Billing Question

[lacubs]

i paid just $300.00 every month, i want you guys to take a look at my bill see if there any mistakes, i know there at least one but it only $3.00 i don't have a Whole-home-dvr, and i just 1 HR34 just alot packages
thanks

 

[Troch77]

The fact that you have a Genie automatically brings on the whole home fee.

 

[Claude Greiner]

You really need playboy

 

[Claude Greiner]

But seriously your actually doing ok because $10 for advanced receiver, plus the other $10 plus the whole home fee is $23

New customers are charged $25

 

[lacubs]

But seriously your actually doing ok because $10 for advanced receiver, plus the other $10 plus the whole home fee is $23

New customers are charged $25

1, i don't have and whole home, just a single HR34 and 2, been a customer for like 15 years

 

[Jimbo]

1, i don't have and whole home, just a single HR34 and 2, been a customer for like 15 years

Your changed for it regardless as long as you have a Genie ... I get charged it as well and don't use the WH function.

 

[Troch77]

But seriously your actually doing ok because $10 for advanced receiver, plus the other $10 plus the whole home fee is $23

New customers are charged $25

Actually new Customers are charged $15 Advanced receiver fee, and $6.50 receiver/lease fee.
Old customers are Charged $23 and $25 depending on when and how their account is flagged.

 

[Claude Greiner]

Actually new Customers are charged $15 Advanced receiver fee, and $6.50 receiver/lease fee.
Old customers are Charged $23 and $25 depending on when and how their account is flagged.

Yea forgot about that.

The $6.50 for the first receiver is a scam anyways

 

[pattykay]

Actually new Customers are charged $15 Advanced receiver fee, and $6.50 receiver/lease fee.
Old customers are Charged $23 and $25 depending on when and how their account is flagged.

Yea forgot about that.

The $6.50 for the first receiver is a scam anyways

Still, it looks like some set-ups are cheaper with the new customer pricing, even with the added $6.50 fee. For example, with my set-up (a single HD non-DVR) the $6.50 primary receiver fee is being waived, but I have a $10 Advanced Receiver HD fee. New customers would only have the $6.50 fee, not the $10 fee. So the real question is: why can't existing subscribers switch to the new customer fee structure instead of being "grandfathered" with higher fees? "Grandfathering" lower rates would make sense, since that helps ensure subscriber loyalty if they would not be able to get that rate again if they canceled and came back as a new subscriber. "Grandfathering" higher rates just ticks off existing subscribers and creates more churn.

 

[twizt3dsist3r]

You can cancel HD extra and then sign up online for 3mo free, then cancel, then rinse repeat. Saves 5/mo

Sent from my SAMSUNG-SM-G870A using Tapatalk

 

[Bodo Fenrirsson]

The sports packages are what keeps my bill up,but I love my sports.

 

[twizt3dsist3r]

You can also call and ask about promos

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[Bodo Fenrirsson]

You really shouldn't be paying $300.00 for the whole year. It just goes up that high as soon as you start getting billed for NFL ST & NHL CI(in the late summer-fall months). By January next year(2016),it should drop back down into the mid $200.00(I'm speaking from personal experience AND having NFL Sunday Ticket,NHL Center Ice,NBA League Pass,AND MLB Extra Innings,plus Fox Sports Plus. I said I love my sports ).

 

[harrisburgpatv]

You can knock that Premier down easily. Here's my bill:

My Starz and Showtime promos had run out - so I called and they gave it to me again for another 6 months.