Can I cancel Directv without penalty

Status
Please reply by conversation.
T

Toots

Thread Starter
New Member
Feb 17, 2010
3
0
Southeast
Signed up for Directv on 2/1/10 for installation on 2/26/10. Recently I find I have to move to ground level home from my tri-level home for my safety. I fell recently.

Since the installation has not occurred can I call and cancel without a penalty?

Thanks for your comments.


Toots
 
ChrisK114

ChrisK114

SatelliteGuys Pro
Pub Member / Supporter
Jul 17, 2005
1,051
4
Mount Pleasant,SC
Signed up for Directv on 2/1/10 for installation on 2/26/10. Recently I find I have to move to ground level home from my tri-level home for my safety. I fell recently.

Since the installation has not occurred can I call and cancel without a penalty?

Thanks for your comments.


Toots


Yes if you are not installed you are not yet a customer.
 
D

ds1234

Well-Known SatelliteGuys Member
Aug 10, 2009
26
0
Houston, TX
If they haven't installed then you can cancel without any penalty.
 
sddtvtech

sddtvtech

SatelliteGuys Pro
Sep 17, 2009
1,202
0
in a van down by the river
If you havent had it installed yet, you call in and cancel it asap... this will void the installation being processed when they come next week.

now if you get it installed and SIGN a lease paper.. youre stuck.. but you havent done that..

so right now, you should be on the phone with directv and cancel your install date.
 
raoul5788

raoul5788

Studebaker driver
Staff member
HERE TO HELP YOU!
Supporting Founder
Lifetime Supporter
Dec 28, 2004
31,109
14,722
Cheshire CT
Signed up for Directv on 2/1/10 for installation on 2/26/10. Recently I find I have to move to ground level home from my tri-level home for my safety. I fell recently.

Since the installation has not occurred can I call and cancel without a penalty?

Thanks for your comments.


Toots

Sorry to hear that you got hurt. Is your injury preventing you from getting Directv?
 
jdspencer

jdspencer

SatelliteGuys Pro
Oct 22, 2004
4,088
18
Binghamton, NY
I'm confused as to why you can't have DirecTV just because you have to move to the ground level?

Is it a condo or HOA thing?
 
fleetfarmer

fleetfarmer

SatelliteGuys Pro
Feb 5, 2010
236
1
indoors
I'm guessing the OP knows they are going to move shortly due to their recent injury and they don't want to get DIRECTV installed, then move to a new place within a few weeks, or a month, and have to get DIRECTV installed all over again at a new place.
 
raoul5788

raoul5788

Studebaker driver
Staff member
HERE TO HELP YOU!
Supporting Founder
Lifetime Supporter
Dec 28, 2004
31,109
14,722
Cheshire CT
I'm guessing the OP knows they are going to move shortly due to their recent injury and they don't want to get DIRECTV installed, then move to a new place within a few weeks, or a month, and have to get DIRECTV installed all over again at a new place.

I guess that COULD be it, but perhaps the op would be the best person to answer the question!:rolleyes:
 
T

Toots

Thread Starter
New Member
Feb 17, 2010
3
0
Southeast
RE

Where I move to is unsettled at the present. I will probably move in with my niece who already has cable and no need for Directv.

My mother fell on the stairs in my house and a month later she passed away, so I suppose this makes my relatives a little uneasy with my living with 2 sets of stairs.

Thanks all for the great response, I do appreciate it. I am so glad I found this forum. You people are great.

Toots
 
raoul5788

raoul5788

Studebaker driver
Staff member
HERE TO HELP YOU!
Supporting Founder
Lifetime Supporter
Dec 28, 2004
31,109
14,722
Cheshire CT
Where I move to is unsettled at the present. I will probably move in with my niece who already has cable and no need for Directv.

My mother fell on the stairs in my house and a month later she passed away, so I suppose this makes my relatives a little uneasy with my living with 2 sets of stairs.

Thanks all for the great response, I do appreciate it. I am so glad I found this forum. You people are great.

Toots

Sorry to hear of your troubles. This is a good place to make friends!
 
T

Toots

Thread Starter
New Member
Feb 17, 2010
3
0
Southeast
RE

Called and cancelled with no problems thanks to your advise.''

Thanks again.

Toots
 
Status
Please reply by conversation.

Similar threads

G
Replies
11
Views
5K
Joe Diamond
J
K
Replies
7
Views
2K
Fgsilva
Fgsilva
M
Replies
11
Views
3K
Jimbo
Jimbo

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Top