625 no longer working on 2 tv's (1 Viewer)

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catonite

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Active SatelliteGuys Member
Oct 12, 2005
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I have a 625 receiver hooked up to 2 tv's and it has been working fine for a couple years. All of a sudden last month I noticed that I can't watch the 2 tv's at the same time. The satellite will work if I have one tv turned on at a time. If I turn both on then the last one that is turned on will get a signal error. Both tv's will work if I watch only one. It seems like it isn't a cable issue then if I can get satellite on both tv's, just not simultaneously anymore. Does anyone have an idea? Thanks, Patty
 
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catonite

Thread Starter
Active SatelliteGuys Member
Oct 12, 2005
15
0
I should have been specific. We don't have a seperater. We have 2 seperate feeds coming from the dish and going to the receiver. From there we have seperate lines running from the receiver to the 2 tv's. It is puzzling.
 

KAB

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Sep 20, 2005
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You should try to test the TV2 out with another cable and TV if you can get one close to it.
 

harshness

SatelliteGuys Master
May 5, 2007
16,742
2,801
Salem, OR
Do a System Info and see if you get any errors. It sounds like you are down a satellite tuner.

No need to be plugging and unplugging yet.
 
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tastim

SatelliteGuys Pro
Jul 7, 2008
503
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What you describe is evidence that a Tuner has burned out on your receiver.... but it COULD be the LNB too....

In any case, you need a Service Call to fix this.
 

tempVAdish

SatelliteGuys Pro
Dec 4, 2005
709
0
Temperanceville, VA
I have a 625 receiver hooked up to 2 tv's and it has been working fine for a couple years. All of a sudden last month I noticed that I can't watch the 2 tv's at the same time. The satellite will work if I have one tv turned on at a time. If I turn both on then the last one that is turned on will get a signal error. Both tv's will work if I watch only one. It seems like it isn't a cable issue then if I can get satellite on both tv's, just not simultaneously anymore. Does anyone have an idea? Thanks, Patty

Have you run a check switch or a point dish to see if one tuner is faulty? That would seem to be the first place to check. If tuner 2 shows up w/o signal, fastest trouble shooting technique would be to swap the 2 input cables on the back of the reciever. If tuner 2 still shows no signal, tuner is bad, if signal shows on 2 & not 1, bad cable or switch...
 

harshness

SatelliteGuys Master
May 5, 2007
16,742
2,801
Salem, OR
No need to mash the remote either. Just push the sys info button and wait for a few seconds. The status and signal indicator will tell you if you need to go any further.
 
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