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brandonjp
Last reply · posted in DISH Network Support Forum
Long story short...I've been a DISH customer for a few years, but my service was bundled with SBC services. I love DISH. I hate SBC. So I canceled my SBC services and received a letter about how to separate (or 'unbundle') my DISH account. Everything's been fine, except paying my bill...for some crazy reason (stupid SBC), my account number is screwed up and I can't pay my bill online and have had problems paying my bill by phone...basically, the only way to pay the bill is to write a check and mail it in. Although that's not too painful - I'd just rather be able to pay online like I pay every single other bill every month.

I've called customer service and tech support too many times - every time I have to explain the issue over again and get some kid who thinks they can solve all my problems only to tell me that the only way to fix it would be to cancel my account and sign up again. So yesterday I called to cancel my account (set to cancel next Friday). THEN they tell me that basically it'll cost me extra to sign up (because I'll have to pay activation and purchase my own equipment) unless I wait six months, because I'll be considered as a 'former customer' and not a 'new customer' -- ("This is based on company policy." she said via email)

So here're my questions....(sorry about the lengthy intro)....

I've got the DVR - 522 receiver right now and it's fine - actually I love it. I love the DVR features, the DISH Pass and the interface. Even though I'm fine not upgrading, if I do buy my own equipment, which units should I look at? I'd like to keep at least the 100gb disk space (more would be better) and I wish there was a way to digitally transfer things off the receiver to my computer (via USB, FireWire or something). I'm not doing HDTV and right now I've only got the top 60 pacakge. Any suggestions on a good receiver?

Secondly, the Dish Pass is one of my favorite features - I've heard talk about lawsuits with DISH and TIVO about the DVR functions - is there a chance that the price will go up for Dish DVR service or a chance that certain DVR features might go away for Dish customers in the near future?

Thanks for your help guys!
--bp
1 Replies · 1525 views
S
I don't have an answer for you, just some things to consider.

It sounds like you are not currently a Dish customer, but a SBC customer and just sending the Dish part of your bill to Dish; both before and after cancelling your bundle.

I wouldn't be suprised if you weren't leasing your equipment through SBC or their affiliate.

I've seen a few posts where people were told to ask for the "retention department" and tell them you are ready to scrap Dish because.....
And likewise, I've seen where some have gotten favorable results by emailing the CEO at Dish.

Maybe someone will respond with the email address for the CEO.

I would tell you to play Russian Roulette with the CSR, but you have already called too many times and its not working. Maybe ask for a Supervisor as soon as someone comes on the phone, but I think now just skip to the retention department.

If you were a customer through SBC, then you should be a new customer to Dish. Before calling anyone, check out the deals they have for new and existing customers on their web site or the web sites of retailers, decide what you want (maybe with a commitment or not) and then DEMAND they make your life easier, or you will be a new customer, but at DirecTV.

I like the ViP622. Some wish it had a 2nd OTA (ATSC) tuner, I wish it had a NTSC and/or cable tuner. I'm thinking about a 2nd and maybe a 3rd ViP 622, but am waiting for the TIVO suit to get resolve.

EDIT: Post number 6 in the following thread has the email address "CEO@echostar.com": http://www.satelliteguys.us/showthread.php?t=83443
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
474 Replies · 16856 views
ERSanders
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!
navychop
So you have a MBA?
:devilish
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Juan
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!
I thought it was when Bill Gates stole DOS
dishdude
I thought it was when Bill Gates stole DOS

And Steve Jobs stole the mouse and GUI
ERSanders
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!
Actually I survived despite them for 31 years and two expait assignments. But the quest for the current quarter's profits doomed long term vision, planning and actions.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68799 Replies · 2689361 views
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ClarkGable
Working My Way Back To You - The Four Seasons
dishstaller
Don't Look Back - Boston
harshness
Please Come to Boston - Dave Loggins
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Bobby
Come A Little Bit Closer - Jay and the Americans
sdfntx
Closer to You - Brandi Carlile
J
Last reply · posted in C-BAND Satellite Discussion
Hi guys, is anyone getting any quality on transponder 4135 L 30000 I'm not getting any quality few weeks now.
1 Replies · 154 views
Satfaca
No problem here (in central Europe) with a 10-footer. Do note that 9.4 dB required for the lock.
The mod is DVB-S2 8PSK with FEC 5/6.

4135LH.webp
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5574 Replies · 463271 views
Bobby
Regular$5.299​
Premium$5.859​
Diesel$7.599​
at Costco, Rohnert Park.​
harshness
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.
dishstaller
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").
Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek
harshness
Just curious here.....then why is diesel so much higher out there than it is elsewhere.
California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.
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osu1991
$3.50-$3.52 around Tulsa and $3.45 in OKC
T
· posted in Cable Television and Fiber Providers
The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.
0 Replies · 85 views
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1938 Replies · 302269 views
long_time_Dish
No NASCAR in 4K on Sunday? Bummer...
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Jim5506
No NASCAR in 4K on Sunday? Bummer...
It's on Prime.
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long_time_Dish
It's on Prime.
Ah, ok, thanks!
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Foxbat
The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!
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S
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
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jsmit86
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.
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dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club
Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.

0 Replies · 82 views
KAB
KAB
Pub Member / Supporter Lifetime Supporter
· posted in Movie Talk
Not a bit surprised.

0 Replies · 85 views