If you experienced any problems with the 6.10 download last night or this morning please report them here.
Your reports will help VOOM engineers in troubleshooting.
If you had any problems, please post the details, including the version number before the download.Your reports will help VOOM engineers in troubleshooting.
If your STB is locked up, try this:
1. SOFT REBOOT: Press and hold the power button on the STB itself for 10 seconds. The amber lights will start blinking. Wait a few minutes. If the screen is dark and the satellite icon is off, press the power button once to turn the STB on.
2. HARD REBOOT: Unplug the STB for 10 seconds and plug it in again. Wait a few minutes. If the screen is black, press the the power button once to turn the STB on.
3. If the box is still dead, CALL VOOM and request a replacement.
2. HARD REBOOT: Unplug the STB for 10 seconds and plug it in again. Wait a few minutes. If the screen is black, press the the power button once to turn the STB on.
3. If the box is still dead, CALL VOOM and request a replacement.