Note to DIRT. I have this problem and have never had a DTV PAL on account. However, I did several years ago have a Dish Digital TV converter box on my account.
DIRT-any update on this issue? It is past the point of being annoying--as it's been 2 months, it was September when I first noticed the issue, since I've
been able to access "My Programming" in mydish.
Hopefully someone from DIST can dig into this and get a update of some sort.