Well, I had a tech come out this evening. I was impressed because I was scheduled for service tomorrow between 8 -12, but he called me today (friday) and asked if i was around and if he could just do it now. I of course saidyes.
he came over, and was a very nice guy. he was asking about our house and stuff, so very personable.
turns out 2 things were wrong. one, the dish was way out of alignment. He said the bolts on the dish were loose, which cause the dish to move (obviously).
second, I think it's called an LNB (the white sensor device). One of those evidently were bad.So he replaced that and realigned the dish.
Very happy- He was here for about 20 minutes, and made sure everything worked.