why people would want ANYTHING to do with them is beyond me
I used to be a customer of CanAm (StarChoice) but after the bust I had a hard time reaching him. Emails (even sent to his new place) went unanswered or took a long time. Phone calls were useless. I was looking to upgrade to a HD Shaw system and the last thing I wanted was to invest in a new dish and have my activation/customer service up in the air.
My impression is that the business has moved on to other stuff and sat-dishes are just a side hobby (IMO).
I'm with a new broker and I'm very happy.