Bought an HR44-200 owned, have not received an access card. Ordered, one and a half weeks ago, never showed. Another last Thursday, nothing. My third try and I doubt it's going to be delivered either. Checked the RID number with them and verified it is not leased, it's owned. Several times on the phone to so called premium care and these incompetents can't even email or give me a tracking number. The only bill I get that's more expensive than Directv is my mortgage and I have to put up with this???
Bought an HR44-200 owned, have not received an access card.
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Thats too bad, had you got one from D* it would have came with a A/C.
All this would have been avoided.
True, but in reality, he should have gotten his Access Card quickly from D* without any issues.
I have never had such issues getting one from them ...
Just wondering if by chance he's "Moved" ?
That is what I was thinking too. I once had an account that "moved" to different DMA for their locals. When I discontinued the service. I had specifically asked them to ship the box to my service address. Told them I was staying at my real address for a few weeks and they said it would not be a problem.. Guess what, they sent it to my phony address but the Fedex guy called since he could not find the made up addy and I told them to my billing address and gave it to him to which the box eventually showed up. I don't know if it is DirecTV's policy to only send boxes or access cards to service address for returns automatically. Right now having moved I am a bit concerned if that happens and changing my service back to the real one and then changing it back might raise red flags over there. Some people frown on this but DirecTV most likely doesn't care as long as the bill is paid on time.
I don't think the agents know how to ship to an alternate address.
I think they say yes they did it to get u off the phone.
The same thing happened to me. Even worse, after I later accepted Directv's win-back offer, and set up the new installation at my real address, they sent the installer to my old fake address.
Opps ...The same thing happened to me. Even worse, after I later accepted Directv's win-back offer, and set up the new installation at my real address, they sent the installer to my old fake address.
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