Guys, I've been a D* costumer for years and in great standing. I've never called and asked for any kinds of deals in the past. I do wanna get 2nd HDDVR, but I don't wanna pay the full cost. Is there any other deals I could get by calling D*?
Deals...
- Thread starter igzo99
- Start date
- Latest activity Latest activity:
- Replies 19
- Views 3K
- Status
I don't think there is any loyalty to you because you feel you are a better customer than others. I have seen longstanding customers who have never made calls and by a simple request decided to say goodbye to DirecTV. There isn't anything set in stone. Don't think your years with DirecTV has any weight on how you will be treated. Don't live in your head as to what you think it should be, new customers have done better than long term customers. Do the research.
Give them a call and ask to speak to retention. See if they will give you something or not. I have always been treated fairly by retention.
Don't listen to JTN. There are always deals to be made. If you don't want to talk to retention and can wait a few weeks you should be able to get one for $99 after rebate.
Take a look at this thread.
http://www.satelliteguys.us/directv-forum/117932-directv-news.html
Take a look at this thread.
http://www.satelliteguys.us/directv-forum/117932-directv-news.html
Don't hold your breath on what JAG72 says, but I'm confident based on what I tell you that it will be something you will discover as fact.
I don't see any thread or URL JAG so others have already discussed this in other post's, so I guess it is you who cannot read.
It is not showing up, SatelliteGuys.US is blocking it for a reason. You maybe able to see it, but the rest of the members cannot. There have been sites others have tried to post and have been blocked.
I have searched, checked out Costco, etc... no such deal, there is for H20 HD receiver. Not for the HR20 HD DVR.
The truth is it is unpredictable who will get what, and when. Some have the belief they should be special and get better deals. I'm not referring to possible store discounts, I'm talking about what the OP was asking pertaining to talking with DirecTV.
Thank you. I hope this helps answer your question. FYI, I have had Directv do an instant credit for rebates on the receivers so I didn't have to send it in. Just remember when you talk to them that a positive attitude gets you further than a negative one.
Personally I think the customer should get a wonderful deal, I wish that were always the case, but we know it's not, I hope it does workout, but again no guarantees. Hope to be proved wrong, but if it does work out, it's no guarantee it will continue in the future.
Well, my original post was an attempt to see if anyone had any previous experience w/calling directly, as opposed to "rebates". I work in a customer service industry and I'll guarantee that there are customers you want and customers you don't want. That's just good business.
Thanks for the link JAG72...at least I know that if a good business relationship won't assist, I can still get a something if I hang on for a week or two.
Thanks for the link JAG72...at least I know that if a good business relationship won't assist, I can still get a something if I hang on for a week or two.
Like I said in a previous post there are deals that can be made even outside of the rebate. I have received a HR20, H20 and R15 all at zero costs to me over the past 6 months. Now from what I have heard the deals are getting harder to obtain since all the new HD channels have launched. I guess D* does not think that they need to offer them as much. Even though it is harder there still are people that have received the free HR20 deals.
- Status
