10:52 AM · posted in BooredAtWork.COM

iPhone Duo Folio Kickstand Case!

Time for another AWESOME video from BoredAtWork!

View: https://www.youtube.com/shorts/RTpsyCQSAgA

Direct YouTube Link - iPhone Duo Folio Kickstand Case!
Booredatwork.com Website
Booredatwork on Facebook

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Gary Toma

Staff member Pub Member / Supporter Cutting Edge

Last reply Today at 10:40 AM · posted in DIRECTV Technical Resources Forum

DIRECTV Transponder Map ~ Data 10/14/2026

The TPN Map Excel Presents all DIRECTV Channels:

National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)

Additional tabs provide:

OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders

Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions

DIRECTV_TPN_Map_261014.xlsx 1,874 KB

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KyL416

Yesterday at 2:37 PM

WCWW/25 CW South Bend and WBKP/5 CW Marquette are now testing on the stream server. These are both already available on satellite.

Now live in the satellite guide:
663-2 PISTONS (663-1 is likely being reserved for an overflow feed of Detroit Sportsnet, if there's a 2027 MLB season)
675 THUNDER
693 CLIPPERS

Reactions: Mr Tony

doctor J

Today at 7:22 AM

DirecTV Satellite Transponder Updates for Oct 21 2026

Comparison of Transponder Data for Oct 21 2026 vs Oct 14 2026:

No changes in system tables for any transponder tuning parameters.

Changes to the use of defined transponders:

1 Transponder cleared of all Streams::
Net 10 TID 126 Beam NAT is a National Transponder on D11@99cb, TPN 3

1 Previously unused Transponder with current APG records::
Net 15 TID 15 Beam NAT is a National Transponder on D12@103ca, TPN 16

Stream (PID) counts:

LIVE Streams	National		Spot Beams
	Count	Change	Count	Change
4K	4
HD	264	2	1449
SD mpeg4	145		194
SD mpeg2	433
RB
Audio	89
Push	26
Slate	19		1

TEST Streams	National		Spot Beams
	Count	Change	Count	Change
4K
HD			1
SD mpeg4
SD mpeg2
RB
Engr Work	38	-2

The PID count Excel workbook provides much more count detail.

Newly updated tables of Streams on each transponder are available in the DataDigesters TPN Grids

More details of changes in individual channels will follow in the Weekly Analysis
and Gary Toma's Domestic TPN Map Excel files

NBA Updates
Weekly Analysis soon
Enjoy
DataDigesters

doctor J

Today at 7:23 AM

weekly Analysis for 10/21/2026:

Weekly_Analysis_261021.xlsx 16 KB

KyL416

Today at 7:25 AM

HAWKS, HORNETS, GRZZLIES, HEAT, MAGIC, CAVLIERS, TWOLVES, BUCKS, PACERS and SPURS channels have also been added, however they are pointing to a TV Promise slate, which says they are working with DAZN and others to strike a deal for those teams.

Some more TPN swaps

Mr Tony

Today at 10:40 AM

KyL416 said:
HAWKS, HORNETS, GRZZLIES, HEAT, MAGIC, CAVLIERS, TWOLVES, BUCKS, PACERS and SPURS channels have also been added, however they are pointing to a TV Promise slate, which says they are working with DAZN and others to strike a deal for those teams.

Some more TPN swaps

Wait…..
So even though DAZN keeps touting 'only way to see games' if you are a subscriber to Choice (like my stepdad) if an agreement is reached he can see the Wolfies on 668?
I know the Wild are in dispute and a slate is on 668-1.

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Marques Brownlee

Today at 10:32 AM · posted in Marques Brownlee

ASMR iPhone Duo Unboxing

Time for another AWESOME video from Marques Brownlee!

View: https://www.youtube.com/shorts/_4ELeWAgMwo

Direct YouTube Link - ASMR iPhone Duo Unboxing
The official MKBHD Website!
The MKBHD Store

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Booredatwork.com

Today at 10:22 AM · posted in BooredAtWork.COM

iPhone Duo: Is the Bigger Screen Worth It for Games?

Time for another AWESOME video from BoredAtWork!

View: https://www.youtube.com/watch?v=yufu0zgbWZQ

Direct YouTube Link - iPhone Duo: Is the Bigger Screen Worth It for Games?
Booredatwork.com Website
Booredatwork on Facebook