Last night it stormed heavily and we missed the Soprano's. I didn't care too much last night since it was REALLY storming, even our neighbors lost their DTV HD and ended up watching choppy SD through the rain.
Tonight however was a different story. Sit down at 9:55 and turn on the TV, no SAT, OTA works fine.
Its BARELY sprinkling outside but I check the signal and it sucks, down in the 40's, usually I see over 80.
I call Voom, partly to complain, partly to get the bigger dish. I explain the problem, rain and all. He tells me if I'm getting "a signal", meaning any signal at all it should work. I tell him again how low the signal is and when I saw its pixelated and has choppy sound/video, he tells me I should press the magic red button and change the resolution that it is displaying.
By this time the rain has subsided and the picture came back, I explained to him again the problem, and he again told me switching resolutions will help...he also told me there were "several things to try" which is BS, no signal is no signal, but they have that flip card mentality.
After AGAIN explaining to him how the system works and why it was not working, but now is he went back to the flip cards and I hung up.
The amount of rain tonight should not effect the signal, DTV never went out unless it was a massive downpoor, this was just a sprinkle.
Tonight however was a different story. Sit down at 9:55 and turn on the TV, no SAT, OTA works fine.
Its BARELY sprinkling outside but I check the signal and it sucks, down in the 40's, usually I see over 80.
I call Voom, partly to complain, partly to get the bigger dish. I explain the problem, rain and all. He tells me if I'm getting "a signal", meaning any signal at all it should work. I tell him again how low the signal is and when I saw its pixelated and has choppy sound/video, he tells me I should press the magic red button and change the resolution that it is displaying.
By this time the rain has subsided and the picture came back, I explained to him again the problem, and he again told me switching resolutions will help...he also told me there were "several things to try" which is BS, no signal is no signal, but they have that flip card mentality.
After AGAIN explaining to him how the system works and why it was not working, but now is he went back to the flip cards and I hung up.
The amount of rain tonight should not effect the signal, DTV never went out unless it was a massive downpoor, this was just a sprinkle.
