I've been pressing the setup button - it says connection failed, please try again.
I have a static IP address (Comcast) and I entered that instead of using the Dynamic IP. Neither work.
I have also tried running a cable to the AZBox but I'm not sure I know what I'm doing.
Are you using a wireless router connected to whatever box you get from Comcast?
You shouldn't be entering the static Comcast IP# anywhere on the Azbox.
I'm not sure how the Comcast thing is set up, but usually the box from your provider, be it Comcast or WildBlue or Hughesnet or whatever, will have an IP# assigned to IT, and then if you attach a router to it, it will then assign IP#s to your individual computers in a subnet reserved for LANs, like in the 192.168.x.x range or perhaps in the 10.x.x.x range. These aren't real addresses on the internet.
It may be that there is a wireless router built into the box from Comcast, and they may or may not give you real access to the static IP#. I can connect via WildBlue or Hughesnet, and the WB box assigns the "real" IP# to my router, and then the router gives the 192.x.x.x or 10.x.x.x block numbers to all the computers on my lan, but the Hughesnet box gives a 192.x.x.x number to my router, and then I have it give a 10.x.x.x block to the computers on my LAN. I use static IP#s for all my computers, but they are in the LAN blocks, and the real internet IP#s that either the WB or HN boxes have are NOT static. So it can be done all sorts of ways. But if you are using a router, none of the boxes on your LAN should ever have the "REAL" static internet IP# associated with them, but should only have one of the LAN reserved IP#s, and they should use the IP# of the router as a gateway. The only reason your computer would ever use the real internet IP# would be if you are hard wired to a provider box that gives out the real IP#, but then you wouldn't have a LAN, as it would only work for one computer, unless you then have a software router in your computer giving out LAN IP#s.
Anyway, I'm guessing that since you aren't sure what the arrangement is, that your computer is probably set up for DHCP (or DCHP? I always get this backward?). Assuming you're using XP or something similar, I'd do a right click on My Network Places, and click "properties", which will bring up a list of your network connections. One of these will be wireless. If you right click on that, and again choose properties, it will bring up another window. Select the bottom item, which is Internet Protocol (TCP/IP), and again click on properties. This will show you whether you are using a static IP# or if you are "Obtaining an IP# automatically". If your computer is getting IP#s automatically, then you might be better off letting the Azbox get them automatically too, although if you find out what subnet it's assigning, you can set up a static IP# like Lak described, however I think this runs the risk of your wireless router not knowing that it was there, and it might accidently assign another computer to use that IP#. I have MY router set up to assign IP#s in a narrow band of IP#s, and I set up all my static IP# below or above this range so that there won't be a conflict.
One thing you can do, is go into the DOS command prompt (usually in start/programs/accessories ) and type "route print" or "ipconfig" . These will usually tell you what your specific LAN based IP# is, and your gateway's IP# too. Your Azbox should be set up in the same subnet (first 3 numbers the same, but the last number different), but you should use the same gateway that is listed there. Usually, if you set up the Azbox with a last number that is significantly different by 10 or 20 from that of your computer, you'll be safe relative to not having 2 devices with the same IP#, but that's why I have my devices using static IP#s, so that I KNOW what everything on my LAN is.
But anyway, I'll bet your router is doing DHCP, in which case, the easiest thing to do is have the Azbox just get it's IP# automatically, and there won't be any problem. The router will just automatically assign a number above the other numbers in your system.
