The hard drive on my 522 gave up the ghost the other day. Since I own the unit, I was contemplating replacing the drive myself. I came across a thread where it mentioned unplugging the unit, disconnecting the drive, plugging the unit back in to let the system recognize the driveless unit and the unplugging and reconnecting the drive and plugging the unit back in. It was supposed to force the unit to reinitialize the drive. It did not work for me. Upon reareading the posting, it was for a 721, I believe.
While I was doing this, I noticed that with the ribbon cable disconnected, I was able to watch programming on both tuners, albeit without any of the DVR function.
Oh, I did call customer service, and due to a quirk in how they are billing me on my second receiver, lease fee instead of addl receiver, I was able to get a free replacement by adding the 5.99 DHPP.
While I was doing this, I noticed that with the ribbon cable disconnected, I was able to watch programming on both tuners, albeit without any of the DVR function.
Oh, I did call customer service, and due to a quirk in how they are billing me on my second receiver, lease fee instead of addl receiver, I was able to get a free replacement by adding the 5.99 DHPP.