I have been writing embedded software, general purpose and both video and audio digital signal processing, since about 1980, for professional and consumer products. Some of the products were of similar or greater complexity than the 811. My first exposure to HD design was full bandwidth analog back in the early 1980's (Sony).
I understand all about commercial pressures and rushing out unfinished products. That doesn't make it any the more tolerable or acceptable for the consumer. The 811 was not ready for release, end of story. It appears to me to have serious and unfixable hardware problems (some inherited from the 6000 architecture!). Still waiting for Dish to prove me wrong. Let's see what P266 brings.
Cool!! Hope you did not take my response the wrong way.. Just was curious because there have been a number of posts that made statements to simple bugs that have no software/hardware background.
I still think that unless you are intimately involved in the design and have a good understanding of the code base determining what is simple vs. what is hard is at best a informed guess. I work in the upper application levels of system managment and I have more than one experience where what seems like a simple fix is actually a hair ball problem. I am sure you have been there before yourself. I have also from experience had lower level engineers over simplify what goes into application level development at the appliance level.
I agree that rushing out a product before its time is a bad formula. As for the 811, Yes it was not ready for release. You are not going to get an argument from me.
My guess is Dish used the argument... Is it better than the 6000... and the answer they came back with was yes. So they shipped it. That seems to be Diish's design phlosophy in general. Rather than asking the questions is it as rock solid as it can be, they seem to ask if it is as good or slightly better than the box it is replacing.
Personally, I waited for initial reports and then based on what people found made my decision to make the move and get one. I am glad I did and overall I am happy with the unit. Yes it still has some bugs to be worked out and hopefully these are software only. If there are some hardware issues, we have bigger problems.
Below is my list of main issue:
1) General Dark video. both on DVI, component, svideo. On SD and HD content.
2) Continuous loop retrieving guide data. Guide data needs to be acquired then the box is off also so that the user hardly ever sees the getting guide data dialog box.
I know there are more, but these are the two that I feel are the most annoying in my use case. The rest of the defects I run into are minor in nature to me. Like I said.. We all have our tolerance level.